PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

JUNE 24, 2020

While web users have harnessed eCommerce in numbers that haven’t been seen before amid the COVID-19 heath crisis, eMarketer forecasts the worldwide retail online shopping sales will slow down to a 16.5 The firm forecasts an overall $3.914 trillion in online shopping sales in 2020 per an announcement. percent in 2019.

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Online Retail America National 237

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. With sales of $3.2

Online 164

Online Retail Millennials Analytics 164

PYMNTS

NOVEMBER 30, 2020

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. This is the first of many questions that PYMNTS sought to answer in the new Black Friday 2020 Report: Crossing The Digital-Physical Shopping Divide.

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Data Online Cards Google 321

PYMNTS

DECEMBER 4, 2020

The bank also processed record-breaking online and mobile payment transactions on Cyber Monday, up nearly 25 percent over 2019. Because of the pandemic, shoppers shifted to online shopping for both discretionary goods and everyday spending. Morgan, said in a blog post on Friday (Dec.

Online 288

Online Data Survey Cards 288

PYMNTS

JUNE 23, 2020

The COVID-19 pandemic has been a “great accelerator” in driving Kohl’s to embrace eCommerce and make other changes in its operations faster than planned, the retail giant’s Chief Executive Michelle Gass said on Monday (June 22). ” Sales for the quarter were off $1.7 billion, or 43.5 trough in early April.

Retail 179

Retail Online Report US 179

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. percent of consumers will spend more than they did in 2019.

Online 159

Online Millennials Retail Chicago 159

PYMNTS

NOVEMBER 25, 2020

While predictions of increased spending are appearing more frequently since news of various COVID-19 vaccines has broken, PYMNTS data shows that consumers are still cautious, conservative and digital-first when it comes to holiday 2020. And when they do spend, consumers will do so online – some of them exclusively. A stunning 96.5

Online 176

Online Cards Retail Data 176

PYMNTS

JANUARY 3, 2020

Call it a crisis that crosses the pond, will last into 2020 and, likely, beyond. Looking past the cheerful numbers tied to holiday shopping and the tens of billions of dollars spent on Black Friday, Cyber Monday and into Christmas, the decline of retail, at least the traditional retail model, continues into the new year, and across oceans.

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Retail Samsung National Taxes 131

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

OCTOBER 19, 2020

In a quest to dominate online food shopping in China, Alibaba invested $3.6 billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. billion — in Auchan’s A-RT Retail. As part of the deal, Alibaba will acquire a 70.94% equity interest — worth about $3.6

Online 231

Online Retail Groups Operations 231

PYMNTS

DECEMBER 28, 2020

Direct-to-consumer (D2C) brands came in two flavors during 2020. The first were the Pepsis, Heinzes and Krafts that either didn’t like their retail distribution or saw a pandemic-driven opportunity to get new products in new configurations to the consumer. So we see things that are too small or too large.

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Branding Retail Philadelphia Marketing 162

Perficient

OCTOBER 20, 2020

With Acquia Engage 2020 underway, the morning started with some exciting news about Acquia Drupal Cloud , but there are some big new things coming to the Acquia Marketing Cloud as well. Without a single view of the customer, both online and offline, this would not be possible. Future of the Marketing Cloud.

Marketing 294

Marketing Analytics Analysis Marketing Automation 294

PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. billion to $110.5

Retail 249

Retail Seattle Exercises Online 249

PYMNTS

NOVEMBER 30, 2020

The season isn’t so much revving up as already in full swing — and now the pressure is really on for retailers to switch up their holiday game plans as the clock is ticking and the pie is shrinking. While digital has been on the rise in seasonal shopping for the last several years, it entered the 2020 season on unusually strong footing.

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How To Online Google Cards 232

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app. 30 percent saw a decline.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. 88% : Minimum share of all digital shopping carts abandoned by shoppers in March 2020.

Retail 187

Retail Data Trends Online 187

PYMNTS

DECEMBER 29, 2020

According to Mastercard ’s SpendingPulse transactional analysis, total retail spending for 2020’s 75 days of Christmas was up 3 percent, and eCommerce sales were up 49 percent — good for the stay-at-home economy and tough sledding for department stores. percent overall and 31 percent online.

