PYMNTS

JANUARY 22, 2020

Gig workers will make up a full half of the American workforce by 2028, responsible for creating online content, designing webpages and conducting local food or historical tours, as well as ferrying passengers for rideshares or renting out their homes on homesharing platforms. This growing segment of workers took home $1.4

Payments 195

Payments Millennials Innovation Trends 195

PYMNTS

MAY 24, 2019

billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. While the rules of fashion may change completely in a few short years, the golden rule of retail will always remain the same: The customer is always right.

Innovation 134

Innovation United States Online Mobile 134

PYMNTS

MAY 24, 2019

Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI. billion by 2028. It’s not just traditional retail models that are getting makeovers. clothing rental market is projected to reach $4.4

Online 130

Online Millennials Payments Customer Experience 130

CB Insights

JUNE 4, 2019

GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. Fueled by social media, consumers want to get a hold of the latest trends as quickly as possible, and retailers must rapidly increase production to meet demand. Source: ThredUp.

Industry 78

Industry Branding Examples Innovation 78