2027 Operations Retail 
PYMNTS
MAY 13, 2019
In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.
PYMNTS
FEBRUARY 5, 2019
According to a report in Money Control citing Iyer, the executive expects the online retailing market to see growth of six times to reach 12 percent during the next decade. Around 40 percent of total consumption by 2027 from the current 27 percent will be from the middle class,” Iyer said.
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PYMNTS
MAY 20, 2019
Kiosks are increasingly becoming part of the retail landscape. As reported in the latest Unattended Retail Tracker , done in partnership between PYMNTS and WorldNet Payments, unattended retail is gaining traction worldwide, on the heels of growth in consumer demand and as employers look to increase their operating profits.
PYMNTS
JANUARY 24, 2020
The country is “one of the most heavily cash-dependent economies in the world” and the government now intends to move consumers away from a traditional reliance on cash and double the cashless payments transactional rates to 40 percent by the year 2027.
PYMNTS
JULY 18, 2017
As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Earlier this year at the National Retail Federation’s Big Show, the hot topic of debate was how chatbots can be beneficial to consumers if implemented in the correct way.
PYMNTS
JULY 16, 2020
High transaction success rates can indicate an efficient payments operation, but keeping them high is no easy feat. This risk is even greater now that the pandemic has upended normal shopping behaviors, driving an increasing number of consumers online to shop and pay, with retailers having experienced a 14.8
PYMNTS
MAY 15, 2017
The power that chatbots wield in the retail arena is significant. In a conversation we had with Mindtree’s digital transformation specialist, Craig Besnoy, he highlighted the various ways in which chatbots are changing the game for retailers. Although it highlights 14.9 million new jobs will be created, it also shares that 24.7
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