Retail 180

Retail Branding Analytics Online 180

PYMNTS

APRIL 17, 2020

COVID-19 has driven consumers indoors — and online. percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. Consumers are 30.6

Retail 214

Retail Data Study Online 214

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

PYMNTS

NOVEMBER 22, 2020

Despite a recent surge in coronavirus cases, retailers are fighting for a rework and loosening of shopping restrictions before Black Friday and the holiday season. Retailers that sell essential items alongside their other products have been labelled “essential,” giving them an unfair advantage over other stores, some allege.

Retail 270

Retail Online Meeting Report 270

PYMNTS

FEBRUARY 6, 2020

and has attracted more than 3,000 retailers to its partnerships. Sykes believes the attraction of online companies and uber-retailers it simple at one level. Klarna has melded New York Fashion Week glitz with experiential retailing this year. The changes in fashion retail are being driven by three dynamics.

Retail 142

Retail New York Branding Millennials 142

PYMNTS

NOVEMBER 30, 2020

The 2020 holiday shopping season will be an unusual one in many respects. However, online sales bounced up 21.6 But declaring doorbusters officially a thing of the past — or 2020 as the year the Black Friday shopping weekend finally became a historical artifact — is probably incredibly premature.

Retail 237

Retail Analytics Online Data 237

PYMNTS

JANUARY 25, 2021

In today’s top retail news, Cox Automotive has released its Complete Retail online experience, and Pinterest is introducing an augmented reality (AR) try-on tool to help users with testing and comparing eye shadow. Cox Automotive Launches End-To-End Car Retail Experience. which is based in Georgia.

Retail 207

Retail Georgia Tools Conference 207

PYMNTS

MAY 22, 2020

TJX reported earnings that showed a fast uptick for store opening traffic after having closed all of its retail locations globally in March, without an eCommerce shopping capability. And cosmetics is gaining online momentum as the pandemic drives cross-currents in the retail category. All this, Today in Data.

Retail 208

Retail Data Branding Online 208

PYMNTS

JANUARY 11, 2021

retail rents falling in many locales by percentages even greater than those seen in or after the 2007-08 Great Recession. These decreases are historic,” the Real Estate Board of New York wrote in a new report showing that average Manhattan retail asking rents fell in all of the island’s 17 retail corridors during autumn.

Los Angeles 207

Los Angeles Retail San Diego San Francisco 207

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. under the age of 14.

social media 215

social media Video Retail Branding 215

PYMNTS

JANUARY 15, 2021

Despite the ongoing pandemic, retail holiday sales were 8.3 percent higher in 2020 than in 2019, surprising even the National Retail Federation (NRF). Despite unprecedented challenges, consumers and retailers demonstrated incredible resilience this holiday season,” said NRF President Matthew Shay in a statement.

Retail 130

Retail Online Analysis National 130

PYMNTS

DECEMBER 17, 2019

As grocers test out different approaches to get products to shoppers in a more efficient manner, food retailers are betting big on small warehouses to shore up their growing delivery operations. However, online grocery shares jumped 15 percent in 2019 per a Brick Meets Click survey. Delivery stands as a big area of innovation.

Retail 151

Retail San Jose San Francisco NV 151

PYMNTS

JULY 24, 2020

When Indochino launched in 2007, the company wasn’t out to create a new template for the entire retail sector, just a better product with better prices and a better buying experience. The pandemic pushed Indochino to add virtual shopping guides to its online channel, something the chain’s data revealed customers really wanted.

Retail 225

Retail Training Customer Experience System 225

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Mobile 205

Mobile Millennials Study Online 205

PYMNTS

DECEMBER 31, 2020

The pandemic has changed the rules, however, and merchants have rapidly adjusted to a retail climate in which customers retain significant health concerns. Keeping pace with consumers’ shopping habits has always been necessary for retailers, but adapting quickly has been even more critical during the pandemic.

Millennials 167

Millennials Retail Online Payments 167

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As 2020 will be remembered by most as a year of trial. It also means losing a potent lifelong connection with the young person online. That digital glue is payments.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

SEPTEMBER 14, 2020

And in retail, online grocery platform Weee! Data: $347B: Approximate amount consumers spent at eCommerce retailers within the first six months of 2020. Flexible payment options can also help smaller merchants extend their reach and attract shoppers who are closely monitoring their budgets. All this, Today in Data.

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Online Payments Study Retail 159