PYMNTS

FEBRUARY 19, 2020

Legacy brands like Clorox and General Mills are facing increased competition due to store placement by retailers using their own data gathering practices to see what customers prefer to shop for and how they behave in stores, according to a report by The Wall Street Journal. It used to be more of a personal relationship,” he said.

Branding 181

Branding Retail Video Data 181

Perficient

JULY 20, 2020

Product & Brand Disruptive Marketing. CX Data Analytics & AI Summit | August 4th. Service Retention Predictive Analytics. OEM-Dealer and Dealer-Dealer Relations. Advanced AI & Customer Data Decisioning. Predictive Models to Identify In-Market Buyers. Quantifying Media/Marketing Mix. Data Monetization.

Customer Experience 526

Customer Experience Analytics Marketing Strategies Leadership 526

PYMNTS

JANUARY 21, 2019

Digitally-native brands are testing the brick-and-mortar retail waters, and, now, new malls are set to have entire spaces designed around them: Hudson Yards, which is under development in Manhattan by the Related Companies and Oxford Properties Group, will reportedly house a dedicated floor for these brands called The Floor of Discovery.

Branding 194

Branding Retail Minnesota Tools 194

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. Add analytics via Power BI, Domo, Tableau, Cognos Analytics, Micro Strategy, AWS Quicksight, ThoughtSpot etc.

Data 497

Data Customer Experience Analytics Industry 497

Perficient

JULY 10, 2020

Enter analytics dashboards! While analytics platforms like Google and Adobe provide some out-of-the-box templates to use to create dashboards, for this client, creating a custom dashboard was the best way to show the information wanted. . OOB data is readily available from Google Analytics and does not require any manipulation.

Data 322

Data Analytics Google Leadership 322

Perficient

JULY 31, 2020

Gartner says that in order for companies to innovate “their way beyond the post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of processing and access to succeed in the face of unprecedented market shifts.”

Data 354

Data Analytics Strategy social media 354

South State Correspondent

MARCH 23, 2022

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. Brand Differentiation Step 1: Build an Employee-Centric Culture. Nubank is an example of what happens when you invest in your products in order to differentiate your brand.

Branding 221

Branding social media Strategy Data 221

PYMNTS

FEBRUARY 8, 2018

All it takes is predictive analytics, a tool powered by artificial intelligence (AI), which looks at dozens or even hundreds of variables to determine what a user is likely to do next based on what he’s doing now. Predictive analytics can see where the latter went astray and guide them back onto the straight and narrow path to purchase.

Analytics 152

Analytics Retail Mobile Exercises 152

PYMNTS

OCTOBER 14, 2020

The October Mobile Order-Ahead Tracker® explores the latest digital ordering developments, including new technology deployments by Burger King and Disneyland , the growing threat of false chargebacks, and how QSRs like Qdoba are harnessing data analytics to reduce chargebacks and drive sales. About the Tracker.

Analytics 161

Analytics Fraud Data Mobile 161

Perficient

FEBRUARY 24, 2025

Recommended Approach : By leveraging user research and behavioral analytics, journey sciences help define and optimize the user journey, supporting more-meaningful hyper-personalization that addresses customer needs and preferences at each touchpoint.

Trends 221

Trends Management Strategy Analytics 221

PYMNTS

MAY 12, 2020

told Karen Webster that retailers and other firms are going to need to consider “cleanliness as a brand value.”. By handling the data and analytics through the OS platform and cloud-based systems that automate the robots, Izhikevich said, Brain Corp. To that end, Dr. Eugene Izhikevich , co-founder, chairman and CEO of Brain Corp.

Retail 247

Retail Branding Software Technology 247

Abrigo

FEBRUARY 26, 2025

Financial institutions can use data analytics to: Identify customers who may be likely to move deposits due to rate shopping. With access to analytics and reporting about a borrower or accountholder, financial institutions can connect the dots and better qualify customers for additional bank products.

Community Bank 195

Community Bank Community Strategy Analytics 195

Perficient

JANUARY 21, 2025

Recommended Approach : Evolving distribution necessitates innovations such as embedded insurance to enhance brand awareness for producers and digital-direct consumers, offering convenience, transparency, and choice. Prioritizing predictive modeling and data analytics is crucial to staying ahead of the competition.

Trends 221

Trends Customer Experience social media Innovation 221

PYMNTS

SEPTEMBER 26, 2019

More than half of these delivery orders are projected to come from restaurant branded apps or websites. Behind the scenes of this service is a sophisticated AI network that leverages data analytics to send customers targeted offers at specific times.

Analytics 161

Analytics Mobile Groups Tools 161

PYMNTS

JUNE 25, 2020

Voluntary churn is the thornier issue of the two, requiring predictive analytics that look for early signals of voluntary churn, allowing time to react accordingly with personalized offers. Proactive subscription management — increasingly via purpose-built platforms — are helping solve for this.

Branding 194

Branding Strategy New York Software 194

PYMNTS

DECEMBER 14, 2018

Instagram is working on a shopping feature that would tell brands which products users are bookmarking, according to a report by CNBC. Brands can tag items and users can get more details about them, with the goal of eventually being sent to websites to complete purchases.

