Perficient

AUGUST 20, 2020

from improving the content experience to new analytics tools and evolving to a stronger integration with Content Hub.? . With the release of Sitecore 10, our digital and content strategists at Perficient wanted to dig into the new features. To start, Rick Bauer, a Sitecore Digital Strategy MVP, updated us on Content Hub.

Analytics 322

Analytics Digital Strategies Strategy Marketing 322

PYMNTS

MARCH 16, 2018

A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Originally, StyleSage was focused on deep analytics. Fashion Analytics. Historically, large retailers tend to move more slowly.

Analytics 162

Analytics Branding Retail Trends 162

Cisco

JANUARY 10, 2023

Define – Business Model Innovation / Industry Transformation, Machine 2 Machine; Augmented Decisions / Self Learning Analytics; Inventory Digital Assets; New Growth and Constant Innovation. We encourage you to consider these ideas as you execute your digital strategy, and we welcome the opportunity to talk further.

Digital Strategies 173

Digital Strategies Strategy America Innovation 173

PYMNTS

FEBRUARY 7, 2020

In the last few months, Bombas has become increasingly data-focused and analytics-driven, with heavier investment in its data science team, and embedding more data collection points throughout the consumer journey. There needs to be caution there, Weinstock said.

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

JANUARY 21, 2021

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Perficient

SEPTEMBER 26, 2022

Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere. Data and analytics remain key investment areas for insurance operations.

Data 275

Data Conference Analytics Industry 275

Perficient

JUNE 30, 2020

Digital Analytics – Collecting usage and behavior data across all touchpoints can help you optimize each experience as well as each journey. For example, there are many digital analytics systems that focus on one channel only or one type of measurement.

Customer Experience 348

Customer Experience System Analytics Management 348

Perficient

FEBRUARY 25, 2021

Robust analytics platforms provide ongoing insight. Such tools are critical to support learning at scale so digital teams can develop the personalization and relevance customers expect. Perficient: Digital Strategy Experts. Barrier 5: Insufficient Data Integration and Use.

Meeting 309

Meeting Customer Experience Branding Leadership 309

South State Correspondent

AUGUST 30, 2023

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” ” At this stage of banking evolution, it is a foregone conclusion that banks need to leverage data, analytics, and machine learning to survive. A)cute : It should be crucial to the business.

Data 195

Data Analytics Strategy Examples 195

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

Perficient

FEBRUARY 28, 2024

Better Pinpoint Your Risk(s): Predictive analytics to better target risks, artificial intelligence to identify fraud, and intelligent automation to improve operational efficiency are at the heart of insurance digital transformation moving forward.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 24, 2020

Steph So, head of digital experience at Shake Shack, told PYMNTS , “We listened to our guests and witnessed the experiences they were having, and we worked flexibly and quickly to provide them with an array of options that gave them the accessibility and comfort they desired.” Munching On Analytics.

Analytics 175

Analytics Study Digital Strategies Strategy 175

FICO

JUNE 21, 2017

Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers. The takeaway: It’s impossible to have great customer experience without digital transformation, and digital customer-first strategies lead to a frictionless experience. appeared first on FICO.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

PYMNTS

NOVEMBER 30, 2020

An analytic partnership with your FinTech and payments provider is going to be key — especially as we’re heading into the next couple months of darkness, with COVID spiking and customers staying indoors,” Steinmetz said. “An Although Walmart ultimately invested in its digital strategy, “it didn’t crush Amazon by any means,” Steinmetz said.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

JUNE 27, 2019

Google will then create a customized, prioritized list of actions, which may involve launching ad campaigns, or building up their online presence, or installing Google Analytics.”

