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A new digital bank needs a new customer service experience

Insights on Business

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). Hyper-connected journey.

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Medicare Advantage Change Could Lead To Payments Opportunities

PYMNTS

For now, Honor operates in San Francisco, Los Angeles, Albuquerque and Dallas. That round brought the company’s total funding to $115 million. The company will use that fresh capital in large part to fund expansion of its caregiver network. The program could eventually lead to a better payments regimen for healthcare providers.

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Restaurant Chains Feast On Millions From PPP Program

PYMNTS

The hospitality group behind Ruth’s Chris Steak House — operator or franchiser of 159 restaurants — showed a profit of $42 million on $468 million in revenue in 2019 and a workforce topping 5,000, according to The Wall Street Journal. Another $10 million went to the coal mine operator Hallador Energy. million and got $10 million.

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Hot banking sessions at IBM Think 2019

Insights on Business

Working with IBM, the bank was able to enable a fully transparent extension of their VMware infrastructure with elastic capabilities while keeping the same operational procedures in a transparent extension of their operations and compute infrastructure over VMware. Speaker: Henrique Albuquerque, Bradesco Bank.