PYMNTS

JANUARY 25, 2019

Here’s another headache for Apple , which is already dealing with weakening iPhone sales : Its hold on Chinese mobile consumers looks set to weaken, at least over the long term, thanks to an app update designed to make the WeChat app even stickier than it already is. Apple Service Business. Mini Programs. Chinese Mobile Ecosystems.

Apple 144

Apple Mobile Retail User Experience 144

PYMNTS

MARCH 29, 2019

Now, TodayTix, whose app is available on the Apple App Store and Google Play store, sells one ticket every 15 seconds and has topped $250 million in tickets sold to over 4.6 To purchase a ticket through the company’s platform, users select a show along with a date. percent – were sold on mobile devices. million customers.

Apple 109

Apple User Experience Payments Cards 109

Celent Banking

SEPTEMBER 10, 2014

Yesterday Apple announced entering the payments space with Apple Pay, a new way to pay in physical stores and mobile apps. At Celent we also published a report in March this year called Apple in Payments: What to Expect? In fact, those devices are only limited today to the newly announced iPhone 6 models and the Apple Watch.

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. As the debut of 5G devices supercharges demand, Apple Inc. News recently emerged that Apple is working with third-party brands to launch augmented reality glasses in the first half of 2020.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

APRIL 10, 2020

Fruit Street – a virtual one-stop-shop specializing in digital diabetes diagnosis and treatment – has partnered with vegetarian meal kit purveyor Purple Carrot to add a retail angle to its health advisory service. The mobile application can sync various wireless devices, including Fitbit, iHealth, BodyTrace, Apple Health and Withings.

Retail 242

Retail Guidelines User Experience Branding 242

PYMNTS

OCTOBER 30, 2019

As the debut of 5G devices supercharges demand, Apple Inc. The combination of a lower-cost 4G phone and premium 5G handsets in the second half will help Apple appeal to both cost-sensitive users and high-spending customers.”. expects iPhone sales to return to growth next year. to Samsung Electronics Co. inch screen.

Apple 101

Apple Samsung User Experience Security 101

PYMNTS

JUNE 27, 2016

This, everyone, is the Apple Pay story, 20 months post-launch. . Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. We now have observations every quarter since the launch of Apple Pay. PLEASE GIVE ME A TRY!

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

MARCH 14, 2017

The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size. Moreover, merchants are adopting this device to attract more customers, due to simplicity, convenience and flexibility offered by POS terminals while making payments.”.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? Flywire Taps Former Apple Pay Exec As President, COO. Visa On Challenging B2B Payments Status Quo. Or in payments, think beyond the rails. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. No surprise: The trend has been toward contactless. That’s up from 4.9 percent of U.S.

Google 254

Google Mobile Apple Survey 254

PYMNTS

MARCH 15, 2017

The new PrestoPrime EMV Terminal is the successor to E la Carte’s current Presto System, which is operational every day in more than 1,800 restaurants across the United States and accepts contactless payments from Apple Pay , Android Pay and Samsung Pay. It also acts as a QR code reader and camera.

Apple 108

Apple Payments United States Samsung 108

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. As eCommerce continues to shape the future of the industry, the retail landscape is constantly changing.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed.

Retail 100

Retail Software Payments User Experience 100

PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. Sure, an Apple or a Microsoft that misses the mark with smooth site design and performance might have more egg on its face than others, but by and large consumers expect the best from every merchant they shop at.

Study 100

Study User Experience Apple Branding 100

Celent Banking

DECEMBER 11, 2014

One of the constants over the last few years in our annual Top Trends in Retail Payments report (coming up again in January 2015) has been our commentary on the ups and (mostly) downs of NFC and contactless payments. Without a doubt, the biggest event in payments in 2014 was the launch of Apple Pay.

Apple 177

Apple User Experience Trends Retail 177

PYMNTS

JULY 3, 2019

The company is also growing its partnership with on-demand food delivery service company foodora Canada, which allows the firm to take Interac Debit payments via digital wallets with the inclusion of Google Pay and Apple Pay, according to an announcement. ” Interac Corp.

