Analysis Digital Strategies social media 
Abrigo
MARCH 6, 2017
The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. It often Tweets columns tied to breaking news and statistics.
Perficient
JUNE 22, 2020
Can consumers find you on social media? Some clients conduct this competitive analysis periodically, but Perficient also maintains a research-driven benchmark of journeys and experiences across several categories to accelerate this effort. Do your product pages include detailed product content like reviews and videos?
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Filene
JUNE 21, 2016
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
MAY 23, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
FEBRUARY 20, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
FEBRUARY 9, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
JANUARY 29, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
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