FICO

FEBRUARY 21, 2020

I jumped into the fray in 2019 by focusing on four areas of tactical concern within consumer banking that I feel bank executives will make significant progress addressing. I wrote an article in Bank Business about the big 3 consumer banking trends I see happening in 2020. Read more: [link].

Trends 52

Trends Banking Trends Analysis Lending 52

The Financial Brand

JULY 9, 2024

This article Catching Up and Moving Forward with GenAI in Banking appeared first on The Financial Brand. Banking faces a 'readiness gap' between AI aspirations and deployment. Financial institutions must build strategies now to make banking more resilient.

Strategy 42

Strategy Branding Banking Trends Trends 42

The Financial Brand

JULY 15, 2024

This article Supreme Court Rulings May Shake Up Banking Entry Decisions in Fintechs’ Favor appeared first on The Financial Brand. Analysis: Four decisions, taken together, may help fintechs and other nontraditional applicants seeking entry into the banking system.

Fintech 42

Fintech Analysis Branding System 42

The Financial Brand

NOVEMBER 22, 2022

This article Top Retail Banking Innovation Trends for 2023 appeared first on The Financial Brand. Banks are better positioned to generate positive results from innovation initiatives. This article Top Retail Banking Innovation Trends for 2023 appeared first on The Financial Brand.

Trends 43

Trends Innovation Retail Branding 43

The Financial Brand

NOVEMBER 12, 2023

This article Financial Institutions Face Critical Crossroads in 2024 appeared first on The Financial Brand. 2024 will be a pivotal year for a banking industry faced with an uncertain economy – but also with significant opportunities for growth.

Branding 43

Branding Industry Banking Trends Trends 43

The Financial Brand

JANUARY 18, 2023

This article Digital Banking Readiness is Top Priority in 2023 appeared first on The Financial Brand. Enhancing customer experiences via development of AI, blockchain, and cloud computing are key parts of digital banking improvement.

Digital Banking 43

Digital Banking Customer Experience blockchain Branding 43

The Financial Brand

DECEMBER 18, 2022

This article Digital Banking Transformation Trends for 2023 appeared first on The Financial Brand. Many banks are focusing on digital transformation, but about one in three deploying it at scale or in part are disappointed. What's wrong?

Trends 43

Trends Digital Banking Branding Banking Trends 43

The Financial Brand

NOVEMBER 27, 2022

This article Elon Musk’s Twitter Takeover: Lessons for Bank Leaders appeared first on The Financial Brand. This article Elon Musk’s Twitter Takeover: Lessons for Bank Leaders appeared first on The Financial Brand.

Leadership 43

Leadership Branding Banking Trends Trends 43

The Financial Brand

JANUARY 8, 2023

This article Banks Increase Collaboration With Fintechs and Third Parties appeared first on The Financial Brand. Fintech firms and third-party solution providers are speeding the development of new business models in banking through collaborative innovation.

Fintech 43

Fintech Branding Innovation Banking Trends 43

The Financial Brand

DECEMBER 18, 2023

This article The Future of Retail Banking: A Look Into the Crystal Ball appeared first on The Financial Brand. Trends emerge for banks to reinvent customer lifetime value, personalization, digital platform thinking and reimagined experiences.

Retail 42

Retail Trends Branding Banking Trends 42

The Financial Brand

OCTOBER 8, 2023

This article Future-Proof Banking: Surviving in a World of Digital Ecosystems appeared first on The Financial Brand. Modern technologies are the foundation for a reset of existing business models in banking including AI, hybrid cloud, embedded solutions and BaaS.

Branding 43

Branding Technology Banking Trends Trends 43

The Financial Brand

NOVEMBER 28, 2024

This article Five Bank Profitability Challenges and the Strategies to Overcome Them appeared first on The Financial Brand. This article Five Bank Profitability Challenges and the Strategies to Overcome Them appeared first on The Financial Brand.

Strategy 33

Strategy Branding Banking Trends Trends 33

The Financial Brand

JANUARY 28, 2024

This article Playing Catch Up: Top Trends Banks Are Prioritizing in 2024 appeared first on The Financial Brand. This article Playing Catch Up: Top Trends Banks Are Prioritizing in 2024 appeared first on The Financial Brand.