Branding 134

Branding Tools Video Analytics 134

Perficient

SEPTEMBER 15, 2020

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. How do they address problems like the ones you’re attempting to solve? 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

JULY 12, 2022

Your brand is the beacon of authenticity for a personal experience. What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. Tell – Authentic, Relevant Brand Messages and Experiences.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

AUGUST 4, 2020

Yotpo’s outlook is so bullish – from both its CEO’s perspective and from the venture capital perspective – because the company is creating a compressed marketing stack for eCommerce, whether it’s for Patagonia or for an up-and-coming DTC sneaker brand like Brooklyn, New York-based GREATS.

Branding 131

Branding social media Case Study Study 131

Perficient

JULY 27, 2020

If you’re noticing new customers requesting accounts within your business, or new users on your site, you should look at your commerce site analytics and see what these customer demographics look like. Additionally, it also helps Medline verticalize its brand all throughout the spectrum of care, a very nice added bonus I must say.

Analytics 332

Analytics Technology Strategy Taxes 332

PYMNTS

JULY 30, 2019

Most of Houzz’s research is based on analytics and surveys sent to the community, which provides them with real-time information on the health of the market. Co-branded credit cards are rooted in the early days of retail, when retailers began to work with banks instead of issuing their own cards.

Branding 129

Branding Cards Community Analytics 129

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Chris Skinner

JULY 26, 2017

On banks and the digital revolution “In each revolution, we create a brand new way of trading, transacting and storing value — but we don’t get rid of the old ones. Now we’re seeing what I call ‘the complete open sourcing of financial services’ through apps, APIs and analytics. So the front office relationship is in an app.

Analytics 283

Analytics Fintech Industry Digital Banking 283

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. Robust analytics platforms provide ongoing insight.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

FEBRUARY 1, 2021

Transition from Brand Site to Dealer Site. Because many customers start at the brand site, a chatbot can gather important information that a dealer needs to make the sale and pass it along. Because many customers start at the brand site, a chatbot can gather important information that a dealer needs to make the sale and pass it along.

Strategy 409

Strategy Branding Online Marketing Strategies 409

PYMNTS

DECEMBER 16, 2020

EDITED Retail Market Intelligence, which offers real-time information on more than 140,000 brands and retailers, lets the Benetton Group compare themselves against key rivals on a global level.

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

JANUARY 8, 2021

Kount CEO Bradley Wiskirchen said that over 9,000 brands worldwide depend on the Kount Identity Trust Global Network “to protect against digital fraud while enabling personalized customer experiences and new eCommerce channels,” according to the announcement.

Idaho 295

Idaho Fraud United States Customer Experience 295

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. I’ve long advocated that personalization includes three essential elements: . 2) Learn About Me – Preferences and Interactions.

Mobile 294

Mobile Survey User Experience Analytics 294

Gonzobanker

APRIL 10, 2025

Unknown brands have to pay more to build credibility and get customers over the finish line. Big-name partners are fine, but niche, long-tail partners can deliver better ROI On a longer-term horizon, banks and fintechs need to: Improve marketing analytics. Simpler, transactional products? Get ready to open your wallet.

Fintech 78

Fintech Marketing Strategy Data 78

Perficient

SEPTEMBER 26, 2022

Data and analytics remain key investment areas for insurance operations. Data-led companies assess the impact of decisions and adapt more rapidly while advanced analytics and data science allow companies to make predictions and test them against real-world results.

Data 275

Data Conference Analytics Industry 275

PYMNTS

JANUARY 14, 2021

13) between Walgreens , Mastercard and Synchrony is more than a standard co-brand deal. But that’s where the standard co-brand partnership ends. The new relationship will allow Walgreens to address those priorities by tapping into Mastercard’s services, including data analytics, loyalty, customer engagement and cybersecurity.

Payments 174

Payments Branding Analytics Data 174

PYMNTS

MAY 11, 2020

According to eCommerce automation and analytics platform Yotpo, more than 65 percent of online shoppers are browsing or buying from their mobile devices. Our data also showed that shoppers are seeking new brands and ‘in-stock’ products when Amazon is out of stock or cannot fulfill the needs of consumers.”.

Retail 176

Retail Branding Mobile Analytics 176

South State Correspondent

FEBRUARY 4, 2025

Governance and Data A Gen AI strategy is like any other strategy with the exception that it is a brand-new field. In addition, a Gen AI strategy should also be interconnected with any data/analytics strategy since many Gen AI applications will be powered by the banks data.

Community Bank 195

Community Bank Strategy Community Tools 195

PYMNTS

FEBRUARY 6, 2020

The Apple Watch had a record-breaking 2019, outselling the entire Swiss watch industry, a report by Strategy Analytics indicated on Wednesday (Feb. million for all Swiss watch brands combined. The window for Swiss watch brands to make an impact in smartwatches is closing. Apple Watch shipped 30.7

Apple 141

Apple Industry Analytics Strategy 141

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

NOVEMBER 1, 2020

Answear.com sells brands including Levi's, Adidas, Tommy Hilfiger and Calvin Klein Jeans, according to its website. One report, by Adobe Analytics , concluded this year's online holiday shopping is likely to surpass last year's by 33 percent. Eyeing the success of that transaction for the owners who took Allegro.eu

ATM 243

ATM Leadership Capital Online 243

PYMNTS

NOVEMBER 10, 2020

The Chinese tech giant recently opened three new “smart” factories catering to online brands that need to boost their manufacturing capabilities. The conglomerate has also launched a product sourcing and data analytics service for convenience stores, according to Reuters.

Branding 197

Branding Analytics Survey Online 197