PYMNTS

DECEMBER 4, 2020

The bank also processed record-breaking online and mobile payment transactions on Cyber Monday, up nearly 25 percent over 2019. Because of the pandemic, shoppers shifted to online shopping for both discretionary goods and everyday spending. Morgan, said in a blog post on Friday (Dec.

Online 288

Online Data Survey Cards 288

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. These trends have prompted many retailers to provide features that combine the best of both worlds.

Retail 243

Retail Online social media Mobile 243

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

PYMNTS

JUNE 24, 2020

While web users have harnessed eCommerce in numbers that haven’t been seen before amid the COVID-19 heath crisis, eMarketer forecasts the worldwide retail online shopping sales will slow down to a 16.5 The firm forecasts an overall $3.914 trillion in online shopping sales in 2020 per an announcement. percent in 2019.

Online 237

Online Retail America National 237

Perficient

OCTOBER 20, 2020

With Acquia Engage 2020 underway, the morning started with some exciting news about Acquia Drupal Cloud , but there are some big new things coming to the Acquia Marketing Cloud as well. Without a single view of the customer, both online and offline, this would not be possible. Future of the Marketing Cloud.

Marketing 294

Marketing Analytics Analysis Marketing Automation 294

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app. 30 percent saw a decline.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. billion to $110.5

Retail 249

Retail Seattle Exercises Online 249

PYMNTS

NOVEMBER 22, 2020

Despite a recent surge in coronavirus cases, retailers are fighting for a rework and loosening of shopping restrictions before Black Friday and the holiday season. Retailers that sell essential items alongside their other products have been labelled “essential,” giving them an unfair advantage over other stores, some allege.

Retail 270

Retail Online Meeting Report 270

PYMNTS

OCTOBER 19, 2020

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. billion — in Auchan’s A-RT Retail. As part of the deal, Alibaba will acquire a 70.94% equity interest — worth about $3.6

Online 231

Online Retail Groups Operations 231

Perficient

NOVEMBER 2, 2020

Our Paid Search team earned some well-deserved recognition last week when their paid search campaigns for long-time client Lake Champlain Chocolates won Best Use of Search – Retail/Ecommerce (PPC) at the US Search Awards.

Trends 508

Trends US Retail Branding 508

PYMNTS

NOVEMBER 30, 2020

The season isn’t so much revving up as already in full swing — and now the pressure is really on for retailers to switch up their holiday game plans as the clock is ticking and the pie is shrinking. While digital has been on the rise in seasonal shopping for the last several years, it entered the 2020 season on unusually strong footing.

How To 232

How To Online Google Cards 232

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said. .

Online 334

Online Exercises Retail Capital 334

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

APRIL 17, 2020

COVID-19 has driven consumers indoors — and online. percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. Consumers are 30.6

Retail 214

Retail Data Study Online 214

PYMNTS

NOVEMBER 30, 2020

The 2020 holiday shopping season will be an unusual one in many respects. However, online sales bounced up 21.6 But declaring doorbusters officially a thing of the past — or 2020 as the year the Black Friday shopping weekend finally became a historical artifact — is probably incredibly premature.

Retail 237

Retail Analytics Online Data 237

PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? The jarring digital shift of 2020 was a disaster recovery scramble that just swept away these most human of behaviors. Clicks, Bricks And New Retail Tricks. With the U.S.

Retail 261

Retail Millennials Online Tools 261

PYMNTS

DECEMBER 16, 2020

Small and medium-sized businesses (SMBs) have unfortunately found themselves at or near the top of COVID-19’s 2020 hit list. Results for businesses in the retail sector were on the whole quite mixed, with 35 percent of retail businesses PYMNTS surveyed reporting an increase in demand. And SMBs plan to rely on digital more.

Maine 282

Maine Survey Online Retail 282

PYMNTS

NOVEMBER 26, 2020

And when Lincoln declared Thanksgiving, it was to be celebrated on the last Thursday of November, something Franklin Delano Roosevelt changed during the Great Depression to the fourth Thursday in November to extend that holiday shopping season for hard-hit retailers during the Great Depression. The Very Modified Travel Scene.

National 267

National Online Meeting Report 267

Perficient

JANUARY 12, 2021

Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19. Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JULY 24, 2020

When Indochino launched in 2007, the company wasn’t out to create a new template for the entire retail sector, just a better product with better prices and a better buying experience. The pandemic pushed Indochino to add virtual shopping guides to its online channel, something the chain’s data revealed customers really wanted.

