Perficient

AUGUST 25, 2020

Collaboration is even one of our Values and it’s the driver behind the innovation we deliver for our clients. . I believe if you are curious about technology, have good analytical skills and a spark to achieve your goals there is no stopping you. Be Proactive. With different cross-company ways to engage (and more coming all the time!)

Technology 572

Technology Groups Training Management 572

PYMNTS

AUGUST 1, 2019

But how much are FIs really investing in blockchain and artificial intelligence (AI) compared to more foundational innovations? The latest Innovation Readiness Playbook looks at where FIs have been focusing over the past three years and what their plans are for the near future. Data analytics is ready for a surge in interest, however.

Innovation 142

Innovation UX Analytics Study 142

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Leveraging technology in a personalized user experience is a critical way we will make this come true. I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

SEPTEMBER 7, 2017

Think the life of a vice president of analytics is all about the numbers? But in an interview with PYMNTS, Massy Najafi , who serves in that role at Guardian Analytics , shed light on more than a few other aspects of the job. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like? Think again.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

SEPTEMBER 28, 2017

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

UX 306

UX User Experience Capital Fintech 306

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

Perficient

JUNE 24, 2023

Please note that this doesn’t take into consideration other third-party software, including analytics (Google Analytics, Adobe Analytics), email marketing applications (Marketo, Klaviyo, Pardot), CRM databases (Salesforce, HubSpot), or more advanced CDPs (Tealium, Segment, or mParticle).

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics.

Data 129

Data Customer Experience Innovation User Experience 129

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

PYMNTS

MAY 19, 2017

In the complex payments space, it’s often innovate-or-die, especially when it comes to cross-border payments methods and payments technologies. PYMNTS: How would you define your company’s approach to innovation? Technological innovation is the backbone of WEX — we’re a technology company first.

Innovation 123

Innovation Payments Technology Security 123

Insights on Business

JULY 17, 2019

User experience, or relative effective ease-of-use, is a key driver of engagement. So how can organizations drive strong user experience and engagement with GRC tools to fuel effective use of the tools? Innovative and updated technologies also help close gaps between users, requirements and capabilities.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

PYMNTS

JUNE 6, 2019

Built on Azure, IoT and intelligent cloud and edge technologies, the solutions will include building system monitoring, analysis and predictive maintenance, building occupancy and space utilization analytics, as well as enhanced owner, operator, and tenant experiences.”. We are energized by this new collaboration with Infosys.

Innovation 134

Innovation Analytics User Experience Operations 134

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K.,

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JUNE 26, 2018

The company said in a press release on Monday (June 25) that it held its second annual Datathon at ADP event, which included more than 40 of its partners and innovators to collaborate on how to leverage AI and machine learning. Those new tools focused on talent optimization, user experience and business impact.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. They really hadn’t been very innovative around that franchise for a long time.”. Of course, the actual end user — the business — plays perhaps the biggest role in determining whether a market like the U.S.

Innovation 100

Innovation Fintech Tools Technology 100

Insights on Business

DECEMBER 12, 2018

Innovating in the open. These insights have not only driven the investment strategy in our portfolio, but our clients have also been active participants as we reimagined OpenPages with Watson in a process we refer to as “innovating in the open” (IO). Improve performance using a risk lens to enrich decision-making. Efficiency.

Innovation 111

Innovation Compliance User Experience Regulation 111

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 168

Customer Experience User Experience Analytics Resources 168

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

Cisco

JANUARY 10, 2023

Differentiate – Build, Buy, Partner; New User Experiences, Products, Services; Accelerated Product, Services, and Business Process Innovation; Distributed Ecosystem/ Connectivity and Intelligence. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

OCTOBER 29, 2020

How Cloud Innovations Augment Business Payments. Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. Western Union, for one, leverages advanced artificial intelligence (AI)-powered analytics systems to prevent fraud on the back end without inconveniencing its corporate customers.

Payments 213

Payments Fraud Meeting Security 213

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JANUARY 22, 2020

The company plans to use the financing for product innovation and market expansion. Axel Bard Bringéus, Deal Partner and investment advisor at EQT Ventures, said: “The real estate and housing market have barely changed over the last 30 years and the degree of digitization and innovation is, in comparison to other sectors, very low.

Comparison 130

Comparison User Experience Analytics Innovation 130

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. For financial institutions (FIs), payments are top of mind.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 7, 2019

While many businesses large and small continue to rely on the legacy method of expense management — that is, requiring employees to front the bill, manually fill out expense reports, and submit spreadsheets for paper check reimbursements in the mail — FinTech innovation has opened the door for significant improvements in this arena.

Cards 129

Cards Analytics Management Data 129

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 153

Data Customer Experience Analytics Case Study 153

PYMNTS

FEBRUARY 20, 2020

Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. And again, the people in the stores are super important, more so than the technology.”.

UX 210

UX Retail Technology Mobile 210

PYMNTS

OCTOBER 8, 2019

“The world is moving toward better technology, simpler design and instant access to data and automated analytics,” said Mark Smith, Citi Global head of liquidity management services, treasury and trade solutions. “We Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Bottomline is also updating the Paymode-X AP Automation solution to work more seamlessly with users’ back-office systems. .

Fintech 116

Fintech User Experience Data Analytics 116