PYMNTS

OCTOBER 19, 2016

According to Brad Fauss, president and CEO of the Network Branded Prepaid Card Association, the recently released regulations on prepaid cards from the Consumer Finance Protection Board could be another instance of good intentions gone wrong. Around the Digital Banking world. Could this be a case of good intentions gone awry?

Regulation 100

Regulation Cards Digital Banking social media 100

The Financial Brand

JUNE 16, 2021

The key to digital banking survival will be the ability to transform to a new digital reality with a foundation of data and analytics. The post 6 Keys to Digital Banking Transformation Success appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Analytics Banking Trends Analysis 42

The Financial Brand

OCTOBER 7, 2021

The post Digital Banking Disruption Has Only Just Begun appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions that plan in anticipation of ongoing disruption will be better prepared for future challenges and competitive opportunities.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

The Financial Brand

NOVEMBER 29, 2021

Banking still lags in several key areas of transformation. The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The difference now is that the urgency to move forward quickly is much greater.

Trends 43

Trends Digital Banking Banking Trends Analysis 43

The Financial Brand

SEPTEMBER 26, 2021

Operational improvement in banking provides the foundation for increased efficiencies, improved customer experiences and new business models. The post Improved Digital Banking Customer Experiences Requires Operational Excellence appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Operations Digital Banking Banking Trends 43

The Financial Brand

JULY 29, 2021

The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks.

Digital Banking 43

Digital Banking Innovation Banking Trends Analysis 43

The Financial Brand

NOVEMBER 3, 2021

Too many financial institutions fly blind when they try to improve the digital experience. The post 5 CX Best Practices that Digital Banking Expansion Demands appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Focused research produces key insights.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

The Financial Brand

JULY 21, 2021

The latest update of The Financial Brand's Neobank Tracker includes 50+ new digital-only banks from around the globe. The post 52 New Digital Banks Added to The Financial Brand’s Neobank Tracker appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Banking Trends Analysis Branding 43

PYMNTS

OCTOBER 28, 2020

The application suite for smaller FIs includes a catalog of regulator-accepted AML scenarios, tools for custom scenario design and analysis, a 360-degree view of customers and events, regulatory reporting templates and more. Last June, Oracle advanced its Retail Brand Compliance Management Cloud Service with the latest innovations.

Compliance 154

Compliance Security Management Analysis 154

The Financial Brand

NOVEMBER 14, 2021

Banks and credit unions will also need to modernize back-office processes to complete the journey to becoming digital-first institutions. The post Digital Banking Transformation to Focus on Channels & Analytics in 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Analytics 43

Analytics Digital Banking Banking Trends Analysis 43

The Financial Brand

AUGUST 17, 2021

The post 3 Ways to Build Consumers’ Comfort Level With Digital Banking Tools appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Every financial offering must be as painless as Amazon, as mobile-friendly as hailing an Uber, and as free of manual processing as possible.

Digital Banking 43

Digital Banking Tools Banking Trends Analysis 43

The Financial Brand

JULY 18, 2021

With digital banking transactions increasing, the need for personalized and contextual experiences becomes essential. The post Increased Digital Banking Interactions Require Greater Personalization appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 38

Digital Banking Banking Trends Analysis Trends 38

The Financial Brand

AUGUST 2, 2021

The pace of digital transformation will rocket as vastly increased network speed and connectivity empowers both banks and their competitors. The post How 5G Will Reshape the Future of Digital Banking & Payments appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Banking Trends Payments Analysis 43

The Financial Brand

SEPTEMBER 12, 2021

The post Machine Driven Marketing: The Future of Ethical AI and Digital Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.

Digital Banking 43

Digital Banking Marketing Banking Trends Analysis 43

The Financial Brand

JULY 1, 2021

Digital transformation isn't as daunting when banks and credit unions do some fresh thinking. The post 11 Digital Banking Commandments You Haven’t Heard 100 Times Before appeared first on The Financial Brand - Banking Trends, Analysis & Insights. For example, could 'friction' ever be good?

Digital Banking 41

Digital Banking Banking Trends Analysis Trends 41

The Financial Brand

SEPTEMBER 13, 2021

The shift to an online landscape revolutionized banking. The post People Love Digital Banking, But Will They Surrender All Their Data? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The industry is evolving how it shares data but consumers aren't prepared.

Digital Banking 43

Digital Banking Data Banking Trends Analysis 43

The Financial Brand

JULY 18, 2021

Banks and credit unions are taking a closer look at ITMs not only for drive-through use, but as a low-cost way to expand their footprint. The post Interactive Teller Machines Crucial in the Digital Banking Age appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 39

Digital Banking Banking Trends Analysis Trends 39

The Financial Brand

SEPTEMBER 15, 2021

Improving service to consumers through digitization has gone beyond table stakes. The post Digital Banking Innovation Becomes Mandatory, Not an Advantage appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Without it, don't even enter the casino.