Mobile 138

Mobile Payments Google Apple 138

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. News emerged in late October that Apple is assembling suppliers to launch the company’s first 5G iPhones. Retail and 5G.

Mobile 100

Mobile Apple Samsung Retail 100

PYMNTS

JULY 31, 2019

After being the majority of Apple ’s revenue since 2012, the iPhone accounted for only 48.3 percent of Apple’s overall revenue in FYQ3, the first time that it hasn’t contributed over half of Apple’s sales in over seven years. On the big numbers, Apple reported a 1 percent year-on-year rise in revenue to $53.8

Apple 131

Apple User Experience Marketing Report 131

PYMNTS

JULY 3, 2019

The company is also growing its partnership with on-demand food delivery service company foodora Canada, which allows the firm to take Interac Debit payments via digital wallets with the inclusion of Google Pay and Apple Pay, according to an announcement. ” Interac Corp.

Mobile 108

Mobile Payments Google Apple 108

Gonzobanker

DECEMBER 2, 2014

As a banker, clearly the first thing I had to do was run out and test Apple Pay. But as I make my way around to different clients, family and friends, I’m a bit surprised at how few people that moved to the new phone have tried Apple Pay. One interesting side effect of my three-week experiment is worth noting. Cheers, DJ.

Apple 102

Apple Cards Mobile Strategy 102

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. The other is the inventory feeds retailers who buy ads send Google.). Google has Android Auto and Apple has CarPlay.

Google 134

Google Apple User Experience Retail 134

PYMNTS

JANUARY 2, 2019

While pricing for the Bixby-powered Galaxy Home has yet to be revealed, the fact that it will boast such features as AKG audio, eight microphones, and the ability to direct sound towards the user’s position, means it will probably compete with the Apple HomePod, which costs $349.

Samsung 108

Samsung Apple Google User Experience 108

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

AUGUST 18, 2016

PYMNTS: So, in your opinion, where is the future of the payments industry headed, and will retailers ever be able to figure out the $4 trillion online cart abandonment issue ? When you think of Apple Pay in a web context, it should really be called Apple Checkout. The only two companies that can do this are Apple and Google.

Apple 100

Apple Payments Retail Online 100

PYMNTS

MARCH 10, 2020

Apple , according to an increasing chorus of reports, is facing product launch delays that could be measured in months due to the profound disruption to production in China. What will happen to all those firms that built a new take on financial services around a slick app, a better and faster onboarding users experience?

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries. Making 5G a Reality. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

SEPTEMBER 26, 2017

The lines are blurring between competition and collaboration as Google reaches across enemy lines to partner with Apple. OK, Apple — Listen Up. Another Bite Of The Apple. To improve the consistency of its mobile user experience, Apple has switched its default web search provider from Bing to Google.

Google 115

Google Apple Video User Experience 115

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. When the first version of Apple’s App Store launched in 2008, there were only 500 apps in it. million apps in the Apple App store, not to mention the additional 3.4 And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

MAY 5, 2016

However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) have divided into three main camps: Android (Google), Apple and, most recently, Samsung. Apple has taken the single-channel approach, driving the user experience primarily from its iOS.

Mobile 100

Mobile Samsung Payments Apple 100

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 170

Data Customer Experience Analytics Case Study 170

PYMNTS

JANUARY 16, 2017

That’s according to the Capgemini Digital Transformation Institute ’s new report, “ Making the Digital Connection: Why Physical Retail Stores Need a Reboot.” More than 6,000 consumers and 500 retail executives were surveyed from nine countries, including the U.S,

Retail 100

Retail Study Survey User Experience 100

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline. What Are the Issues?

Compliance 152

Compliance Regulation User Experience Retail 152

PYMNTS

SEPTEMBER 3, 2019

“A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital. Companies like Apple, Google, Amazon and PayPal have been driving consumer preferences for years, simplifying and removing friction from the path to purchase.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. a seamless omnichannel experience.”. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

OCTOBER 18, 2018

In general, tokenization offers “added security, higher approval rates and, on top of that, [lifecycle] management, [which] leads to a better consumer experience.”. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers. Digital Commerce Umbrella.

Cards 150

Cards Security Online Branding 150