PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Extend also announced on Thursday new partnerships with Peloton, iRobot, Harman/JBL, Advance Auto Parts and other brands to offer their customers extended warranties.

Online 334

Online Exercises Retail Capital 334

Perficient

NOVEMBER 2, 2020

During the early weeks of the COVID-19 pandemic in March 2020, our team noticed that consumer searches for direct-shipped gifts increased. By quickly analyzing the competitive marketplace and reacting to shifts in consumer behavior in real-time, the team grew Lake Champlain Chocolates’ online presence and business.

Trends 508

Trends US Retail Branding 508

PYMNTS

DECEMBER 28, 2020

Direct-to-consumer (D2C) brands came in two flavors during 2020. The second flavor were the brands that had seen traction before the pandemic and flourished during it with innovative marketing, fresh business models and cool packaging. The seven-year-old D2C hybrid brand has received $4.7

Branding 162

Branding Retail Philadelphia Marketing 162

PYMNTS

JANUARY 20, 2021

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales. Constructive Disruption.

Online 292

Online Report Strategy Trends 292

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season.

social media 215

social media Video Retail Branding 215

PYMNTS

OCTOBER 9, 2020

That’s the current state of play in Southeast Asia where social commerce is growing rapidly as brands try to find new ways to sell during the pandemic. According to research from solutions provider iKala , social commerce orders in the first half of 2020 more than doubled, while gross merchandise value (GMV) grew three-fold compared to 2019.

Branding 221

Branding social media Video Strategy 221

PYMNTS

MARCH 3, 2020

Most Parisian shows were streamed online, including Chanel, which outfitted models with logo-clad velvet surgical masks. “I JFWO is working to bring collections online and will essentially stage a new online event with the cooperation of various media outlets. However, Imajo said the effect will be tempered by online exposure.

Branding 230

Branding Online New York Video 230

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. consumers have tried new brands since the pandemic began, with 80 percent of them planning to stick with the new products even after the crisis passes.

Online 279

Online Management Retail Study 279

Perficient

SEPTEMBER 30, 2020

The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage. As we enter into the 2020 holiday season and great uncertainty remains around what to expect, it’s critical to map out your strategy and how to deal with the challenges that may present themselves over the next three months.

Video 508

Video Survey Strategy Marketing 508

PYMNTS

FEBRUARY 26, 2020

This is the year that customer experience surpasses brand and price as the most important factor in retail. Half of the categories covered showed no change, but online retail outperformed specialty retail, health and beauty, supermarkets and discount stores. Online retail increased by 1.3 percent, reaching a score of 77.3

Customer Experience 167

Customer Experience Branding Retail Online 167

PYMNTS

DECEMBER 29, 2020

According to Mastercard ’s SpendingPulse transactional analysis, total retail spending for 2020’s 75 days of Christmas was up 3 percent, and eCommerce sales were up 49 percent — good for the stay-at-home economy and tough sledding for department stores. percent overall and 31 percent online. percent online.

Retail 180

Retail Branding Analytics Online 180

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. times more consumer conversions for brands such as Estée Lauder, for example.

Retail 243

Retail Online social media Mobile 243

Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. And how’s consumer buying behavior changing and how does that impact the need for brand trust? And those expectations move quickly.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

NOVEMBER 11, 2020

11 (“11-11”) in China and some other countries — saw online sales explode past last year’s sales totals. online sales seen last year between Thanksgiving and Cyber Monday. billion online during that period, according to Adobe Analytics data. brands from Apple to Nike made strong showings. That’s up from $38.4

Regulation 239

Regulation Branding Apple Retail 239

PYMNTS

SEPTEMBER 3, 2019

The most transformative innovations in payments and commerce over the last decade are mostly the result of innovators making what was once visible, invisible: payments, stores, merchants, brands, issuers, even card networks. They influenced those choices by changing the consumer’s path to purchase and payment. Let me give you an example.

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

SEPTEMBER 29, 2020

Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse. They’re also looking for curbside pick-up when they order online, omnichannel interactions and more choice when it comes to how they pay and when. And there's a huge opportunity.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

MAY 12, 2020

It is a $75 billion industry dominated by millennials and ripe with opportunity for direct-to-consumer (D2C) brands. The physical locations have mixed status depending on the state, between essential and non-essential companies, but many have stayed alive with “order online pick up in store” services or curbside pickup.

Branding 166

Branding Online Strategy Marketing Strategies 166

PYMNTS

SEPTEMBER 16, 2020

Consider the empty gyms and studios of 2020 as compared to mere months ago. “In With athleisure brands like Lululemon doing better than expected numbers on the strength of “lockdown chic”— running shoes and yoga pants — trendlines continue to point to permanent digital shifts in how we do fitness. In 2019, U.S.

Exercises 206

Exercises Branding Apple Industry 206

PYMNTS

NOVEMBER 13, 2020

Power research shows that the number of customers doing their credit applications online has kicked into high gear. Power 2020 U.S. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming. But not surprisingly, online car sellers are thriving this year. Power, said in releasing the J.D.

