PYMNTS

SEPTEMBER 7, 2017

Think the life of a vice president of analytics is all about the numbers? But in an interview with PYMNTS, Massy Najafi , who serves in that role at Guardian Analytics , shed light on more than a few other aspects of the job. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like? Think again.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

AUGUST 1, 2019

But how much are FIs really investing in blockchain and artificial intelligence (AI) compared to more foundational innovations? The latest Innovation Readiness Playbook looks at where FIs have been focusing over the past three years and what their plans are for the near future. Data analytics is ready for a surge in interest, however.

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

JUNE 26, 2019

Anti-money laundering, data security, mobile/digital payments, fraud-fighting and payment tech rounded out the top five — with each ranking as a lead priority for over 50 percent of credit union executives. percent) of credit union executives naming it as an innovative top priority. Where Analytics Are Working.

Analytics 118

Analytics Data Tools Fraud 118

PYMNTS

JUNE 22, 2017

Fighting fraud is a lot harder online, and a lot harder for merchants and consumers, as card-not-present transactions become the preferred method of malfeasance. In one recent announcement, payments provider TSYS and real-time learning technology platform Featurespace said they were joining forces to offer fraud prevention tools.

Fraud 162

Fraud Tools Cards Online 162

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

NOVEMBER 16, 2020

Fraud targeting digital banking users has been around as long as digital banking itself, but it has recently become more prevalent. The pandemic is exacerbating the problem, with a study finding that 22 percent of Americans were the targets of pandemic-related fraud attempts as of March. APP fraud is not a new occurrence.

Fraud 182

Fraud Security Strategy Digital Banking 182

PYMNTS

APRIL 29, 2019

Citi announced on Monday (April 29) the launch of NextGen, its artificial intelligence-powered risk analytics scoring engine. We process nine million transactions annually, and the NextGen project will help us optimize our processes from the back office to the front by expanding the use of digitization, automation and advanced analytics.”.

Analytics 123

Analytics Compliance Innovation Operations 123

PYMNTS

SEPTEMBER 24, 2020

Fraud Threats To Digital Banking. Another threat is identity fraud, in which bad actors will either steal an individual’s identity or forge a new one, and then use it to open new accounts or apply for fraudulent loans they have no intention of paying back. Identity fraud accounted for $16.9

Video 205

Video Fraud Digital Banking System 205

PYMNTS

FEBRUARY 11, 2020

PSCU has prevented over $277 million in would-be fraud last year, 30 percent more than in 2018. PSCU said it regularly invests in industry-leading cyberattack prevention tools – like machine learning (ML) and data analytics – across all channels. Pindrop blocks attempted contact center fraud and works to protect accounts from loss.

Fraud 140

Fraud Tools Analytics Analysis 140

Bank Innovation

SEPTEMBER 7, 2017

EXCLUSIVE—Cloud infrastructure and data analytics are becoming more and more integral to financial services, and Capital One is one bank ahead of the curve. “We We are a very data-driven company, we want to bring the bank to the customer,” Linda Apsley, vice president of data engineering at Capital One, said of the bank’s use of […].

Capital 207

Capital Innovation Analytics Data 207

BankInovation

JANUARY 30, 2024

Technology and innovations advanced in leaps and bounds in 2023, including enhancements to AI, the introduction of generative AI and investment in data analytics.

Fraud 121

Fraud Data Analytics Innovation 121

Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. These types of scams fall under the broad term of remote authentication fraud, and they’re increasingly common—and inventive. Examples of remote authentication fraud. New account fraud.

Fraud 160

Fraud Strategy Community Bank New York City 160

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Denise Stevens , senior vice president and chief product officer at PSCU , said contextual offers and predictive analytics will help CUs compete more effectively with larger, traditional financial institutions (FIs) — and cement member loyalty. Data Analytics.

Analytics 240

Analytics Fraud Trends Mobile 240

Abrigo

OCTOBER 22, 2024

Their contributions are massive, and if you’ve ever worked with AML Officers and fraud professionals, you know just how vital they are. Every day, I’m reminded of the critical role the teams at our 2,500 bank and credit union customers play in anti-money laundering (AML), combating the financing of terrorism (CFT), and fraud prevention.

Security 221

Security Fraud Community National 221

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud. It helps.”.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

JUNE 22, 2017

There’s another way, though, in which the fear of fraud bears down on the enterprise. A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. to understand how payments fraud is limiting corporates’ path to success. cents per every $100 transacted.

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Insights on Business

OCTOBER 3, 2018

IBM RegTech Innovations. These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information. We have developed a new approach to detecting financial crimes and fraud using graph analytics and machine learning.

Industry 155

Industry Innovation blockchain Compliance 155

PYMNTS

NOVEMBER 7, 2016

While many companies have enough analytics, pattern recognition and science behind their data to feel confident on their decision making, Bise said more will be needed to stay one step ahead of them. It’s clear that as payments get faster and technology advances, fraud is moving at the same speed. Safety In Numbers.

Fraud 183

Fraud Data Examples Payments 183

Perficient

FEBRUARY 29, 2024

Banking institutions are responding by integrating advanced technologies, particularly artificial intelligence and data analytics, into their lending operations to enhance efficiency and adaptability. Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness.