Digital Banking 38

Digital Banking Innovation Banking Trends Analysis 38

PYMNTS

NOVEMBER 18, 2020

It is also announcing a new partner in Daylight, a digital bank working with Visa and Fast Track to recreate a community bank concept digitally. That's a pretty large, healthy community if you want to build a successful bank,” Angelos said. Building A Faster Fast Track .

Fintech 184

Fintech Community Community Bank Meeting 184

Accenture: Banking

APRIL 4, 2017

For example, banks can now use embedded AI solutions and Robotic Process Automation to personalize and elevate the interactions between customers and employees, rather than having the humans be governed by the machines. As human interactions become rarer in banking, the importance of each one going well increases.

Technology 173

Technology Trends Survey Customer Experience 173

The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 43

Branding Analytics Training Banking Trends 43

The Financial Brand

OCTOBER 18, 2021

The superregional tables plans to grow its refi unit into a broad digital loan platform, opting for a full-service niche app. The post Inside KeyBank’s New Strategy for Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Here's why.

Branding 34

Branding National Strategy Banking Trends 34

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

The Financial Brand

OCTOBER 18, 2021

The superregional transforms an online student loan refinance specialty into a healthcare banking engine by treating it as a digital startup. The post Why KeyBank Changed Course with Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Course 33

Course Branding National Banking Trends 33

The Financial Brand

OCTOBER 13, 2021

The integration of finance and digital technology has resulted in exponential growth of digital banking and fintech solutions. The post Digital Finance Penetration Surpasses That Of Social Media appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

social media 43

social media Banking Trends Analysis Digital Banking 43

The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Banking Trends Analysis Digital Banking 43

Independent Banker

SEPTEMBER 1, 2021

Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Differentiate your brand in a highly competitive market. Guided product selection is a simple add-on to your existing website that is essential for providing modern, next-level banking service. Boost digital applications.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

The Financial Brand

JULY 25, 2021

Consumers' shift to digital banking channels is driving expectations for faster complaint handling. The post Financial Institutions that Botch Complaint Handling Kill CX appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Regulators expect quicker resolution.

Banking Trends 43

Banking Trends Analysis Trends Digital Banking 43

The Financial Brand

AUGUST 3, 2021

The downside of the surge in digital banking is a barrage of increasingly hard-to-detect email scams using trusted bank brands as a disguise. The post The Rising Toll of Phishing Undermines Trust in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 42

Banking Trends Analysis Branding Trends 42

The Financial Brand

OCTOBER 20, 2021

Most banks and credit unions approach innovation by product or channel, leaving them struggling to keep pace with digital banking leaders. The post How Financial Institutions Can Stop Chasing Their Tail Digitally appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Digital Banking Trends 41

PYMNTS

JULY 13, 2020

Those that cannot adequately detect and thwart ATOs cannot safely serve the many consumers who need smooth financial support during the pandemic- related economic downturn, and attempted attacks can be deeply damaging to consumers and banks’ brands alike.

Security 147

Security Fraud Survey Customer Experience 147

The Financial Brand

FEBRUARY 3, 2022

New research shows that data modernization in banking is a key component of successful digital banking transformation. The post Overcoming Legacy Data Challenges with Data Modernization in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Data 34

Data Banking Trends Analysis Digital Banking 34

Alex Jimenez

MAY 28, 2024

For better or for worse, people find it very difficult to switch banks, particularly in the US where Open Banking is still a novel idea. This widely known fact has protected banks from each other and from new entrants. However, the US Federal Reserve deposit data for the top ten US banks show growth year after year.

Survey 87

Survey Strategy ATM US 87

The Financial Brand

OCTOBER 21, 2021

Moving ahead with digital banking projects during a merger integration is tough. The post 3 Reasons Financial Institutions Can’t Let Mergers Stall Innovation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But the consequences of not doing so are far worse.

Innovation 33

Innovation Banking Trends Analysis Digital Banking 33

CB Insights

AUGUST 26, 2021

Meanwhile, the average deal size has decreased steadily in the past few years, and the firm is cutting checks to many first-time investments as it aims to diversify its portfolio and build out a wide-sweeping ecosystem of disruptive tech brands. Our analysis includes investments in companies that have since exited. Digital banking.

Regional 94

Regional Fintech Company Analysis 94

Gonzobanker

SEPTEMBER 21, 2018

And as FIs’ budgets move from mostly feel good brand stuff to driving demand, it’s hot. Marketing automation tools require a culture of experimentation, analysis and enhancement that historically has not existed in the marketing departments in the small to mid-size financial institution space. But how hot? Marketo ’s $1.8

Marketing Automation 110

Marketing Automation San Francisco Conference Marketing 110

The Financial Brand

AUGUST 9, 2021

Consumer attraction to digital banking providers goes beyond ease of use. The post Financial Institution Marketing Is Failing to Curb Customer Outflow appeared first on The Financial Brand - Banking Trends, Analysis & Insights. These firms connect with people in a way that builds comfort.

Marketing 31

Marketing Banking Trends Analysis Branding 31