PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. All FIs, however, will make data analytics a greater priority in the coming years.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

NOVEMBER 8, 2019

These platforms must ensure that all parties are trustworthy, putting them in precarious positions as they work to build their user bases without alienating either side with their anti-fraud measures. . It’s a matter of figuring out how you put in place the right balance to maintain a seamless customer experience.” .

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

OCTOBER 29, 2020

Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. Western Union, for one, leverages advanced artificial intelligence (AI)-powered analytics systems to prevent fraud on the back end without inconveniencing its corporate customers.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Around the Credit Union World. Artificial intelligence (AI) is another innovation quickly gaining ground in the CU market.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

OCTOBER 13, 2017

Against that backdrop, the two CA Technologies executives discussed the evolution of CA Technologies’ own Transaction Manager and Risk Analytics Network and its 3D Secure protocol engine. Amid all this embrace of mobile commerce, half of all chargebacks come from the online channel, and the cost for online retailers tied to fraud is 8.6

Security 108

Security CA Payments Analytics 108

PYMNTS

AUGUST 1, 2019

Fraud and security innovation has seen a slight decline, from 50.0 Data analytics is ready for a surge in interest, however. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Debit payments were a priority for nearly half (49.5

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

OCTOBER 7, 2019

This can be demonstrated in the ability for an expense management solution to integrate into existing financial platforms like accounting portals, for instance, or wielding expense management data for another third-party financial analytics and forecasting app. Commercial Cards’ Role in Data Integration. Mixing Data With Human Behavior.

Cards 129

Cards Analytics Management Data 129

Insights on Business

MARCH 26, 2018

A digital reinvention is underway in financial services, driven by the need for fraud prevention, personalized customer service, and the ability to keep pace with massive amounts of new regulations. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. The growing threat of payment fraud is pushing Bottomline Technologies to invest in payments security and data analytics within the platform.

Fintech 116

Fintech User Experience Data Analytics 116

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

MARCH 8, 2017

The second largest transaction came in the cybersecurity and fraud space, where Palo Alto Networks bought LightCyber, which aids in attack detection, for $105 million. Additionally, the volume of SDKs required to effectively attribute mobile app marketing efforts occasionally caused slowdowns in user experiences.

Mobile 108

Mobile Marketing San Francisco Fraud 108

PYMNTS

OCTOBER 11, 2018

And that data, Fagan noted, is extremely useful in a variety of contexts — like fraud mitigation. Their systems can spot fraud in a single instance, such as a user trying to break into the system with stolen credentials. The fraud detection system obviously needs to first stop the attempted break-in at that single touchpoint.

Fraud 140

Fraud Training Cards Tools 140

PYMNTS

MAY 19, 2016

“Expanded watchlist capabilities mean that Socure can be a single-source provider for digital identity verification, fraud prediction and watchlist filtering/sanctions compliance, all within our simple interface/API with a consistent user experience.

Compliance 100

Compliance User Experience New York Regulation 100

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JULY 3, 2020

“Credit union decision-makers who have rolled out new loyalty innovations in the past three years are more likely to say that their FIs invested in mobile payments, anti-fraud efforts, payments technology, data analytics, know your customer (KYC) tools and consumer engagement technology.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JUNE 28, 2019

User Experience. Industry research shows time and time again that treasury professionals’ top payments-related concerns center on payments fraud, he said. Banks and FinTechs can leverage technology, in fact, to stop fraud before it happens.

Payments 107

Payments Fraud System Fintech 107

PYMNTS

OCTOBER 20, 2017

“Citi is constantly looking for ways to make banking more convenient by connecting with our customers when and how they want to be served, especially with respect to security and protection,” said Elyse Lesley, head of Digital, Client Experience, Marketing & Analytics, US Retail Bank and Mortgage.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

MAY 19, 2017

We are always focused on managing security and fraud risk. The industry and global marketplace is challenging all payments providers and organizations to create more advanced platforms that not only make moving money more secure and seamless, but also emphasize the user experience.

Innovation 123

Innovation Payments Technology Security 123

PYMNTS

DECEMBER 7, 2016

Unisys Stealth relies on built-in analytics and visualization to speed up deployment and provide immediate insights into the security risks for automatic configuration and deployment.

Security 100

Security Analytics User Experience Software 100

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Monitoring customer value, before automatically determining the right action for each customer, with a combination of advanced analytics, multiple data sets and informed insight, will help ensure the right action - every time. FICO Admin. Tue, 07/02/2019 - 05:23.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

DECEMBER 4, 2017

NXT-ID and FitPay are also working on a smart strap for analog watch faces by Wearatec, and some smart key fobs enabling users to make payments, log onto network-based computers, start vehicles and unlock the doors to homes, apartments and cars. Why can’t all these payment platforms just get along?

Payments 112

Payments Risk Management Data Branding 112

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

FICO

MARCH 6, 2020

With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. What does FICO offer and how does it distinguish from other AFC solutions?

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

MAY 26, 2016

The more efficiently the POS can work, the better the user experience while minimizing the loss in sales due to waiting,” he said. Though there’s an overwhelming number of options on the market, many merchants just aren’t completely happy with the POS they have.

Software 104

Software Analytics Retail Payments 104

NCR

JANUARY 17, 2018

Until recently, use of real-time analytics and big data has been used primarily in areas such as fraud detection, using advanced algorithms to assess a transaction in fractions of a second and determine whether action is required before it is approved. But what does this mean for the banking sector?

Customer Experience 71

Customer Experience Analytics social media User Experience 71

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. Financial institutions (FIs) are not letting fraud trends like scams fade into background noise, but fraud awareness is rising among customers and both the banks and customers are eager to mitigate as much as possible. FICO Admin. Tue, 07/02/2019 - 02:45. by TJ Horan.

Fraud 52

Fraud Payments South Carolina Compliance 52

PYMNTS

AUGUST 24, 2017

While much of Europe has embraced the use of the original 3DS protocol for the majority of virtual transactions, the protocol’s reputation for a clunky user experience in the online checkout flow has kept it from seeing the same adoption in the U.S. In fact, only 18 percent of U.S.-based based transactions leverage it today.

Security 102

Security CA User Experience Mobile 102

PYMNTS

MAY 6, 2019

That is what the latest data from analytics firm Ghost Data strongly indicated, anyway, as its survey of the site has found it is becoming one of the internet’s favorite breeding grounds for the illegal sale of counterfeit fashion items. Instagram has a counterfeit goods problem. million Instagram stories per month. trillion every year.

social media 123

social media Branding Survey Report 123

FICO

APRIL 19, 2018

The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data. “We FICO® Customer Communication Services (CCS), provides analytically driven, scalable, two-way, automated voice, text, email and mobile app notifications.

Miami 40

Miami Analytics Florida Management 40

BankNXT

JUNE 9, 2016

From a user experience point of view, it could be the future of banking. Alessandro Hatami poses the enticing question, what would Apple Banking actually look like? Could Apple be your next bank? on BankNXT.

Apple 40

Apple User Experience UX Analytics 40

FICO

JUNE 16, 2021

What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. In fact, the user experience of the ‘return goods’ was as good as the journey of buying them in the first place. I decided that I wanted to return the item.

Analytics 52

Analytics Survey Cards Customer Experience 52

Cisco

MAY 29, 2019

The potential cost of a poor user experience for mobile banking is high. Of those that abandoned at least one mobile activity, 31% shared their negative experience with a friend or family member, opened an account at another financial institution, filed a complaint, or discontinued their relationship. . And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

Fintech Labs Insights

MARCH 23, 2017

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25