Online 214

Online San Francisco Trends Marketing Strategies 214

PYMNTS

AUGUST 17, 2020

Using those models, the trailing 12-month, non-adjusted, online retail sales numbers show an increase of 31.4 Marketplaces and brands now make it easy now to auto-refill everything from paper towels to pet food, skin crèmes to salty snacks, bottled water to baby wipes. CPG Goes Online — And To Auto-Refill.

Retail 335

Retail Branding Online Report 335

PYMNTS

JANUARY 19, 2020

Mumbai, India-based online business-to-business (B2B) marketplace Beldara is planning a global expansion to link more international suppliers with overseas buyers, reports said on Thursday (Jan. The two-year-old startup connects more than 5,000 brands in 30 categories, and has 450,000 products listed on its platform.

Online 172

Online Fintech Strategy Branding 172

PYMNTS

JUNE 18, 2020

Designer Brands Inc. million in the first quarter of fiscal year 2020, compared to the same period the previous year. percent for the first quarter of 2020, in comparison to a 3 percent rise in the same quarter of fiscal 2019, according to an announcement. million in the first quarter of 2020 from Q1 2019’s $451.3

Branding 141

Branding Report Guidelines Retail 141

PYMNTS

DECEMBER 24, 2020

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over. More consumers are going online to shop and pay as the pandemic progresses.

Retail 295

Retail Branding Minneapolis Trends 295

Gonzobanker

DECEMBER 22, 2020

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. Most Oft-Heard Statements of 2020. Kudos to blazing new trails that many institutions are taking on in 2020.

Idaho 163

Idaho Community Industry Strategy 163

PYMNTS

DECEMBER 8, 2020

The surge in automotive online purchasing traffic sparked by the pandemic has led to increased demand for eCommerce. Working with leading brands such as Honda and Acura has been our vision since launching five years ago, and we cannot wait to show more dealers and brands the power of Modal's e-commerce design and technology.".

Oklahoma 253

Oklahoma Branding Tools Online 253

PYMNTS

SEPTEMBER 22, 2020

The story neatly illustrates how tricky fighting friendly fraud can be for merchants, Gluck said, particularly those who’ve made massive pivots online because of the pandemic and are dealing with the problem for the first time. Now it’s chip and not even signature, according to the big brand rules. But it is a form of friendly fraud.”.

Fraud 216

Fraud Security Cards System 216

PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

Online Management social media Branding 151

PYMNTS

DECEMBER 12, 2019

11), that public pilot officially came to an end, as Penn Station was added to the New York list of MTA stations that enables open payments using network-branded contactless cards. Penn Station is going online, and [the MTA] will enable another 50 stations this month. By the end of 2020, all rail lines and buses will be enabled.”.

New York 167

New York US Payments Training 167

PYMNTS

JANUARY 7, 2021

The new year is here, and the grocery business gets to finally close the book on a difficult and complicated 2020. Wholesale clubs and Trader Joe’s themselves have proven there is a huge market for brands that don’t check all of the boxes for a standard supermarket trip.

California 203

California CA Analytics Branding 203

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31.

Online 164

Online Retail Millennials Analytics 164

PYMNTS

OCTOBER 24, 2020

Usually, but not in 2020 — as Santa’s are sitting out the season given COVID-19 social distancing restrictions make sitting on Santa’s lap basically impossible. Instead, Macy’s has announced it is trying to recreate the holiday magic for children and families via a virtual portal that will be available online from Nov.

Video 195

Video Customer Experience Innovation Course 195

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. The year 2020 saw the overall index score rise by 2.2

Retail 261

Retail Online Mobile Customer Experience 261

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. An accessible site can bring in additional customers and provide brand differentiation from your competitors. Using text instead of images when possible.

UX 531

UX Guidelines Compliance Study 531

Perficient

NOVEMBER 3, 2020

Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. By giving a channel for this social proof use case, Instagram allows customers to interact and purchase brands that their favorite influencers represent. The statistics don’t lie.

social media 332

social media Google Branding Training 332

PYMNTS

MARCH 2, 2020

is bringing Boar’s Head brand cheeses and meats to its brick-and-mortar stores. The retailer is adding 50 to 200 products from the brand to up to 200 locations in 2020, with offerings to include provolone cheese slices and maple-glazed turkey breast, Bloomberg reported. Target Corp. Target stores.

New York City 227

New York City New York Branding Florida 227

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. That’s caused the sector to balloon in 2020’s first half, and that growth is showing plenty of momentum. A ‘League’ Of Their Own .

Online 168

Online Indiana New York Nevada 168

PYMNTS

OCTOBER 14, 2020

But 2020 threw a curveball in the form of COVID-19, and a difficult springtime scramble as consumers’ reset to digital-only lives nearly overnight threw the supply chain into a slight state of disarray. In response to the radically shifted reality that emerged in early spring 2020, Prime Day was delayed. A Very Amazon Holiday Season.

Retail 180

Retail Data Survey Branding 180