Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. With the growing adoption of digital banking platforms, user experience specialists said human experiences should underpin digital product roadmaps, with technology performing a supporting role.

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PYMNTS

OCTOBER 4, 2019

With the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. In fact, their slogan for the card is “Created by Apple, Not a Bank?.” But Apple changed the definition of a cellphone — to a smartphone,” she remarked. Especially in the U.S.,

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Perficient

OCTOBER 26, 2020

Part of Apple’s iPhone 12 family announcement included a big push around 5G capabilities and the promise of a better life, all because users will be able to do things faster than they did before. Apple (and others) are calling 5G a “game-changer” but is it? Improved Consumer Experience Possibilities with 5G.

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Bank Innovation

AUGUST 9, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, speaks with Alyson Clarke, principal analyst at Forrester Research, about the following developments: With the much-awaited launch of Apple Card, the tech giant has taken a page […].

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PYMNTS

DECEMBER 3, 2018

Apple announced on Monday (Dec. The store will offer eligible military customers a 10 percent discount on Apple products, including in-demand items like iPhones, accessories and even the Apple Watch. Apple, in a statement, praised the military. “At Apple”) to current and veteran members of the U.S.

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Perficient

SEPTEMBER 14, 2020

Apple added a Picture in Picture mode to the iPad in iOS 13, so its not exactly new, but it is a new feature added to iPhone in iOS 14. Apple has really stepped up privacy protection for their users. Transitioning To Apple Silicon . There is also a new lazy version of stacks that load items only as needed. .

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PYMNTS

FEBRUARY 13, 2020

Banco Santander announced that it has hired Trish Burgess, formerly of Apple, to head up its peer-to-peer (P2P) payments department, according to a release. Burgess will lead strategy and development of the department, and will bring “new payment services to customers that are fast, simple and safe to use,” per the company.

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Perficient

MARCH 5, 2025

Subscribe Where You Listen Apple | Spotify | Amazon | Overcast Meet our Guest Efi Pylarinou, Top Global Tech Thought Leader On FinTech Dr. Efi Pylarinou is a seasoned Wall Street professional and ex-academic who has become a Top Global Fintech, Linkedin, and Tech Thought Leader.

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PYMNTS

NOVEMBER 5, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. While there, Orgel was most recently involved in the launch of the new Apple Card. Flywire announced his appointment Tuesday (Nov. 5) to the newly created position.

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Perficient

SEPTEMBER 23, 2020

Have you heard about Mini Apps or Apple’s new App Clips feature? I think these technologies have a way to dramatically improve the mobile experience if you can take advantage of them. Apples’ App Clips are mini-apps that are embedded in your mobile app and can be surfaced independently of the full mobile application.

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Mobile Apple Examples Technology 322

Payments Source

APRIL 23, 2018

When offered in a fair and transparent manner, DCC provides real value and benefit to both the cardholder and the merchant striving for new ways to remove friction and improve their customer service experience, writes Mark Horwedel, CEO of the Merchant Advisory Group.

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PYMNTS

NOVEMBER 9, 2018

In an effort to provide customers with access to items like the iPhone XR and the new iPad Pro, Amazon has reportedly inked a deal with Apple. The eCommerce retailer also plans to sell Beats headphones, which are part of Apple’s lineup, CNET reported. I’d say Apple is pretty safe there.”.

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Apple Customer Experience Retail Branding 130

Bank Innovation

JULY 30, 2019

While the jury is still out whether the Apple Card will be the disruptive force that Apple has claimed it will be, fintech firms and banks alike appear eager to beat the tech giant to the punch. Tuesday’s launch of Zerocard, a “debit-style” credit card from fintech firm Zero, in partnership with WebBank, Evolve Bank […].

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Apple Cards Fintech Customer Experience 170

Accenture: Banking

DECEMBER 21, 2021

Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. But a new breed of app is on the rise, and it’s threatening to consolidate power and market share. The “super-app” is becoming….

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Perficient

FEBRUARY 24, 2021

Apple | Spotify | Amazon | Google | Stitcher. He also focused on improving the customer experience, raising the company’s net promoter score, which measures brand affinity, to three times higher than the manufacturing industry average. Click The Player To Listen to Episode 4 Now. Subscribe and Don’t Miss an Episode.

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Perficient

JULY 11, 2022

Fintech enthusiasts should also keep a close watch on Apple’s newly unveiled BNPL system, Apple Pay Later. Apple is planning to make this service available at both online and retail stores – if you can use Apple Pay for it, you can use Apple Pay Later for it.

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Perficient

JANUARY 20, 2021

Apple | Google | Spotify | Amazon | Stitcher | Pocket Casts. Healthcare Data-driven solution case studies [31:43]. Advice to executives as they prepare for a post-COVID world [33:58]. Get This Episode Where You Listen. And don’t forget to subscribe, rate and review! Connect with the Host and Guest. LinkedIn | Perficient.

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PYMNTS

MARCH 26, 2019

The world knows by now that Apple has debuted its credit card — the Apple Card — in conjunction with Goldman Sachs and Mastercard. The broad outline is one where the digital version of the card can be used wherever Apple Pay is accepted. Apple Card is slated to debut this summer. Spurring Apple Pay Adoption?

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PYMNTS

NOVEMBER 21, 2018

Zaveri also plans to integrate Apple Pay into the site soon. For payments, King Children accepts all credit and debit cards; it also plans to take Flexible Spending Accounts (FSAs) and Heath Savings Accounts (HSAs) shortly.

