NEW DATA: Black Friday 2020: COVID-19 Steepens Physical Retail’s Long Slide
PYMNTS
NOVEMBER 30, 2020
The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. This is the first of many questions that PYMNTS sought to answer in the new Black Friday 2020 Report: Crossing The Digital-Physical Shopping Divide.
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