ATM Customer Experience Financial Technology 
Abrigo
JUNE 10, 2015
The survey outlined the key reasons that such a large group still rely on the in-person experience, including the option of a walk-up teller in lobby (68 percent), an ATM (65 percent) and a drive-up window (51 percent). The ability to discuss special options with a banker was also important to 31 percent of those surveyed.
Celent Banking
FEBRUARY 28, 2017
New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Physical channels include the local coffee shop.
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Celent Banking
FEBRUARY 28, 2017
New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Physical channels include the local coffee shop.
NCR
AUGUST 29, 2017
One of the potential advantages of this technology is making person-to-person payments easier for people with additional needs. The talking ATM is another example of an innovation that has helped to improve accessibility in financial services.
PYMNTS
MAY 17, 2017
One ball park and customer experience at a time. And the inside-the-park experience is going to play a big role in that,” noted Wright. To make that experience one that entices fans to return and encourages them to spend more, MiLB turned to FIS, a global leader in financial technology. “In
Gonzobanker
DECEMBER 14, 2023
The John Lovitz “Yeah My Wife Morgan Fairchild Award” – goes to fellow pathological liar and now former OCC Chief Financial Technology Officer Prashant Bhardwaj. The Smarter Bank – Customer Experience Award – goes to Synovus Bank. It seems this “seasoned executive” had quite a few holes in his storied resume.
FICO
JANUARY 19, 2018
The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. However, while financial technology (FinTech) startups have created challenges for their legacy competitors, traditional banks and credit unions have been much more resilient than their equivalents in retail.
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