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The 2022 GonzoBanker Awards

Gonzobanker

Financial institutions that relied on mortgage banking fee income as a key earnings component have been left to make big adjustments. As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. Goes to CSI.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

This flurry of activity generated a lot of excitement about the technology’s potential. Gartner predicted 80% of all new enterprise applications would be using chatbots by the year 2020, and that by 2021 chatbots would be the “most important platform paradigm” for the enterprise. Fintech: Contract review & bill negotiation.