PYMNTS

NOVEMBER 22, 2019

It’s been said cybercriminals look for the path of least resistance when they target businesses or online marketplaces to steal data or money. And, increasingly, online gaming platforms — attractive to the bad guys due to their scale and relative anonymity — are in the crosshairs. The tools are there, but mindset matters.

Online 176

Online Video Fraud Analytics 176

PYMNTS

JANUARY 14, 2021

Another 20 percent of addresses typed into online forms contain errors , such as misspelled street names and ZIP codes. Improving data collection has become more important than ever as the pandemic spurs consumers to move their shopping online, with the quality of address data often having the power to make or break sales.

Analytics 170

Analytics Data Study Millennials 170

PYMNTS

JANUARY 24, 2019

Walmart Labs, the technology arm of Walmart, discovered that most declined purchases on the retail giant’s site were soft declines, which are credit card rejections due to generic issuer errors such as server timeout or issuer unavailability. The response of the automatic attempt overwrites the initial Soft Decline status.

Online 186

Online Payments Cards Analytics 186

PYMNTS

MARCH 27, 2020

companies, including $75 million landing at one FinTech looking to bolster small business credit card payment adoption. Through real-time analytics and communication tools, the platform supports collaboration across workforces while providing insights into goals and historical trends. ”

Cards 181

Cards Fintech Capital California 181

PYMNTS

OCTOBER 6, 2020

Money laundering is a never-ending threat to payments providers of all types, but especially to those that operate online. We know that fraudsters would like to hack the platform either for money laundering or to use stolen cards, looking for a way to swipe them virtually and get this money and then run away.”.

Analytics 163

Analytics Data Analysis Payments 163

PYMNTS

NOVEMBER 24, 2020

In an interview with PYMNTS, Jeremiah Lotz , managing vice president, digital experience and payment products at PSCU , said the increasing use of analytic technology, mobile banking and platform models can help credit unions (CUs) anticipate the financial needs of their members — and even compete more effectively with larger banks in the process.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

NOVEMBER 20, 2020

Today in B2B payments, Wells Fargo rolls out its virtual card services for B2B payments, while PayPal Ventures makes a B2B payments investment. 19) announced in a press release that it is adding a new solution to its WellsOne Virtual Commercial Card , enabling business customers to digitally pay invoices to suppliers and others.

Cards 196

Cards Payments San Francisco Tools 196

PYMNTS

FEBRUARY 26, 2020

As more financial service providers explore how to capitalize on corporates’ growing adoption of commercial cards, firms are looking at the card as a way to round out their products and services with a more holistic offering. Below, PYMNTS takes a look at the latest in commercial card innovation.

Cards 150

Cards Google Fraud Management 150

PYMNTS

APRIL 9, 2020

In Australia, the commercial card market is one example of how bureaucracy and legacy process have stifled access to important SMB financial services, despite a continued surge in banking innovation and digitization. “People don’t just want a physical credit card to swipe at the shops,” he said.

Cards 150

Cards System Innovation Analytics 150

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Denise Stevens , senior vice president and chief product officer at PSCU , said contextual offers and predictive analytics will help CUs compete more effectively with larger, traditional financial institutions (FIs) — and cement member loyalty. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 1) Know Me – Data & Analytics Relevant to the Customer. 2) Learn About Me – Preferences and Interactions.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

Retail 159

Retail Online Fraud Cards 159

PYMNTS

JANUARY 11, 2021

That network, in combination with Equifax, will use advanced technologies to connect data “signals” that stem from 32 billion online interactions, five billion annual transactions and 17 billion unique devices across the globe, as the company said in its announcement tied to the acquisition. The deal is anticipated to close in Q1 of 2021.

Fraud 158

Fraud Online ATM United States 158

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

MARCH 19, 2018

Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend. In addition to stolen credentials and skimmed cards at the fuel point-of-sale, employees are often able to overspend with their commercial fleet card products, or file fraudulent expense reports.

Fraud 153

Fraud Cards eBook Data 153

PYMNTS

NOVEMBER 25, 2020

Like patients who avoid going to the doctor because they don’t want any bad news, online sellers who aren’t rigorously and continuously analyzing their customer data are also ignoring potential problems that could prove fatal. It’s all driven by analytics,” Buckendahl said. And sticky.io Churn Analysis.

San Francisco 202

San Francisco Analytics Analysis Cards 202

PYMNTS

JANUARY 11, 2021

An automated link with ERP systems will improve analytical capabilities and provide executives with true spending intelligence across the greater organization.". TripActions states in marketing materials that a big advantage it offers business travelers is a robust online platform coupled with access to human travel agents 'round the clock.

System 233

System Analytics Resources Data 233

PYMNTS

OCTOBER 14, 2020

Payguru is a Turkish company currently working to give residents a way to pay for bus travel cards via text message, according to a report by Financial Times (FT). The way it works, since the company began testing it in the city of Kahramanmaras in 2018, is that users can send a text message and refill their cards via mobile phone.

Fintech 175

Fintech Analytics Payments Mobile 175

PYMNTS

OCTOBER 5, 2020

Cybercriminals deploy a variety of tactics to process their ill-gotten gains, ranging from techniques as basic as exchanging gift cards to ones as advanced as setting up fake eCommerce storefronts. Online commerce has surged in popularity as the pandemic has limited store traffic, with online marketplaces expected to generate $4.5

Online 141

Online Compliance Report Study 141

PYMNTS

MAY 29, 2020

The company says that its offline-online split is about 66 to 33 percent of sales. He led with his strong card: eCommerce. “We Across stores and online, this model resonates with customers shop across more than one of these touchpoints.”. For the first quarter ended May 2, 2020, net sales decreased 40 percent from last year.

