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How Apple Card Brings ‘Existential Crisis’ To Smaller FIs

PYMNTS

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” But Apple changed the definition of a cellphone — to a smartphone,” she remarked.

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Apple Pay’s Tough Twenty Months

PYMNTS

This, everyone, is the Apple Pay story, 20 months post-launch. . Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. We now have observations every quarter since the launch of Apple Pay. PLEASE GIVE ME A TRY!

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Vindicia: Accelerating Subscription Growth In The New Normal

PYMNTS

Three trends will help subscription businesses meet these goals: bundling, enhancing the user experience and redoubled customer retention efforts. While it’s been a timeless strategy, over the past year businesses have increasingly latched onto the power of bundling in driving brand affinity, customer growth and retention.

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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. One big question is the balance between Google’s brand and role in all of this, and the role of participating FIs. Google’s Aim.

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Apple Pay’s Unattended Retail Boost

PYMNTS

As they say, survey says … it does … and for a very particular mobile payments provider: Apple Pay. USA Technologies released new data from a study that targeted digital, point of sale advertising promoting the use of Apple Pay at those unattended points of sale. “The Apple Pay usage continues to be steady.

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Helping Small FIs Make Banking Services As Seamless As Taking An Uber

PYMNTS

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences. Davis told PYMNTS.

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Costco Tops Consumer Experience Study

PYMNTS

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. Sure, an Apple or a Microsoft that misses the mark with smooth site design and performance might have more egg on its face than others, but by and large consumers expect the best from every merchant they shop at.

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