A new digital bank needs a new customer service experience
Insights on Business
FEBRUARY 13, 2019
For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. If you take the wi-fi away they almost die,” said Albuquerque. Hyper-connected journey.
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