Trends 38

Trends Branding Technology Banking Trends 38

The Financial Brand

OCTOBER 31, 2023

This article How Fintech Transformation Impacts the Future of Retail Banking appeared first on The Financial Brand. As fintechs still reshape banking, their focus on profits over scale does not diminish the competitive threat — or collaborative opportunity.

Retail 43

Retail Fintech Branding Banking Trends 43

The Financial Brand

FEBRUARY 26, 2024

This article Philly Fed Says ‘Banking Deserts’ Are Growing. Cheat Sheet: Even as majors like Chase announce aggressive branch build-outs, the Philly Fed says bank deserts are growing. This article Philly Fed Says ‘Banking Deserts’ Are Growing. Does It Matter — and How Much is a Mirage?

Branding 40

Branding Banking Trends ATM Trends 40

The Financial Brand

FEBRUARY 5, 2023

This article 4 Priorities for Increased Customer Centricity in Banking appeared first on The Financial Brand. This article 4 Priorities for Increased Customer Centricity in Banking appeared first on The Financial Brand.

Branding 42

Branding User Experience Customer Experience Banking Trends 42

The Financial Brand

JANUARY 18, 2024

This article Banking at the Precipice: Navigating the Fifth Industrial Revolution appeared first on The Financial Brand. Banks must transition from a one-size-fits-all model of products and delivery to participatory engagement, where personal preference is king.

Industry 38

Industry Branding Customer Experience Banking Trends 38

The Financial Brand

MAY 2, 2024

This article Hoodies and Suits: Can Banks and Fintechs Learn to Speak the Same Language? A good book title would be 'Fintechs are from Silicon Valley, Banks are from South Dakota.' This article Hoodies and Suits: Can Banks and Fintechs Learn to Speak the Same Language? appeared first on The Financial Brand.

South Dakota 39

South Dakota Fintech Branding Banking Trends 39

The Financial Brand

FEBRUARY 4, 2024

This article Retail Banking Customers Seek Better Rates and Experiences As Satisfaction Plateaus appeared first on The Financial Brand. As economic uncertainty causes customers to reevaluate relationships, experience excellence becomes the battleground that will determine bank loyalty in the future.

Retail 38

Retail Branding Customer Experience Banking Trends 38

The Financial Brand

APRIL 5, 2023

This article Jamie Dimon’s 9-Point Plan for Making Banking Better appeared first on The Financial Brand. Most of the risks were hiding in plain sight,' JPMorgan Chase CEO says of the bank-run crisis. This article Jamie Dimon’s 9-Point Plan for Making Banking Better appeared first on The Financial Brand.

Branding 42

Branding Banking Trends Report Trends 42

The Financial Brand

JUNE 19, 2023

This article Banking Loyalty is Falling. To improve customer experience, banks must commit to digital transformation, make CX a key focus & invest in differentiated CX strategies. This article Banking Loyalty is Falling. Here’s How to Reverse That. appeared first on The Financial Brand.

How To 42

How To Customer Experience Strategy Branding 42

The Financial Brand

NOVEMBER 9, 2022

This article Will CFPB’s New Data Sharing Rules Alter the Banking Landscape? The agency's rapid development of data sharing rules among banks, fintechs and other players will have major impact on banking's future. This article Will CFPB’s New Data Sharing Rules Alter the Banking Landscape?

Data 42

Data Branding Fintech Marketing Strategies 42

The Financial Brand

DECEMBER 27, 2023

This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand. While overall bank tech spending remains flat, intensifying focus on security and fraud means that regtech will demand an ever bigger piece of the pie.

Trends 38

Trends Fraud Branding Security 38

The Financial Brand

DECEMBER 31, 2023

This article Banking 2030, Part 1: The New Realities of Banking appeared first on The Financial Brand. Special Report: The first of a four-part series on the long-term future of the banking industry, looking past current challenges to future growth.

Branding 38

Branding Industry Report Banking Trends 38

The Financial Brand

MAY 21, 2023

This article Digital Transformation Success Demands CFO’s Evolution appeared first on The Financial Brand. CFOs have the best combination of opportunity and ability to lead digital banking transformation efforts and guide better decisions.