Cards 144

Cards Strategy Marketing Strategies Online 144

PYMNTS

APRIL 30, 2020

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help. About The Tracker.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

SEPTEMBER 17, 2020

The holistic approach toward digitization gets a boost from online platforms, noted Vaughn, who added that online platforms such as MerchantE’s can reduce the number of systems and providers needed to do everything from authorizing transactions to analyzing inventory or receiving funds instantly.

Customer Experience 254

Customer Experience Cards Analytics System 254

PYMNTS

NOVEMBER 14, 2019

percent this year, and Punchh, a company that started in loyalty cards, is aiming to help those companies see continued growth by providing the types of customer personalization services normally afforded to online customers, according to a report. That data is then fed into Punchh’s AI models to help improve its analytics engine.

Analytics 100

Analytics Retail Cards Data 100

PYMNTS

JULY 15, 2020

Merchants “have had to pivot, quickly, to an online presence,” noted Bayliss. The challenge has been magnified by broad swaths of consumers who had never before shopped online now embracing online commerce. They may test cards, or not. Merchants need to understand who’s shopping online,” said Bayliss.

Fraud 250

Fraud Course Online Data 250

PYMNTS

JULY 25, 2019

The company offered a variety of promotions during this year’s Amazon Prime Day, including cash-back incentives at around 2 percent for cardholders making purchases using their credit union-issued debit and/or credit cards. Amazon Prime Day is an exceptionally visible event with broad marketability — and it gets bigger every year.

Analytics 167

Analytics Cards Data Analysis 167

PYMNTS

APRIL 23, 2020

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

System 226

System Digital Banking Online Guidelines 226

PYMNTS

JANUARY 14, 2021

Via Mastercard’s relationship with Synchrony, it will work with Walgreens to launch new credit card products, as well as a pre-paid debit card. As of mid-2020, Walgreens has focused on its loyalty program, online capabilities and overall customer experience. But that’s where the standard co-brand partnership ends.

Payments 174

Payments Branding Analytics Data 174

PYMNTS

NOVEMBER 12, 2020

For all of the data and analytics capabilities out there, it’s surprising the level of disconnects that persist between what consumers want from the payments experience and what various vendors think they want. Our Consumer Satisfaction Index shows that online natives’ shopping journeys have the highest scores — 158.7

Retail 237

Retail Online Mobile Analytics 237

PYMNTS

AUGUST 3, 2020

RealPage , which works in software and data analytics, has partnered with AvidXchange to offer Online Vendor Payments, according to a press release , which will help to digitize the payments process for customers in the real estate industry.

Industry 212

Industry Payments Analytics Fraud 212

PYMNTS

SEPTEMBER 17, 2019

A series of payment innovations are promising to put an end to some common B2B payment frictions, including online portals, same-day ACH and automated accounts receivables (AR). Identity verification solutions provider GIACT Systems recently announced plans to work with data analytics firm Equifax to launch its new EPIC Platform from GIACT.

Cards 130

Cards Payments Fraud Security 130

PYMNTS

MAY 21, 2020

As PYMNTS found in a study published earlier this month, 42 percent of consumers are engaging in even the most routine activities online, and as much as $158 billion in brick-and-mortar sales are moving to digital channels. It’s no longer just a matter of, ‘can I take a credit card online?’”

Payments 256

Payments Cards Online Apple 256

PYMNTS

NOVEMBER 16, 2020

She pointed to Elan Financial Services as leveraging a comprehensive fraud strategy for the benefit of the FI clients for which it provides card-issuing services. At The Consumer Level.

Fraud 295

Fraud Strategy social media United States 295

PYMNTS

APRIL 23, 2020

Lloyds will look to both of these providers to help it create digital banking tools for its customers that will allow it to compete with the rising number of online-only FinTechs and challenger banks grasping at established FIs’ market share in the United Kingdom. The bank has designated $3.7 billion of its funds for this effort.

Digital Banking 262

Digital Banking Security Innovation Google 262

PYMNTS

NOVEMBER 17, 2020

17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS. Lumin Digital announced today (Nov.

Los Angeles 192

Los Angeles Digital Banking Analytics Mobile 192

PYMNTS

SEPTEMBER 24, 2018

Digital fraudsters also employ card-not-present attacks, which use malware to exploit online payment processing vulnerabilities. eCommerce sellers report these events as the most commonly experienced technique, with bad actors attempting to use stolen payment card information and other customer data to make purchases.

Fraud 195

Fraud Security Analytics Data 195

PYMNTS

JUNE 19, 2019

To stay competitive, many CUs are turning to data analytics to improve their operations in a number of areas, such as faster transactions and improved security. A recent PYMNTS study found that 35 percent of CUs have made data analytics investments over the past three years. Deep Dive: CU-issued Credit Cards Face an Uphill Battle.

Analytics 131

Analytics Video blockchain Training 131

PYMNTS

JANUARY 30, 2020

This payment rail’s use is going strong in the United States, with debit card penetration reaching 78 percent in 2018. Consumers also show continued interest in debit even as they adopt newer payment instruments, and a 2019 report found that 61 percent of mobile wallet users linked debit cards. Card fraud is an ever-present threat.

Security 182

Security Fraud ATM Cards 182