PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

NOVEMBER 16, 2020

With our newest platform release and solution offerings, our customers have the opportunity to emerge from the pandemic stronger than ever with modernized F&A processes, improved working capital, greater data integrity and analysis, enhanced visibility and control, and reduced risk.".

Analysis 188

Analysis User Experience Risk Management Operations 188

PYMNTS

NOVEMBER 16, 2020

That can mean linking SMBs to actionable insights and financial analysis, a function that could benefit both the SMB as well as the lender, which can obtain richer data that can, in turn, be used to underwrite future financing. What's just as important is to ensure that lending technology is flexible.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

JUNE 6, 2019

Built on Azure, IoT and intelligent cloud and edge technologies, the solutions will include building system monitoring, analysis and predictive maintenance, building occupancy and space utilization analytics, as well as enhanced owner, operator, and tenant experiences.”. We are energized by this new collaboration with Infosys.

Innovation 134

Innovation Analytics User Experience Operations 134

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

APRIL 28, 2020

Recent enhancements include more pipeline models to grow spend analysis success on low-quality data and standard integration throughout a broad range of data sources, among others. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. While B2B FinTechs are pushing for innovation, the corporate market is notoriously difficult to tap as companies struggle to adopt new technologies.

Fintech 187

Fintech Data Cards Innovation 187

Perficient

JANUARY 16, 2023

Whether with the assistance of an experienced digital experience consultant such as Perficient or by themselves, one looking to implement embedded finance must finalize a strategy that analyzes the digital needs of their company and its clients.

blockchain 275

blockchain Customer Experience Software Strategy 275

PYMNTS

APRIL 4, 2019

News this week from South Korea stated the country’s “SK Telecom and the nation’s retail conglomerate Shinsegae Group have joined forces to develop new business models and innovative services in the logistics and distribution sectors powered by 5G networks.” Last year saw a boom in brands using VR in this way, including U.K.

Retail 177

Retail Mobile Course Technology 177

PYMNTS

APRIL 17, 2019

Various estimates have expressed the commerce- and payments-related stakes involved in 5G deployment, and a recent analysis from Adobe Digital Insights stands as a relatively reasonable prediction at this point: Over the next three years or so, 5G deployment will result in an additional $12 billion in mobile commerce revenue for U.S.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JULY 30, 2019

The market as a whole can benefit from the competition and innovation that open banking will provide to the industry.”. Those opportunities are particularly impactful in an era of banking where customer service and end-user experiences are often the defining factor of whether a customer is loyal or not. Europe, U.S.

User Experience 122

User Experience America Analysis Industry 122

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 164

Customer Experience User Experience Analytics Resources 164

PYMNTS

MAY 19, 2017

In its announcement, WEX said the platform was designed to offer a better user experience for its clients. Building our digital skill set has been central to the growth of our innovation capability.”.

Online 101

Online Cards User Experience Customer Experience 101

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

MAY 20, 2019

Much of that innovation is coming from Asia in these early days for 5G, where South Korea and China are, judging by virtually all reports on the matter, far ahead of other markets when it comes to 5G deployments. ( Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”.

Retail 142

Retail Mobile Conference Groups 142

PYMNTS

JULY 31, 2019

It is also looking for more long-term revenue fuel via 5G mobile network deployments, including for retail innovation and other commerce uses. Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”. That, of course, “assumes a smooth, scheduled rollout of 5G networks.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

JULY 31, 2019

Money is moving faster than ever, with innovations making it possible for consumers and businesses to send and receive payments within minutes as opposed to days. These innovations can save valuable time and money, but they do not often solve issues associated with international payments.

Payments 144

Payments blockchain Kansas Security 144

PYMNTS

NOVEMBER 13, 2019

Enter the Digital-First Banking Tracker , a PYMNTS and NCR Corporation collaboration, which analyzes how FIs are approaching digital transformations to engage with their customers, and what innovations they are using to do so. How AI-Powered Analysis Drives Digital Transformation. Digital-First Banking Developments Around The World.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

JUNE 6, 2018

The solution emphasized user experience, the firms said, highlighting the app’s 93 percent average adoption rate in its first month of use within enterprises piloting the tool. Those pilots resulted in an 87 percent reduction of processing costs and a 75 percent reduction in expense processing time, the firms added.

Mobile 100

Mobile User Experience Software Management 100

PYMNTS

JANUARY 14, 2019

Bad analysis that also helped blind many to the obvious. Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences. At the same time, their in-store experiences have gotten less reliable. Not exactly a great user experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

Celent Banking

FEBRUARY 26, 2015

Consider three articles published in the past week: Bank Innovation covering Associated Bank branch closures to fund digital channel initiatives. Source: US Department of Commerce, FDIC, Datamonitor, Celent analysis. And, in some cases, the user experience is poor.

FDIC 100

FDIC Retail Digital Banking User Experience 100

PYMNTS

NOVEMBER 21, 2019

They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. However, Apple decided to bring the technology to the iPhone next fall, in part, to make sure that global networks can foster a true 5G user experience.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

OCTOBER 30, 2019

They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. However, Apple decided to bring the technology to the iPhone next fall, in part, to make sure that global networks can foster a true 5G user experience.

Retail 100

Retail Apple Analysis Mobile 100

Jack Henry

JANUARY 31, 2024

Competition is fierce, technology is converging, and user experience is changing by the day. Amid banking trends, fintech trends, and other emerging factors, the financial services sector is no stranger to change. Financial institutions , especially, are required to do more and be more.

Trends 97

Trends User Experience Banking Trends Technology 97

PYMNTS

APRIL 21, 2016

Dickinson said that dealing with a mobile consumer had to start with mobile first and then adapting the banking features and user experiences from there. Taking Uber and translating what’s made it so successful and compelling and applying it to a digital-only bank experience was an exercise in looking through the consumer’s lens.

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. This relieves the stress on financial teams’ resources, freeing them up to focus on more advanced analysis.

Payments 109

Payments Analysis Operations Resources 109

Accenture: Banking

OCTOBER 18, 2019

Mobile apps from industry newcomers, like the French challenger bank Kard and US-based Zelle, allow users to make payments and send and receive money instantly. Our analysis shows that consumer credit card revenue per transaction dropped 12 percent, from $1.21 in 2015 to $1.07

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software Payments User Experience 100

NCR

JULY 26, 2017

We live in an era defined by maximum mobility and service availability for consumers, where great strides in technological innovation have created an expectation for people to be able to access the things they want, when they want them. Consider the impact the likes of Amazon and Apple have had on the retail and music industries.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

MARCH 8, 2017

Additionally, the volume of SDKs required to effectively attribute mobile app marketing efforts occasionally caused slowdowns in user experiences. Given the startup’s presence vast majority of active mobile devices, the startup recently leveraged its position to innovate in the realm of fraud detection.

Mobile 108

Mobile Marketing San Francisco Fraud 108

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100