Retail 225

Retail Training Customer Experience System 225

PYMNTS

MAY 22, 2020

TJX reported earnings that showed a fast uptick for store opening traffic after having closed all of its retail locations globally in March, without an eCommerce shopping capability. And cosmetics is gaining online momentum as the pandemic drives cross-currents in the retail category. All this, Today in Data.

Retail 208

Retail Data Branding Online 208

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. under the age of 14.

social media 215

social media Video Retail Branding 215

PYMNTS

DECEMBER 24, 2020

If 2020 taught us anything about cryptocurrencies, it’s that they’ve reached a tipping point. If one measures success for digital currencies in buzz — and in price appreciation for many of the marquee names — then 2020 stands out as a banner year. Here are some of cryptos’ key developments for 2020: Bitcoin Goes Higher And Higher.

Bitcoin 258

Bitcoin cryptocurrency Course Boston 258

PYMNTS

SEPTEMBER 29, 2020

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

JANUARY 25, 2021

In today’s top retail news, Cox Automotive has released its Complete Retail online experience, and Pinterest is introducing an augmented reality (AR) try-on tool to help users with testing and comparing eye shadow. Cox Automotive Launches End-To-End Car Retail Experience. which is based in Georgia.

Retail 207

Retail Georgia Tools Conference 207

PYMNTS

JANUARY 11, 2021

retail rents falling in many locales by percentages even greater than those seen in or after the 2007-08 Great Recession. These decreases are historic,” the Real Estate Board of New York wrote in a new report showing that average Manhattan retail asking rents fell in all of the island’s 17 retail corridors during autumn.

Los Angeles 207

Los Angeles Retail San Diego San Francisco 207

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. 88% : Minimum share of all digital shopping carts abandoned by shoppers in March 2020.

Retail 187

Retail Data Trends Online 187

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As 2020 will be remembered by most as a year of trial. It also means losing a potent lifelong connection with the young person online. That digital glue is payments.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

DECEMBER 29, 2020

According to Mastercard ’s SpendingPulse transactional analysis, total retail spending for 2020’s 75 days of Christmas was up 3 percent, and eCommerce sales were up 49 percent — good for the stay-at-home economy and tough sledding for department stores. percent overall and 31 percent online.

Retail 180

Retail Branding Analytics Online 180

PYMNTS

JANUARY 21, 2021

Plenty of famous retail chains have collapsed both before and during a pandemic that has slammed brick-and-mortar stores, but some iconic names like Pier 1 , Barneys New York and others are coming back – at least in some fashion. Other well-known brands have died in the physical world, but reopened under new owners as online-only storefronts.

Retail 246

Retail Los Angeles New York Branding 246

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. .

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

SEPTEMBER 17, 2020

Four consecutive months into positive consumer spending trends, one wonders if there might be — indeed must be — a lull, a pullback that might indicate a tougher road ahead for retailers headed into the all-important holiday spending season. Census Bureau reported that retail sales in August were up 60 basis points over July.

Retail 240

Retail Data National Trends 240

PYMNTS

OCTOBER 15, 2020

In a roundup of today’s top retail stories: The automotive market continues its comeback with a digital spin, conversational commerce is the next big pandemic-fueled trend, and Tiffany said that its preliminary sales results for August and September 2020 are positive. Conversational Commerce Finds Its Voice in Digital Retail.

Retail 206

Retail Marketing Trends Apple 206

PYMNTS

MAY 15, 2020

The experts were expecting a weak retail sales report when the numbers hit the wires earlier today (May 15) – but even in an environment of diminished expectations, the number reported by the Census Bureau was a disappointment. Year on year, retail sales fell 21.5 Consumer spending, which represents roughly two-thirds of the U.S.

Retail 232

Retail Michigan Survey Report 232

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. The year 2020 saw the overall index score rise by 2.2

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

NOVEMBER 24, 2020

But top industry experts told Karen Webster during PYMNTS’ latest “On The Agenda” panel that the hurdles for retailers are only beginning. He said the shipping infrastructure nearly buckled earlier this year, and retailers are now being highly conservative when it comes to managing deliveries. “We Doing It Better In The New Year .

Retail 251

Retail Examples Payments Meeting 251