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Taking A Data-Driven Approach To Meeting CU Members’ Banking Needs

PYMNTS

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

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 In UK, BEC Fraud Gains Ground on eCommerce Sites

PYMNTS

In the United Kingdom, online marketplace news site Tamebay reported this past week that eBay has allegedly not stopped a scam where fraudsters changed details of sellers’ PayPal addresses and diverted funds into scammers’ accounts. There is the potential to create a database to monitor fraud, said the site.

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Deep Dive: How Buy Online, Pickup In Store Helps Retailers Compete Against Delivery Giants

PYMNTS

A significant share of Generation Z consumers — those aged 18 to 25 — are turning to buy online, pick up in store ( BOPIS ) purchasing models to meet their speed needs. The survey also found that 59 percent of respondents turned to BOPIS to get items faster than online shopping can provide. Risks and Automation Supports.

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Do Consumers Own Digital ID Algorithms? Look To Illinois.

PYMNTS

Biometrics promise to take a larger role in authentication security in 2019, helping to stop online fraud and bringing speed, efficiency and security to transactions ranging from QSR mobile-order ahead to airport car rentals.

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Bustlingly Busy, Visa’s Vistas Expand

PYMNTS

In the stock market, sometimes sizzlers keep sizzling, especially when online sales are in the offing. to link their Samsung Pay account with their Visa Checkout account for online shopping. Visa’s online buying platform (or mobile wallet — though Visa prefers not to call it that), Visa Checkout, has enrolled over 20 million accounts.

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CFPB Jan. 2016 complaint report highlights “other financial services complaints,” complaints from NY State/NY metro area consumers

CFPB Monitor

In addition to the major complaint categories consumers can use when submitting online complaints to the CFPB, there is a miscellaneous category labeled “other financial service.” The most common issues identified by consumers were problems with fraud or scams (46 percent) and customer service or relations (21 percent).

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CFPB September 2016 complaint report highlights money transfer complaints, complaints from Pennsylvania consumers

CFPB Monitor

Wyoming, Alaska, and Colorado experienced the greatest complaint volume increases from the same time last year (June to August 2015 compared with June to August 2016) with increases of, respectively, 29, 26, and 21 percent. Complaints during those periods decreased from 461 complaints in 2015 to 379 complaints in 2016.