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Abrigo

MAY 20, 2015

While many bank and credit unions are consistently updating their financial technology behind the scenes to ensure smooth back-end processes, tech upgrades for consumer-facing products and services are increasingly important to customer satisfaction and retention. It’s a big job to keep up with the Apples of the world.

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South State Correspondent

APRIL 1, 2025

This means that thanks to recent Apple upgrades in their operating system, most phones are now capable of receiving Rich Communication Services (RCS) messages in addition to traditional SMS. As these technologies continue to develop, we can expect even more sophisticated and effective methods of customer engagement in the banking industry.

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PYMNTS

NOVEMBER 2, 2018

Apple announced Thursday (November 1) in conjunction with its fiscal fourth-quarter earnings report that it will no longer report how many iPhones, Macs and iPads it sells each quarter. Apple has always reported unit sales for its iPhone, Mac and iPad products, while the Apple Watch has fallen into the other devices category.

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Perficient

MARCH 3, 2023

Apple makes significant profits selling insurance on their phones. In this blog, we’re going to stay in the world of finance, but pivot to embedded insurance. Furniture sellers often offer protection for a premium on the products they sell. i-Insurance anyone?

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PYMNTS

JUNE 15, 2016

Apple Pay will soon be coming to IBM ‘s website to serve its commercial clients with the ability to use Apple Pay to pay on the iPhone, iPad or Mac with just one touch. IBM announced this week that it will offer Apple pay to clients that use IBM’s WebSphere Commerce or IBM Commerce on Cloud.

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PYMNTS

SEPTEMBER 24, 2018

Apple and Salesforce announced Monday (Sept. With the powerful combination of iPhone, iPad and iOS — the best hardware and software for business — together with native Salesforce apps and the new Salesforce SDK, we can deliver great customer experiences for businesses around the world.”.

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PYMNTS

SEPTEMBER 16, 2016

15) customers who book via their iPhone or iPad will have the option to pay using Apple Pay. “We We are always looking for ways to improve customer experience on our mobile apps, and Apple Pay is a great fit for on-the-go users,” said Daniel Lizio-Katzen, SVP of product and revenue at Fareportal, in a press release. “It

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PYMNTS

OCTOBER 17, 2017

Apple , Inc. In an interview with The Economic Times , Cue said Apple wants to launch Apple Pay in India but lacks the payment mechanism. “If What Apple Pay does is make that process easy, integrated and safe. We absolutely want to bring Apple Pay to India.”. If you think about [it] in U.S.

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Apple Customer Experience Cards Software 100

PYMNTS

FEBRUARY 5, 2019

Monese added support for Apple Pay for personal cards in the U.K. On another note, Monese said in a blog post that Apple Pay has come to personal Monese cards in France as well as the U.K. In addition, the company noted the feature is available on some iPads as well as the Apple Watch.) Coverage includes U.A.E.

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Payments Dive

SEPTEMBER 23, 2016

A panel at this year's Bank Customer Experience Summit brought together some college students from the University of Chicago to discuss how they view today's financial services.

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Chicago Millennials Apple Customer Experience 150

PYMNTS

JULY 21, 2017

Apple recently announced in a press release that Deirdre O’Brien, former vice president of worldwide sales and operations, has been named vice president of people. O’Brien, a nearly 30-year veteran of the company, will take on her new role at Apple in the fall, reporting to CEO Tim Cook. “As

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PYMNTS

SEPTEMBER 8, 2016

Wayfair got out of the gate early coming out of Apple’s product event yesterday with the announcement that the online home furnishings shop will be supporting Apple Pay going forward. Since the Apple Pay wallet holds all consumer payment data, customers will no longer have to enter payment data into their browsers.

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PYMNTS

OCTOBER 18, 2016

Commonwealth Bank of Australia, Westpac Banking Corporation, National Australia Bank and Bendigo and Adelaide Bank are reportedly looking for permission from the Australian Competition and Consumer Commission (ACCC) to launch boycott activities with Apple in relation to the rollout of Apple Pay in Australia.

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PYMNTS

FEBRUARY 14, 2017

Apple stock closed at an all-time high on Monday (Feb. 13), right after Goldman Sachs raised its price target on the stock and UBS released a report saying that, if Apple’s services were properly weighted, the company’s stock would be at least 10 percent higher than it currently sits.

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NCR

SEPTEMBER 13, 2017

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. Image credit: iStock/Jirsak.

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Customer Experience Data Branding social media 80

PYMNTS

MAY 21, 2019

Banking service Monese now offers Apple Pay through 13 countries in Europe , as the digital payment service has also arrived at National Australia Bank (NAB). And, in Europe, banking service Monese now offers Apple Pay through 13 countries in the region, according to reports. Users who reside in Belgium, the U.K.,

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Celent Banking

SEPTEMBER 9, 2015

Yes, you did read this right – today I could not complete a single Apple Pay transaction successfully first time. This was my experience today: I tried using Apple Pay five times – four times to get in and out of the London transport network and once at a coffee shop to buy an espresso.

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Apple Cards Mobile Customer Experience 100

Perficient

NOVEMBER 19, 2020

When customers can apply for the Apple Card, for example , and receive approval and begin using it in minutes, patience with financial institutions that take longer will wear thin. How clear is the guidance we provide prospective customers? How long does it take to activate an account opened digitally?

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social media Customer Experience Mobile Knowledge Base 309