Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. From data governance to data management to data intelligence and analytics, you need a highly sophisticated program to provide a fantastic end-to-end customer experience.

Data 294

Data Customer Experience Case Study Branding 294

Gonzobanker

MAY 30, 2017

Everybody’s talking about analytics these days and it’s not just in the predictable tech and fraud circles but in finance, marketing and lines-of-business. President John Dean from the early days of bank analytics 25 years ago – “ more loans, better loans, faster loans.” A Couple Related Takeaways from Financial Brand Forum.

Analytics 76

Analytics Data System social media 76

PYMNTS

JANUARY 27, 2021

The CU’s goal was to transition to an automated service model, with virtual channels for mobile and online banking as well as an upgraded contact center, according to Jacqui Kearns , chief brand officer for Affinity. “We

New Jersey 223

New Jersey Connecticut Fraud System 223

South State Correspondent

JULY 24, 2024

” This banker may even be thinking of starting a completely new digital bank using a high-yield account as its flagship product. If you have a unique brand, product, service or offering, this cost, and time, can be dramatically reduced. The logic that “rate sells itself” is true.

South Carolina 417

South Carolina Marketing Capital Idaho 417

PYMNTS

SEPTEMBER 30, 2019

Once upon a time in the 1960s, banks were building a series of one-off card-based solutions, much the way today in the ending days of the 2010s we see global digital banking, mobile wallets and alternative underwriting schemes building one-off tech-based solutions for financial services products.

Marketing 211

Marketing Fintech Cards Branding 211

The Financial Brand

NOVEMBER 14, 2021

Banks and credit unions will also need to modernize back-office processes to complete the journey to becoming digital-first institutions. The post Digital Banking Transformation to Focus on Channels & Analytics in 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Analytics 43

Analytics Digital Banking Banking Trends Analysis 43

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. 36 percent of FIs plan to focus on data analytics in the next three years. contact-form-7].

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Data Customer Experience Innovation User Experience 129

PYMNTS

NOVEMBER 25, 2019

Instead of trying to be the bank, Google is leveraging the brand name, banking infrastructure and trusted reputation of two banks, one of which is among the world’s largest global FIs, to acquire new users for that product and for Google Pay. Consider, he said, how the Apple Card came into the market. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 7, 2021

This week's look at the latest in partnerships finds players in the SMB financial services landscape embracing a range of avenues to collaboration — including mergers and acquisitions (M&A) — to connect SMBs to financing, digital banking services and more. Lloyds Pilots Satago Technology.

Strategy 196

Strategy Fintech California Community 196

PYMNTS

NOVEMBER 20, 2020

The Apple Watch had a record-breaking 2019 , outselling the entire Swiss watch industry, a report by Strategy Analytics indicated in February. million for all Swiss watch brands combined. Wearables have also expanded their features to include digital payments. Apple shipped 30.7

Samsung 150

Samsung Apple Google Analytics 150

The Financial Brand

JUNE 16, 2021

The key to digital banking survival will be the ability to transform to a new digital reality with a foundation of data and analytics. The post 6 Keys to Digital Banking Transformation Success appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Analytics Banking Trends Analysis 42

FICO

JULY 7, 2022

Why FICO Won Best Technology Provider for Data Analytics. The FICO team were delighted to pick up the award for Best Technology Provider for Data Analytics at this black-tie event. These capabilities can be shared across different functions, giving users a 360-degree customer management tool, powered by advanced analytics.

Analytics 52

Analytics Technology Data Strategy 52

The Financial Brand

MARCH 21, 2021

Competing with data and analytics requires financial institutions to build a data-driven culture with top leadership support. The post How to Build a Data Culture that Supports Digital Banking Transformation appeared first on The Financial Brand.

Digital Banking 43

Digital Banking How To Data Leadership 43

PYMNTS

FEBRUARY 11, 2020

Businesses can also brand reminder notifications with the company’s logo and message, as well as specify the frequency of payment request alerts. In addition, payment reconciliation reports are produced daily, and tracking outstanding AR is streamlined.

Analytics 144

Analytics Fraud Management Payments 144

The Financial Brand

DECEMBER 21, 2020

Finding the ideal mix of automation, experimentation, analytics and personalization dictates success or failure in the competitive struggle. The post Seven Drivers for Successful Digital Banking Evolution appeared first on The Financial Brand.

Digital Banking 39

Digital Banking Analytics Branding Strategy 39

PYMNTS

MARCH 14, 2018

Over time, BillMo allowed users to add funds to their wallets, either by linking a debit or credit card or by making a cash deposit at a Walmart location or participating bank. Walmart locations include all chains and brands owned by Walmart, such as Sam’s Club.

