PYMNTS

JUNE 13, 2017

Diebold Nixdorf , the connected commerce technology company and Samsung SDS America announced they are teaming up to show how integrating advanced mobile technology — such as facial recognition — and the self-service channel can result in enhanced security and an improved consumer experience.

Samsung 119

Samsung ATM Austin Security 119

PYMNTS

JANUARY 11, 2021

In today’s top digital-first banking news, British challenger bank Revolut is seeking a U.K. financial services license, while Capital One has agreed to join Fiserv’s surcharge-free MoneyPass ATM network. Plus, the Reserve Bank of New Zealand revealed on Sunday (Jan. 10) that it had been hacked.

ATM 145

ATM Capital Digital Banking National 145

PYMNTS

MAY 28, 2020

Hispanic immigrants access digital banking services, according to a press release. Hispanic immigrants have access to actual banking services, the release states, citing an FDIC survey. Welcome Technologies is using Green Dot’s Banking-as-a-Service technology to create and optimize the features.

Mobile 248

Mobile US FDIC Survey 248

PYMNTS

AUGUST 22, 2019

Banks are not just competing for customer engagement and retention — they are also vying for funding and resources as they overhaul their infrastructure and banking tools. The latest Digital Banking Tracker examines how legacy institutions stay competitive with challenger banks. Competition Can Lead to Innovation.

Digital Banking 166

Digital Banking Mobile Study Data 166

ATM Marketplace

FEBRUARY 8, 2019

Consumers have no doubt adopted payment apps and digital banking to manage their finances, but ATMs remain a common platform for transactions. They also remain a popular target for crime, increasingly in the form of logical attacks. But there is a simple solution to this problem.

ATM 89

ATM Security Digital Banking Management 89

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JULY 31, 2019

In an effort to make Singapore’s three million monthly cash withdrawals more digital, OCBC Bank has rolled out QR codes that customers can use at any of its 655 ATMs, the company said in a press release on Wednesday (July 31). Additionally, a physical ATM card can be skimmed while a mobile device cannot, the company said. “As

ATM 108

ATM Mobile blockchain Fraud 108

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

MARCH 16, 2016

Traditional banks seem to realize that their vibrancy, let alone their survival, hinges on embracing technology, to do what they already do — but better, faster and more securely – while also adding new features and offerings that will allow their customers a next-generation, all-in-one bank experience.

Digital Banking 100

Digital Banking Innovation Mobile Security 100

NCR

OCTOBER 13, 2017

As easy as it might be to perceive a big divide between the modern-day mobile space and more traditional, physical banking via the branch and ATM , it’s becoming increasingly clear that these channels can function in harmony and complement one another. Bringing the ATM and mobile together.

ATM 96

ATM Innovation Mobile America 96

PYMNTS

MARCH 9, 2020

According to the Cambridge English Dictionary , a bank is an institution in which people and businesses can securely store and access their money and borrow it as needed. The need for physical branches tops providing ATM services by a factor of almost four. Ask the Simple Question, Get the Right Insight.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

DECEMBER 31, 2020

[This year] really showed that banks can do these things and still be successful while conducting business primarily via digital.”. That’s happening as ATMs become ITMs to take on their renewed role in branch banking. “A Banking At The Speed Of Life’. Interactive Tellers (ITMs) accommodate this and more.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. O’Donnell noted that the CU is shifting toward self-service for two reasons. “If

Nevada 131

Nevada Innovation Security ATM 131

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

PYMNTS

JULY 23, 2020

50%: Decline in automated teller machine (ATM) use since the beginning of the COVID-19 pandemic. 40%: Share of ATMs that run on Windows XP, which no longer receives security upgrades from Microsoft. All this, Today in Data. 72%: Increase in FinTech app usage in Q1 2020.

Technology 166

Technology Retail ATM Data 166

PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb.

Oregon 232

Oregon Pennsylvania Operations Innovation 232

PYMNTS

JULY 3, 2019

Digital challenger banking startup Airfox has announced a partnership with Mastercard Brazil to expand the availability of low-cost banking solutions, according to a release by the company. Airfox’s push toward inclusion is apparent in its Brazilian banking service called banQi, which is free.

Digital Banking 100

Digital Banking ATM America Security 100

PYMNTS

JUNE 28, 2018

But the recent thefts, along with other attempted and completed cyberattacks, demonstrate why payments officials in the region are expressing fresh concern about financial security there. The lack of security cooperation between bankers and regulators also comes up for blame. Fraud is a Top Worry. But that may now change, he said.

