ATM Marketplace
OCTOBER 31, 2023
Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at what's new in branch design.
ATM Marketplace
DECEMBER 13, 2022
Digital signage can help transform bank branches into spaces that draw in customers.
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Cisco
OCTOBER 11, 2021
Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.
ATM Marketplace
AUGUST 29, 2017
Discover how CapStar Bank created an accessible, boutique environment featuring an open concept floor plan with automated services and private consultation spaces.
Celent Banking
OCTOBER 20, 2016
Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” For example, physical design is clearly a new branch design element. ” Questions like this cut to the chase. Fair enough.
Celent Banking
JULY 6, 2016
The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. At ATMs – it contributes to skimming fraud. Here’s one example of why I say this.
Celent Banking
MAY 13, 2016
Out of a dozen examples of technology usage, geo-location ranked dead last in terms of the liklihood of usage in future branch designs – just 27% of surveyed institutions thought the use of beacons would be "somewhat likely" or "very likely" Pretty far I'd say!
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