Branding 142

Branding Retail Online Google 142

The Financial Brand

JULY 26, 2021

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 43

Branding Analytics Training Banking Trends 43

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

PYMNTS

MARCH 28, 2019

percent of CU members said they would not switch from a CU to a FinTech because they have less trust in these brands. FinTech firms face a significant trust gap in their efforts to reach CU members directly. In fact, 55.8 About the Playbook.

Fraud 139

Fraud Innovation Fintech Security 139

PYMNTS

JULY 1, 2016

Commercial Banking. D3 Banking. B2B startup D3 Banking provides financial institutions and non-banks with technology to strengthen their digital banking strategies for their own individual and corporate customers. Data Analytics. Europe and Asia that followed suit with their own investment rounds.

Lending 101

Lending Analytics Capital Industry 101

The Financial Brand

APRIL 17, 2024

This article Intelligent Analytics: The New Frontier in Robust Landing Page Design appeared first on The Financial Brand. This article Intelligent Analytics: The New Frontier in Robust Landing Page Design appeared first on The Financial Brand.

Analytics 34

Analytics Branding Tools Digital Banking 34

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 160

Tools Data Analytics System 160

The Financial Brand

FEBRUARY 12, 2021

Achieving digital banking maturity is a process that requires a focus on the components of digital transformation and a culture that embraces change. The post Digital Banking Transformation is a Journey, Not a Destination appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Branding Big Data Customer Experience 43

The Financial Brand

NOVEMBER 29, 2021

Banking still lags in several key areas of transformation. The post 6 Digital Banking Transformation Trends for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The difference now is that the urgency to move forward quickly is much greater.

Trends 43

Trends Digital Banking Banking Trends Analysis 43

The Financial Brand

DECEMBER 20, 2020

The post Autonomous Finance Required for Digital Banking Success appeared first on The Financial Brand. With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only solution.

Digital Banking 43

Digital Banking Branding Customer Experience Marketing Strategies 43

The Financial Brand

DECEMBER 27, 2020

As banking executives define their 2021 goals, they must commit to improving digital experiences, leveraging data and honing human skills. The post 3 Resolutions for Digital Banking Success in 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Branding Data Big Data 43

The Financial Brand

MARCH 3, 2019

Data, analytics and the deployment of proactive digital solutions will define the retail banking winners of the future. The post The Power Of Customer Insights Will Define Digital Banking Winners appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Analytics Branding Retail 33

The Financial Brand

SEPTEMBER 18, 2018

Digital banking winners will be those organizations that apply new digital technologies and advanced analytics for the benefit of the consumer. The post Digital Banking Winners Look Beyond ‘Posers’ and ‘Theater’ appeared first on The Financial Brand.

Digital Banking 32

Digital Banking Analytics Branding Technology 32

PYMNTS

SEPTEMBER 8, 2020

For financial service providers, optimizing onboarding through automated and robust customer data analytics isn't only about protecting the enterprise — i t's also about providing a better experience for the customers themselves. A Better Business Customer Experience.

Fintech 198

Fintech Compliance Fraud social media 198

The Financial Brand

OCTOBER 26, 2020

Data is at the core of digital customer experiences, but many financial institutions cannot access good quality information in real-time. The post Digital Banking Transformation Begins With Quality Data appeared first on The Financial Brand.

Digital Banking 42

Digital Banking Data Customer Experience Branding 42

Independent Banker

SEPTEMBER 1, 2021

Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Differentiate your brand in a highly competitive market. Guided product selection is a simple add-on to your existing website that is essential for providing modern, next-level banking service. Eye candy for analytics geeks.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

Gonzobanker

DECEMBER 22, 2020

For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business. Nicely done!

Idaho 179

Idaho Community Industry Strategy 179

The Financial Brand

MARCH 27, 2019

Financial marketers are unprepared to act on the need for improved data and advanced analytics. The post Data Analytics ‘Performance Gap’ Destroys Customer Experiences in Banking appeared first on The Financial Brand.

Customer Experience 33

Customer Experience Analytics Data Branding 33

FICO

JANUARY 9, 2019

As advanced analytics permeated nearly every industry in 2018, FICO’s thought leaders continued to push it into new areas. Here were the top 5 posts in the Analytics & Optimization category last year. Advancing the Field of Prescriptive Analytics. The Financial Industry’s Digital Transformation. Read the full pos.

Analytics 40

Analytics Fraud Training Data 40

PYMNTS

JULY 30, 2019

In July, midwest-based Cobalt Credit Union introduced video banking services and the ability to transact and open a new account remotely. These innovations were the result of data analytics to determine which solutions might provide the highest returns on investment. The Future of Bank Branches.

Innovation 115

Innovation Fraud Mobile Video 115

The Financial Brand

SEPTEMBER 12, 2021

The post Machine Driven Marketing: The Future of Ethical AI and Digital Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.

Digital Banking 43

Digital Banking Marketing Banking Trends Analysis 43