America 102

America Security Miami Conference 102

PYMNTS

FEBRUARY 15, 2019

There is something of a strange dichotomy when one looks at the types of things bank brands are developing, particularly around mobile and digital banking services, and the kinds of things consumers say they want. An ATM that is working well will provide the appropriate amount of money after the correct PIN is entered.

ATM 155

ATM Mobile Digital Banking Online 155

PYMNTS

NOVEMBER 12, 2020

Payments processor Galileo will be powering Dave Banking , a banking startup that services people without long credit histories, the company announced in a press release Thursday (Nov. Dave’s digital bank account and debit card have no minimum balance requirement, no overdraft fees and access to 32,000 MoneyPass ATMs, fee-free.

Utah 143

Utah ATM America Digital Banking 143

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. They don’t necessarily have a [deep] security background. They might want to innovate, but take shortcuts on security.”

Mobile 184

Mobile UX Security Fintech 184

Gonzobanker

DECEMBER 8, 2021

Digital Security. This continued to be a hot area with several deals including: TransUnion’ s acquisition of identity analytics provider Neustar Mastercard acquired digital identity provider Ekata Canapi Ventures invested in security/behavior analytics firm Neuro-ID The aforementioned DefenseStorm funding round.

Fintech 213

Fintech Los Angeles Lending Analytics 213

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

FEBRUARY 13, 2020

In a sense, though, the clock may be ticking, because consumers expect that same level of personalization at every point of financial services and banking, regardless of the channel. Looking At Open Banking. Offering a continuum of digital banking services, of course, brings to mind the advent of Open Banking.

Millennials 231

Millennials Digital Banking Mobile Course 231

PYMNTS

JULY 31, 2020

The ability to use ATMs from any other FI without restrictions is also a draw for 34.8 Some digital technology providers have differing views of challenger banks’ threats, however. CUs’ mobile apps and online banking platforms can connect members with CU representatives for personal, one-on-one experiences, for example.

ATM 156

ATM Digital Banking Online Mobile 156

PYMNTS

JANUARY 30, 2020

Digital banking efforts took center stage at Goldman’s Investor Day on Wednesday (Jan. Eric Lane, global co-head of the Consumer and Investment Management Division, said the company will debut a digital wealth management offering in 2020 and digital checking accounts in 2021. FICO’s Take on Debit Security.

social media 141

social media Payments ATM Fraud 141

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Report 154

PYMNTS

NOVEMBER 25, 2019

The feature, the release said, will allow for Discover cardmembers to “enjoy the convenience and security of checking out with PayPal while shopping at millions of merchants online.”. We are continually listening to what our customers say and are excited to offer Zelle to improve their banking experience.”.

Payments 151

Payments Cards ATM Online 151

PYMNTS

MARCH 1, 2020

This strategic partnership will facilitate workers in this segment with a bank account and empowering them [with] digital banking [solutions] as well as financial security. NPCI will assist workers with using the local payment network Rupay, which operates with ATMs, point of sales (POS) devices and eCommerce sites.

Fintech 130

Fintech ATM National Maine 130

PYMNTS

JUNE 25, 2019

Customers can use the card to pay online or in stores using a mobile wallet, shop online with all the card details already in the app and get cash as well as make deposits at BofA ATMs. Our goal is to bring never-before-possible convenience to clients,” said David Tyrie, head of advanced solutions and digital banking at Bank of America.

Cards 132

Cards America Mobile ATM 132

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too.

Fraud 205

Fraud Exercises Examples New York 205

PYMNTS

APRIL 4, 2019

But on the whole, she noted, banks can greatly help their efforts in building and leveraging that trust simply by making more of what they do transparent to their customers when it comes to security. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

JULY 28, 2020

The cloud should be an essential component of technology-oriented FIs’ strategies, as cloud platforms can allow banks to rapidly roll out innovations and personalized features that bring users the speed and service they expect from all digital technologies, Morris noted. Security, Speed And The Cloud .

Technology 140

Technology Innovation ATM Security 140

PYMNTS

MAY 10, 2019

It is hard to argue, after five decades in existence, that the ATM hasn’t been an overwhelming success as financial products go — in fact, it has changed the face of how consumers interact with banks. These extra steps exist for good reasons, Engel said, but the current methods leave much to be desired. “Can

ATM 148

ATM Software Operations System 148

PYMNTS

JANUARY 19, 2021

PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts. That number is even higher for those individuals who earn higher wages – and taken together, higher earners and younger demographics are the sweet spot of banks’ customer bases. noted Boyer.

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Data Fraud Los Angeles Compliance 227