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There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

Some clients conduct this competitive analysis periodically, but Perficient also maintains a research-driven benchmark of journeys and experiences across several categories to accelerate this effort. What we love about the VOM is that we’re moving fast to narrow where to focus your research and deeper analysis when you need it. .

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There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

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eBay’s Head Of Payments On Localizing Buyer-Seller Experiences

PYMNTS

A payments orchestration layer can serve as an intermediary between a merchant and its various PSPs while extending services that support payments analysis, regulatory compliance, cybersecurity, anti-fraud protection and more. There are ways to effectively manage these logistical issues, however. Around The Payments Orchestration Ecosystem.

Payments 188
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Integrated Digital Loyalty Is Dining Table Stakes For 2021

PYMNTS

With credit card token data, we can compare the same consumers pre- and post-joining their loyalty programs, and every time, this analysis shows that we increase guest purchasing behavior by as much as 29 percent.”. That’s about optionality in its many forms, from menu item to payment method.

Analytics 175
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15 Twitter accounts every bank executive should follow

Abrigo

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing.

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Helping CFOs Monetize The B2B Payments Digital Transformation

PYMNTS

“In my view, when looking at a digitization strategy, the first question that needs to be answered is, ‘How are we going to fund this?'” “I believe the way you fund a digitization strategy is through the adoption of a virtual card program.” ” she said.

Payments 176