Google 124

Google Tools United States Digital Strategies 124

Insights on Business

MAY 12, 2017

L to R: IBM Panelists Ron Lefferts, Managing Partner – Financial Services, IBM; Mark Sullivan, Banking FM Industry Leader; Jon Walheim, VP & Partner, Insurance Industry Leader; Ellen Yoon, Partner, Global Cognitive & Analytics Insurance Leader; Barry O’Connell, VP FSS Digital Strategy & Interactive Leader.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

Abrigo

MARCH 6, 2017

1) @davidpoconnell – David O'Connell is a former commercial lender and a senior analyst at Aite Group, where he covers commercial banks and their use of analytics. 2) @GonzoBanker – Cornerstone Advisors’ totally opinionated take on technologies, strategies, vendors and “anything else we run across in the trenches of the banking industry.”

social media 150

social media Lending Community Community Bank 150

PYMNTS

OCTOBER 6, 2019

After the acquisition, ModCloth will continue to operate out of its current operational set up, with Go Global Retail investing in its digital capabilities including artificial intelligence and predictive analytics. The deal is expected to close later this year. “We

Retail 129

Retail Branding Strategy Digital Strategies 129

Cisco

OCTOBER 11, 2021

Only 14% of banks are in the execution phase of their digital strategy… BDO. Other considerations in developing a best practices intelligent branch strategy include the following: Frictionless omni-channel. Customer analytics & insights, including seamless banker application portfolio. Intelligent guest wireless.

Branch Design 134

Branch Design Branch Strategies ATM Digital Strategies 134

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. Unlocking this data is critical to their digital transformation and competitive vigor.”

Data 100

Data Management Analytics Compliance 100

PYMNTS

JUNE 28, 2016

. “The past year we have seen a shift in the industry with leading financial institutions seeking modern solutions that provide the foundation required for developing a digital strategy that extends into the future,” he said, pointing to recent deals with Arvest, First Tennessee Bank and IBERIABANK.

Security 100

Security Tennessee Analytics Digital Banking 100

Perficient

JULY 20, 2020

Quantitative data – market research, buyer and usage trends, web or campaign analytics – verify the types of actions your personas take. How do I build a healthcare persona? Personas require both quantitative and qualitative data.

UX 332

UX Meeting Data Groups 332

ABA Community Banking

SEPTEMBER 1, 2016

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech.

Digital Strategies 40

Digital Strategies Strategy Analytics Fintech 40

PYMNTS

MARCH 24, 2016

Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology. About 40 percent of CPOs said they have a clear digital strategy, which includes efforts like digital reporting and data analytics, for their processes.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

MAY 12, 2020

In digital marketing, you can typically tell within a week whether a campaign was a success. Test everything,” recommends Anna Kayfitz , CEO of data analytics company StrategicDb. Just make sure analytics is ready to analyze those results. Test new keywords, new audiences and new promotions.

Retail 130

Retail How To Branding Strategy 130

Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. Transformation Strategy.

Strategy 153

Strategy System Risk Management Technology 153

Independent Banker

SEPTEMBER 1, 2021

Engage new customers in digital conversations. Take Your Digital Strategy to the Next Level. Optimize your digital banking experience. Eye candy for analytics geeks. Account Advisor’s IQ Analytics dashboard alerts you to market trends and product-related issues. Exceed consumer expectations.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

JULY 24, 2018

While certain areas of IT spend saw slight increases – including security – Goldman Sachs found that these executives decreased IT spend on Software-as-a-Service by nearly 1 percent, while spend on cloud, as well as business intelligence and analytics, also decreased.

Survey 102

Survey Analytics Data Digital Strategies 102

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). Starbucks introduced a new staffing and scheduling system to optimize labor allocations, based on partner preferences and predictive analytics. In fiscal year 2019 in the U.S.,

US 100

US Digital Strategies Training Customer Experience 100

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

MARCH 27, 2019

The kiosks are part of Taco Bell’s “All Access” digital strategy , which is geared toward letting diners interact with the company in whatever manner they’d like. percent — indicated improving business analytics as a reason to innovate. The restaurant company reported sales of $1.23 billion and earnings of $1.72

Innovation 130

Innovation Branding Retail Meeting 130

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 114

Technology Resources Fraud Strategy 114

PYMNTS

APRIL 18, 2017

Further, the post and parcel space is actually quite good at planning for digital strategy — but is not translating investments into digital tools into better financial performance. But less than a third told Accenture they have a dedicated budget for digital programs.

Big Data 100

Big Data Survey social media Industry 100

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Use edge analytics to take the load off data processing. Smarter Analytics for Banks (McKinsey). Triage legacy systems.

Trends 64

Trends Cyber Security Big Data Analytics 64