Return Season Hits Hard; Some Retailers See Bright Side Of Customer Experience
PYMNTS
DECEMBER 28, 2020
With Mastercard putting a 49 percent tag on the eCommerce spike for the holidays, this year will be the toughest on record for handling what is a resource- and capital-intensive task. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.
Let's personalize your content