Remove Analytics Remove Customer Experience Remove Examples Remove Taxes
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Insights and understanding – the key to customer experience?

NCR

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes.

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COVID and Commerce: Why a Pandemic Will Compel B2B Businesses to Adopt B2C Models

Perficient

If you’re noticing new customers requesting accounts within your business, or new users on your site, you should look at your commerce site analytics and see what these customer demographics look like. How are you handling sales tax in various states that you might serve through a B2C channel?

Analytics 332
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Big Data Explosion

Cisco

Those opportunities will rely on data and analytics for real-time decision making. Some familiar examples are receiving banking fraud alerts on mobile devices, submitting photos for insurance adjustments, or using robo-advisors for investment decisions. These examples highlight a diverse and exciting future for financial services.

Big Data 148
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Death, Taxes And Digitizing Insurance Payments 

PYMNTS

If death and taxes are sureties, insurance payments rank up there, as people insure homes and autos and apartments against any number of calamitous scenarios. In one example, One, Inc. Data analytics plays a role here, termed by Zalewski as “the often-forgotten side of [insurance] payments.”.

Taxes 101
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Conducting Experiments in Credit Management: 4 Best Practices

FICO

For example, in a digital originations process, streaming data can tell you if applicants are abandoning the application at specific points, are struggling with meeting certain criteria, or are cruising through the customer experience rapidly. Consider your process and identify where short-term read-outs are possible.

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AscendantFX Makes The Case For Wire Transfer

PYMNTS

“For financial institutions, compliance is costly, often resource-taxing, and requires an institution to ask for personal information from their customers that their customers, by law, must provide, but may be reluctant to due to privacy concerns,” he said. counterparts are not available.

Fraud 116
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Collection Predictions 2021: Uncertainty and Opportunity

FICO

In addition, many States and the IRS slowed or stopped the collection of tax debts, and the Federal Government gave significant deferrals for the repayment of student loans, mortgages, and rent. Agencies with advanced analytics and strategies will likely reach consumers first, and be more successful. Continued economic uncertainty.