Branding 41

Branding Digital Banking Banking Trends Leadership 41

The Financial Brand

DECEMBER 27, 2023

This article Trends 2024: Four Banking Growth Strategies for a Challenging Year appeared first on The Financial Brand. Beset by threats on all sides, banks and credit unions need to focus their efforts in 2024 on a short list of priorities.

Trends 37

Trends Strategy Branding Customer Experience 37

The Financial Brand

MARCH 6, 2024

This article CFPB Confirms Overdraft is Here to Stay appeared first on The Financial Brand. This article CFPB Confirms Overdraft is Here to Stay appeared first on The Financial Brand. Rather than threatening overdraft services, the CFPB's proposed rule shows that it acknowledges the value of these programs.

Branding 37

Branding Banking Trends Trends Strategy 37

The Financial Brand

OCTOBER 11, 2024

This article Four Fresh Trends That Will Flip Bank Marketing in 2025 appeared first on The Financial Brand. This article Four Fresh Trends That Will Flip Bank Marketing in 2025 appeared first on The Financial Brand.

Trends 37

Trends Marketing Millennials Strategy 37

The Financial Brand

JULY 1, 2024

This article What Bang Do Financial Marketers Get for Their Bucks? More marketing spend drove higher loan and deposit levels in all but one bank size category in 2023. This article What Bang Do Financial Marketers Get for Their Bucks? appeared first on The Financial Brand. But revenue boosts were more elusive.

Marketing 37

Marketing Branding Marketing Strategies Banking Trends 37

The Financial Brand

JANUARY 15, 2023

This article 3 Ways Marketing Needs to Pivot in a Recession appeared first on The Financial Brand. Tap into these three trends to strengthen connections with consumers in uncertain times. This article 3 Ways Marketing Needs to Pivot in a Recession appeared first on The Financial Brand.

Marketing 41

Marketing Trends Branding Marketing Strategies 41

The Financial Brand

SEPTEMBER 27, 2023

This article Do Banks That Outspend Their Peers on Marketing Grow Faster? Banks ramped up their marketing after the pandemic. This article Do Banks That Outspend Their Peers on Marketing Grow Faster? appeared first on The Financial Brand. appeared first on The Financial Brand.

Marketing 41

Marketing Branding Data Marketing Strategies 41

The Financial Brand

FEBRUARY 14, 2024

This article The Outlook for Bank and Fintech M&A in 2024 appeared first on The Financial Brand. Banks and fintechs' interest in M&A is waning. This article The Outlook for Bank and Fintech M&A in 2024 appeared first on The Financial Brand.

Fintech 37

Fintech Branding Banking Trends Trends 37

The Financial Brand

JANUARY 1, 2024

This article 2024 Trends: Prepare for Disruptive Activism from a Politicized CFPB appeared first on The Financial Brand. This article 2024 Trends: Prepare for Disruptive Activism from a Politicized CFPB appeared first on The Financial Brand.

Trends 37

Trends Branding Industry Banking Trends 37

The Financial Brand

JANUARY 23, 2024

This article Charge-offs and Bigger Reserves: Inside the CRE Crisis at the Regional Banks appeared first on The Financial Brand. Regional banks with heavier exposure to office CRE take pains to show they're on it, while others emphasize their lack of exposure.

Regional 37

Regional Branding Banking Trends Groups 37

The Financial Brand

JANUARY 4, 2024

This article Why New Market Conditions Require a Refreshed Approach to Banking Innovation appeared first on The Financial Brand. There's good news: Banks and credit unions may be uniquely positioned in 2024 to pursue radical reinvention.

Innovation 36

Innovation Marketing Branding Banking Trends 36

The Financial Brand

APRIL 25, 2024

This article What Do Consumers Really Know about Overdraft Fees and Policies? Overdraft fees have long been a contentious issue in the banking industry. The Federal Reserve Bank of New York surveyed consumers to see what they actually know about their bank's policies. appeared first on The Financial Brand.

Policies 37

Policies New York Survey Branding 37

The Financial Brand

SEPTEMBER 29, 2023

This article Bank of America CEO Brian Moynihan: ‘We Won’t Have a Recession’ appeared first on The Financial Brand. Citing spending data from Bank of America’s 68 million customers, CEO Brian Moynihan predicted a soft landing in a newly upbeat economic outlook.

America 40

America Branding Data New York 40