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Banks Must Disrupt Themselves, Not Consumers, Citi Fintech CEO Says

Bank Innovation

AUSTIN — Better customer service comes from disruption within, not from trying to change consumer behavior, according to Yolande Piazza, CEO of Citi Fintech. “I I think in fintech we talk a lot about disruption, but let’s be honest—if someone came up to you and said, ‘I want to disrupt your life,’—I don’t think that’s what […].

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Q2’s Acquisition of Gro Came Through an Investor Introduction

Bank Innovation

The digital banking software provider Q2 Holdings announced yesterday it had acquired Atlanta-based digital sales platform Gro Solutions. This acquisition, the second of the year for Austin, Texas-based Q2, came about through a shared investor, Gro CEO David Eads told Bank Innovation.

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4 winners and losers from the American Banker Digital Banking 2018 Conference

Gonzobanker

Attendance at American Banker’s Digital Banking conference has grown significantly since I was here in 2016, reflecting the obvious interest levels in digital, yet the vibe remained largely the same as two years ago…. See you can align your business and digital strategy. And yes, you can humanize digital banking.

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The Impact of Fintech on Digital Banking

Javelin Strategy & Research

Next week I will be attending Digital Banking in Austin together with Mark Schwanhausser and Emmett Higdon. It’s been a busy spring season, no shortage of work to do and conferences to attend. June typically spells a wind down in conferences though there are still a couple this month that I am looking forward to attending.

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Diebold and Samsung To Show Off ATM Withdrawals Via Facial Recognition

PYMNTS

In a press release the companies said they will jointly demonstrate the mobile-based biometric authentication approach at this year’s Digital Banking conference in Austin, Texas from June 12 to 14. “As

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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

Consumers largely understand (and are okay with) how that data is used to serve up recommendations for flights from Chicago to Austin or home remodelers in Baltimore. But will consumers trust Google to keep their bank account information private and secure, and within the circle of trust between them and their banks?

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Location Detection: Building The Bank Business Case For Better Geolocation Data

PYMNTS

Many individuals just assume the services are part of digital banking , but that’s not the case. Making the point that the bank won't track users every time they take their cards and tap and spend can go a long way toward easing concerns over geolocation. The Disconnect.

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