Austin Customer Experience Operations 
PYMNTS
SEPTEMBER 2, 2020
Passport has collaborated with Google to offer mobile parking payments in Austin, Texas through Google Maps. We’re excited to work with Passport to help drivers in Austin pay for parking more quickly and conveniently right from Google Maps,” Google Maps Product Manager Vishal Dutta said in the announcement.
Perficient
AUGUST 5, 2020
With our team’s help, the client has been able to transition a significant portion of their userbase to a named user system and allowed us the opportunity to help develop the tools that their clients will use to manage these users.” — Austin Spinazze, Associate Technical Consultant. “I The culture at the LDC is frankly amazing.
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PYMNTS
JUNE 6, 2017
As a result, it’s important that merchants refocus their efforts on enhancing the customer experience to achieve retention and maintain loyalty. Upon surveying more than 100 retail operations leaders across 250 store locations, the study revealed barriers blocking growth and the key performance indicators being used for measurement.
PYMNTS
FEBRUARY 7, 2020
Austin residents officially went online with Amazon Fresh this week, meaning Amazon Prime members can get free two-hour grocery delivery on orders of $35 or more and one-hour delivery for $4.99. Big News of the Week: The Central Operations Restructuring. New Chief Operating Officer Dacona Smith will oversee store operations.
PYMNTS
FEBRUARY 20, 2019
Through intelligent automation, our platform provides operational efficiency, improved customer experience, and faster payments, representing a $21 billion opportunity for lenders and borrowers.”. The funding will also go to support its effort to expand its software engineering and sales teams located in Austin, Texas. “We
PYMNTS
JUNE 19, 2018
“eCommerce platforms and marketplaces are leveling the retail playing field by connecting buyers who have specific needs with groups of sellers that can meet them,” said Bill Ready, chief operating officer at PayPal. Hyperwallet has offices in Austin, London, San Francisco, Sydney and Vancouver.
PYMNTS
MAY 1, 2017
Founded in 2012, the Phoenix-based company sells cars through its website and operates automated towers that store cars in U.S. cities, such as Austin and Dallas in Texas and Nashville, Tennessee. We grew revenue 187 percent last year; that’s because of the focus on the customer experience.
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