Trends 221

Trends Industry Analytics Compliance 221

PYMNTS

MARCH 19, 2018

These tactics cast a wide net of fraud over the fleet card industry – from issuers and acquirers to fleet managers, employers and employees themselves. The company’s latest solution, EazyFuel , offers fraud and risk management directly to all players in a fleet card transaction, in addition to payment processing and other capabilities.

Fraud 153

Fraud Cards eBook Data 153

PYMNTS

APRIL 21, 2017

Financial security software firm NICE Actimize is launching a new solution to combat financial fraud using cloud technology. The company announced this week that it is rolling out ActimizeWatch, a cloud-based analytics solution that aggregates and assesses transactional data, pulled from various financial service providers, to identify fraud.

Fraud 109

Fraud Payments Analytics Survey 109

PYMNTS

APRIL 24, 2019

So, how are CUs to approach their website and mobile innovations with different generations that hold different expectations? About the Credit Union Innovation Playbook. The Credit Union Innovation Playbook , a collaboration between PYMNTS and PSCU , delves into the innovation agendas of players in the credit union ecosystem.

Innovation 134

Innovation Millennials Digital Banking Mobile 134

PYMNTS

JANUARY 31, 2019

The growth of Same-Day ACH seems to also suggest that previous concerns about the risk of more fraud as a result of accelerated transactions has not held the industry back from adopting the functionality. focuses on enhancing payments speed domestically, payments innovators have taken the speed of cross-border payments to task, too.

Fraud 182

Fraud Payments Compliance Regulation 182

PYMNTS

JANUARY 28, 2020

Coupon fraud is particularly dangerous for the restaurant industry, where margins are razor-thin and any profit decline could spell disaster. What Is Coupon Fraud? Fraudsters exact coupon fraud in various ways. Coupon fraud costs U.S. There is a distinct difference between extreme couponing and coupon fraud, though.

Fraud 141

Fraud Study Mobile Industry 141

PYMNTS

DECEMBER 30, 2016

But, Vigue added, 2017 will be a year of continued innovation in the technology that can prevent, detect and mitigate a corporate cyberattack. Seventy-three percent of organizations experienced attempted and/or actual payments fraud in the past year.”. What cybersecurity threats will impact corporate buyers and suppliers in 2017?

Fraud 145

Fraud Security Survey Technology 145

Bank Innovation

APRIL 17, 2017

Fraud campaigns targeting online financial services tend to be smaller, and subtler than fraud campaigns conducted for other online platforms.

social media 191

social media Big Data Fraud Analytics 191

PYMNTS

JULY 24, 2020

The financial industry is responding with innovation at the individual company level, but also collectively, with financial institutions (FIs) teaming up. A recent study from the American Bankers Association found that losses from fraud attempts against bank deposit accounts totaled $25.1 Are fraud-fighters winning?

Fraud 187

Fraud Analytics Guidelines Industry 187

PYMNTS

FEBRUARY 19, 2020

.” Another major barrier to adoption is the concern of real-time payments fraud , a threat for both service providers and corporate users. “There is less time to apply traditional fraud techniques,” said Shultz. “There is less time to apply traditional fraud techniques,” said Shultz. ”

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I Scotiabank’s Three-Pronged Innovation Strategy. It is estimated that more than 4.1

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

SEPTEMBER 19, 2019

A majority (55 percent) of corporate professionals identified real-time payments as their top B2B payment service priority, according to the Real-Time Payments Innovation Playbook. With innovation comes new challenges. Losses from fraud were estimated to hit $4.2 The real estate market also recently saw innovations.

Innovation 134

Innovation Payments Phoenix Security 134

PYMNTS

OCTOBER 8, 2020

A survey found that 62 percent of customers worry about fraud — such as pilfered payment details, account takeovers or fake reviews being left in their names — when interacting with QSRs. Securing payment data and other aspects of the customer experience is the keystone to driving customer demand during the pandemic and in the future.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

MAY 3, 2017

NACHA may have assured some banks that Same Day ACH hasn’t led to an increase in payments fraud, but concerns remain widespread about how the initiative and other faster payments efforts will reduce the window of opportunity for FIs to detect and prevent an incident. We do believe that there will be a greater uptick in fraud attempts.”.

Fraud 113

Fraud Payments Analytics Data 113

PYMNTS

DECEMBER 26, 2019

Companies are getting much better at fraud detection and prevention, partly in response to its rapid spread. A leading index of digital theft found that loyalty fraud exploded by 89 percent over 2018, opening a vast new front in the battle. For their part, the anti-fraud community is hitting back hard. Fighting Fakes With Fire.

Fraud 131

Fraud social media Massachusetts Data 131

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. Those who heed the call to transform and innovate will carve out a prosperous future, while those who resist change may find themselves struggling to stay afloat.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

JANUARY 30, 2020

Widely publicized data breaches and hacks have made today’s consumers especially concerned about fraud. Cautious shoppers may find comfort in debit, with fraud losses associated with the payment method declining over the past several years. Card fraud is an ever-present threat. A Big-Picture Approach To Thwarting Debit Fraud.

Security 182

Security Fraud ATM Cards 182

PYMNTS

JULY 25, 2019

The latest Digital Fraud Tracker explores why fraudsters are still relying on phishing as a major strategy even as they increase their use of new technologies and techniques. An uptick in fraud also means a growing online fraud prevention market. And digital fraud is increasingly being targeted at the weakest links: humans.

Fraud 172

Fraud Analytics Security Data 172