PYMNTS

JANUARY 21, 2021

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. The digital experience demands real-time, frictionless interaction facilitated by robust cloud infrastructure and API programs.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

NOVEMBER 30, 2020

An analytic partnership with your FinTech and payments provider is going to be key — especially as we’re heading into the next couple months of darkness, with COVID spiking and customers staying indoors,” Steinmetz said. “An Innovation Vs. Incumbency. Their spend behavior — at least on-site — is going to change.”. Or consider Sears.

Fintech 211

Fintech Innovation Analytics Seattle 211

Perficient

FEBRUARY 25, 2021

Robust analytics platforms provide ongoing insight. Such tools are critical to support learning at scale so digital teams can develop the personalization and relevance customers expect. Perficient: Digital Strategy Experts. Barrier 5: Insufficient Data Integration and Use.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

MARCH 24, 2016

Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology. About 40 percent of CPOs said they have a clear digital strategy, which includes efforts like digital reporting and data analytics, for their processes.

Innovation 100

Innovation Marketing Digital Strategies Survey 100

PYMNTS

DECEMBER 24, 2020

Steph So, head of digital experience at Shake Shack, told PYMNTS , “We listened to our guests and witnessed the experiences they were having, and we worked flexibly and quickly to provide them with an array of options that gave them the accessibility and comfort they desired.” Munching On Analytics.

Analytics 175

Analytics Study Digital Strategies Strategy 175

Insights on Business

MAY 12, 2017

Farrokhnia, Executive Director, Columbia Business School; Lena Mass-Cresnik, Head of Global Innovation, BlackRock, debate the benefits of collaboration vs. competition between fintechs and established firms.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JUNE 28, 2016

. “The past year we have seen a shift in the industry with leading financial institutions seeking modern solutions that provide the foundation required for developing a digital strategy that extends into the future,” he said, pointing to recent deals with Arvest, First Tennessee Bank and IBERIABANK.

Security 100

Security Tennessee Analytics Digital Banking 100

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 153

Strategy System Risk Management Technology 153

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). Starbucks introduced a new staffing and scheduling system to optimize labor allocations, based on partner preferences and predictive analytics. In fiscal year 2019 in the U.S.,

US 100

US Digital Strategies Training Customer Experience 100

PYMNTS

JULY 24, 2018

.” The survey shows the lost productivity that treasurers and financial executives face when continuing to rely on legacy tools like spreadsheets – but perhaps the more interesting point is that executives continue to rely on spreadsheets at all, particularly considering their investments in digitization.

Survey 102

Survey Analytics Data Digital Strategies 102

PYMNTS

APRIL 18, 2017

And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. Technologies like the cloud, mobile, Big Data, robotics and other innovations are key focuses for businesses across all industries. Further, UPS has made several investments in innovation, while the U.K.’s

Big Data 100

Big Data Survey social media Industry 100

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 114

Technology Resources Fraud Strategy 114

Independent Banker

OCTOBER 31, 2022

However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending. Take advantage of analytics. According to Haedrich, it’s critical for community banks to offer digital signature as an option.

Lending 91

Lending Community Bank Community Strategy 91

Bobsguide

AUGUST 7, 2022

The solution, integrated with the apps CloudMargin and eflow via Finastra’s FusionFabric.cloud platform, will provide the bank with a modern, scalable and cost-efficient ownership model as well as access to ongoing upgrades and innovation. E caroline.duff@finastra.com. About Finastra. About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

FICO

MAY 12, 2020

Digital customer engagement for collecting and recovering debt is a no-brainer. Until recently, it wasn’t uncommon to see banks and other businesses adopting innovations in credit risk areas but neglecting to include collection and recovery. Today, I’ll share insights I’ve learned. Temporary fixes were easier. by Michael Magaard.

Analytics 52

Analytics Strategy Digital Strategies Customer Experience 52

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Use edge analytics to take the load off data processing. Smarter Analytics for Banks (McKinsey). Triage legacy systems.

Trends 64

Trends Cyber Security Big Data Analytics 64

FICO

MARCH 28, 2023

It involves using data and analytics to better understand the wants, needs and preferences of individual customers, and then using those insights to deliver unique experiences and moments throughout their journey. Applying advanced analytics and machine learning techniques. A link to apply for an Amazon Visa card. Think of it this way.

How To 52

How To Analytics Data Strategy 52

Javelin Strategy & Research

NOVEMBER 8, 2024

Javelin Strategy & Research has written about all three topics extensively, and this rep. 2025 Fraud Management Trends Javelin Report Date: November 7, 2024 Authors: Tracy Kitten , Suzanne Sando , Kevin Libby , Jennifer Pitt Research Topic(s): Fraud Management , Fraud & Security Innovation is the name of the game in 2025.

Trends 40

Trends Report Fraud Digital Banking 40

NCR

JUNE 16, 2017

However, tackling these problems is vital, as a strong digital strategy plays a vital role in building an effective omni-channel business. From an omni-channel perspective, one of the key benefits of digitization is its ability to greatly improve outcomes for end-users – both employees within the business and customers.

Big Data 65

Big Data Data Analytics Strategy 65

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Use edge analytics to take the load off data processing. Smarter Analytics for Banks (McKinsey). Triage legacy systems.

Trends 48

Trends Cyber Security Big Data Analytics 48

FICO

MAY 13, 2020

What is needed is a common framework – a platform – that fosters collaboration, unifies the processes, and provides a solid technological foundation for innovation and growth. Without a solid platform upon which to build, digital transformation projects can become just a tower-in-the-sky aspiration. The Power of a Platform.

Analytics 52

Analytics Strategy Survey Management 52

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives. Those companies made plans.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

OCTOBER 11, 2019

After the acquisition, ModCloth will continue to operate out of its current operational setup, with Go Global Retail investing in its digital capabilities including artificial intelligence and predictive analytics. The deal is expected to close later this year. “We Walmart was also upbeat as it sent ModCloth on its way. “We

Leadership 100

Leadership Apple Branding Retail 100

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

Social Assurance

NOVEMBER 6, 2020

Bank marketers were showcased as strategic, innovative and essential to any person with a C in their title. As the bank marketer’s role continues to expand, with some areas expedited by COVID-19, opportunities need to be available to grow abilities around data, analytics, technology and innovation.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Gonzobanker

DECEMBER 22, 2014

Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them. The “How Twitter Can Advance Your Career” Award – Bradley Leimer. That’s one helluva move up.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78