Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K.,

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JUNE 6, 2019

Built on Azure, IoT and intelligent cloud and edge technologies, the solutions will include building system monitoring, analysis and predictive maintenance, building occupancy and space utilization analytics, as well as enhanced owner, operator, and tenant experiences.”.

Innovation 134

Innovation Analytics User Experience Operations 134

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

PYMNTS

MARCH 20, 2020

Users who clicked the links would see their computers infected with viruses. Malware targeting computers running the Windows 7 operating system were especially hard-hit, rising 125 percent, according to the report. Balancing seamless-but-fraud-free user experiences requires careful effort, however. About The Playbook.

Industry 225

Industry Fraud social media Security 225

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

OCTOBER 29, 2020

Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. Western Union, for one, leverages advanced artificial intelligence (AI)-powered analytics systems to prevent fraud on the back end without inconveniencing its corporate customers.

Payments 213

Payments Fraud Meeting Security 213

Cisco

JANUARY 10, 2023

It’s an excellent way to solidify the optimal operating model mix for hybrid work, digital first engagement, operational excellence and process automation, sustainability, and cybersecurity. Also, it creates an opportunity to unite internal stakeholders all across the C-suite to different lines of business.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Digital processes: High operating costs contributed to the failure of early digital-only pioneers.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

MAY 31, 2019

-based B2B FinTechs led the way in this week’s investment roundup, with more than $212 million in new funding falling in the hands of startups targeting a range of enterprise operations. Accounts payable, cloud migration, Big Data and even legal management for startups raising new funding were all targeted among investors. SeedLegals.

Capital 143

Capital Analytics Big Data Data 143

PYMNTS

OCTOBER 13, 2017

Against that backdrop, the two CA Technologies executives discussed the evolution of CA Technologies’ own Transaction Manager and Risk Analytics Network and its 3D Secure protocol engine. Against this backdrop, there is a balancing act between customer acceptance, fraud prevention and operational costs. There will be 2.9

Security 108

Security CA Payments Analytics 108

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. The growing threat of payment fraud is pushing Bottomline Technologies to invest in payments security and data analytics within the platform.

Fintech 116

Fintech User Experience Data Analytics 116

PYMNTS

NOVEMBER 26, 2019

While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology. But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges.

Technology 160

Technology User Experience Payments Tools 160

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 153

Data Customer Experience Analytics Case Study 153

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains. Deluxe itself has 4.5

Data 143

Data User Experience Fintech Lending 143

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

DECEMBER 7, 2016

“The best cyberprotection not only needs to work everywhere, operate efficiently and keep you ahead of the threat, but it must also be able to be easily deployed. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. They should also be able to get fast insights with advanced analytics from across multiple internal systems. About IBM ICM. Learn more about IBM SPM.

Case Study 93

Case Study Study Analytics System 93

PYMNTS

NOVEMBER 29, 2017

This will enable the team to really focus on Waddle’s next stage of growth, which includes building out further automation in credit, operations and user experience, building mobile applications, expediting current enterprise partner solutions and scaling up the development team for our wider global offering.”.

Lending 100

Lending User Experience Analytics Analysis 100

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. The company noted the advanced and predictive analytics market is estimated to be valued at over $3 billion by 2018. Our revenue has grown 20-fold in the past four years.

User Experience 100

User Experience Online Analytics Mobile 100

PYMNTS

OCTOBER 7, 2019

This kind of integration and seamless exchange of data between platforms is key to developing products that operate seamlessly and without manual intervention. Spend data can introduce new opportunities in expense management, particularly when analytics tools like artificial intelligence (AI) enter the fold.

Cards 129

Cards Analytics Management Data 129

PYMNTS

JULY 3, 2020

Forward-thinking CUs are already on top of the situation and have been digitally transforming operations from back-end automation to mobile apps that delight and satisfy members. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. It also helps telecom operators stay on the right side of data regulations, asset security and steer clear of the risk of data breaches by only retaining a minimal volume of customer information. FICO Admin. Tue, 07/02/2019 - 05:23. by Tim Young.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

JULY 2, 2020

Credit union decision-makers who have rolled out new loyalty innovations in the past three years are more likely to say that their FIs invested in mobile payments, anti-fraud efforts, payments technology, data analytics, know your customer (KYC) tools and consumer engagement technology. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 27, 2019

BankiFi operates APIs to enable banking clients access to a range of business banking infrastructure to augment their own small business and corporate banking operations. Operating out of New Zealand, Hnry offers gig economy workers tax administration technology that has just caught the attention of investors to the tune of $1.35

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

NOVEMBER 13, 2018

Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”. Telemedicine services like Doctor on Demand — which now operates in 50 states — connect patients with physicians, psychiatrists and mental health workers entirely across digital channels. 5G Healthcare.

Payments 158

Payments Mobile Technology User Experience 158

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109

Insights on Business

MAY 8, 2019

These challenges and pressures are only compounded if you are running your operations without an appropriate automated tool and the wide-ranging benefits they can bring. IBM SPM continues to improve customer experience and leverages user experience design (UXD) while applying IBM Enterprise Design Thinking and agile methodologies.

Meeting 96

Meeting Management User Experience Customer Experience 96

Insights on Business

JANUARY 18, 2019

IBM SPM improves sales performance and operations with better incentive compensation plan management and smarter sales territories and quotas administration, which produces faster insights with advanced analytics. IBM also provides additional capabilities for sales planning leveraging IBM Planning Analytics and IBM Watson Analytics.

Analytics 87

Analytics UX Management User Experience 87

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers.

Regional 109

Regional ATM Report Alabama 109

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. In the most recent chapter of this story, business and government agencies have been doing amazing things with cloud computing, Big Data and analytics.

Analytics 40

Analytics Management Innovation How To 40

Insights on Business

FEBRUARY 5, 2019

Enable seamless data integration and deep insights using AI and advanced analytics. IBM Sales Performance Management improves sales performance and operations with better management of incentive compensation plan and smarter administration of sales territories and quotas, producing faster insights with advanced analytics and AI.

Management 79

Management Analytics UX Data 79

PYMNTS

JUNE 2, 2016

Similarly, CardFlight and Miura recently came together to debut a new mPOS solution, manufactured by Miura, that will operate on the CardFlight mPOS platform, called the Bold B550. Starmount, an omnichannel solution provider, announced it would partner with payment solution provider Aurus, Inc.

Retail 100

Retail Software Payments User Experience 100

NCR

APRIL 28, 2017

It noted that often, “the objective of delivering a positive customer experience has become secondary to other bank priorities, resulting in a transactional banking relationship for the customer” So what can banks do to change this and ensure that customer experience is at the heart of their operations?

Customer Experience 91

Customer Experience Analytics Community User Experience 91