American Banker

DECEMBER 31, 2020

During 2020, our society has been faced with an economic crisis, health crisis, social justice crisis and environmental crisis. The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements.

Banking 2020 43

Banking 2020 Digital Banking Technology Banking Trends 43

American Banker

OCTOBER 16, 2020

Jane Fraser, President of Citigroup and CEO of Global Consumer Bank, shares her thoughts on becoming the firm’s next CEO, expresses her gratitude for the outpouring of support she’s received, and pays homage to all the women who have paved the path before her.

Banking 2020 39

Banking 2020 39

Gonzobanker

FEBRUARY 19, 2020

Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. In What’s Going On In Banking 2020: Outlook for a New Decade , 65% of banks and 76% of credit unions say these partnerships will be an important part of their business strategies this year.

Strategy 103

Strategy Fintech Study Customer Experience 103

American Banker

OCTOBER 16, 2020

The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?

Banking 2020 28

Banking 2020 Trends Retail Digital Banking 28

ABA Community Banking

MARCH 6, 2020

A majority of bank CEOS—68%—are confident about their bank’s prospects for revenue growth in 2020, according to the Community Bank 2020 Priorities Survey released by ABA today. The post Bank CEOs to Focus on Digitization, Talent Development in 2020 appeared first on ABA Banking Journal.

Community Bank 40

Community Bank Banking 2020 Survey Community 40

Gonzobanker

MARCH 26, 2020

According to the Cornerstone Performance Report for Banks , the median bank’s active mobile banking users as a percentage of checking accounts was 36% in 2019, digital origination of consumer loans stood at 12% of volume, and deposit accounts originated online were an anemic 2%.

Mobile 148

Mobile Digital Banking Strategy Examples 148

PYMNTS

MAY 16, 2016

SMEs want banks to offer bitcoin services , suggesting the cryptocurrency may not be such a failure after all. According to new research from Accenture, which published the results in its “SME Banking 2020: Changing the Conversation” report, small and medium-sized businesses are eager for more value-added services offered by their FIs.

Fintech 108

Fintech Lending Fraud Cards 108

Payments Source

SEPTEMBER 22, 2020

The bank worked with TravelBank, a fintech, to offer virtual cards and an app that automatically generates expense reports.

Report 151

Report Cards Management Fintech 151

Payments Source

DECEMBER 14, 2020

The mobile banking and paperless habits bank customers picked up during the pandemic are here to stay, and financial institutions are working to strengthen their digital offerings, speakers at an American Banker conference said.

Conference 149

Conference Mobile Banking 2020 America 149

Payments Source

AUGUST 19, 2020

American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.

Online 145

Online Banking 2020 Digital Banking Lending 145

Banking 2020

DECEMBER 17, 2014

As readers, you indicated your interest in this year’s top trends on the site including financial regulations on marijuana , banking profitability , online-only banks and the mobile banking revolution.

Digital Banking 111

Digital Banking Trends US Regulation 111

Payments Source

JUNE 29, 2020

Thanks to their close relationship with the card networks, banks stand to benefit most from deals like Mastercard’s agreement to buy Finicity and Visa’s pending purchase of Plaid. The prospects for fintechs and consumers are dicier.

Data 123

Data Fintech Cards Banking 2020 123

Banking 2020

NOVEMBER 12, 2014

” Recently we chatted with Chris Barnett, EVP of Global Sales & Marketing, EyeVerify , to learn a bit more about their new biometric for banking. After first hearing about EyeVerify at Finovate Spring earlier this year, where the company won best of show, we were intrigued.

System 101

System Security Groups Mobile 101

Banking 2020

OCTOBER 8, 2014

*Disclosure: Banking.com is powered by Digital Insight. The Digital Age is here, and with it is an ongoing change in consumer behavior. As consumer preferences are changing as quickly as technology, it’s a challenge for financial institutions to keep up. Outdated business models and limited resources could spell missed revenue potential.

Strategy 97

Strategy Resources Tools Innovation 97

Banking 2020

SEPTEMBER 25, 2014

For our latest FI Highlight, we spoke with Ken Bloomfield, Vice President Digital Sales and Service at Harborstone Credit Union. Ken discussed how Harborstone Credit Union’s new loan service is helping create loyalty among customers and improving bottom-line results. In a few sentences, can you tell us about Harborstone Credit Union? .

Washington 97

Washington US Lending Tools 97

Payments Source

JULY 20, 2020

Business models and adaptability will determine the success — or failure — of financial technology companies as they deal with fallout from the coronavirus outbreak.

Fintech 106

Fintech Financial Technology Technology Company 106

Banking 2020

OCTOBER 30, 2014

For our most recent FI Highlight, we spoke with Dianne Larsen, senior vice president, director of marketing, Banner Bank. Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”.

Community Bank 95

Community Bank Branding Marketing Mobile 95

American Banker

JUNE 26, 2020

Citizens Bank and Citigroup are among the financial institutions plugging away at a service that has gained little traction among customers.

Banking 2020 101

Banking 2020 Digital Banking Management 101

American Banker

AUGUST 4, 2020

KeyBank, Regions and others are using self-service portals, robotic processing automation and virtual assistants to digitize the collections process and make it more humane in anticipation of rising delinquencies.

Tools 101

Tools Regional Banking 2020 Digital Banking 101

Banking 2020

NOVEMBER 13, 2014

Earlier this year, Farmers Exchange Bank , a 57-year-old community bank with four branches across Alabama, went live with its new SaaS platform, Temenos Insight. Blair Osmer, Farmers Exchange Bank.

Analytics 91

Analytics Alabama Data Meeting 91

American Banker

OCTOBER 26, 2020

But one venture capitalist says it's "a call to action" for traditional banks to match fintechs' all-digital, customer-friendly services. Speculation is part of the reason for the growing differential in market capitalization between legacy financial institutions and upstarts.

Fintech 101

Fintech Capital Marketing Banking 2020 101

Banking 2020

SEPTEMBER 18, 2014

Client services are an integral part of any business. As a financial institution, guiding your clients through personal finance, money management, and budgeting goals can help you stand out.

How To 90

How To New York City Idaho Study 90

American Banker

JULY 6, 2020

Jane Gladstone, new president of Promontory Interfinancial Network, says the recession will accelerate the shakeout among the nonbank disruptors and that small banks have an opportunity to forge new bonds with the survivors.

Fintech 100

Fintech Banking 2020 Community Bank Digital Banking 100

American Banker

OCTOBER 12, 2020

Liu, who is head of North America for Citi Private Bank, explains the changes she’s made to help her group attract and serve millennials, Gen Z, Asian Americans and families. The unit as of September had 20% more clients than a year earlier.

Millennials 100

Millennials America Groups Banking 2020 100

Banking 2020

DECEMBER 15, 2014

Here’s a perfect a snapshot of how crazy technology adoption can be. In early December, there was a flood of coverage of wearable technology, mostly focused on how 2015 will be the breakout year. And at just about the same time, we got ‘Adorned: The Shape of Things to Come,’ an exhibit focused on “wearable tech’s past, present and future.”

Technology 89

Technology Apple social media Mobile 89

Banking 2020

DECEMBER 22, 2014

Back in the ’50s and ’60s, when advertising professionals and their agencies got heavily involved in Presidential campaigns, traditionalists saw it as the coming of the apocalypse. Sell the future leader of the free world the way you would sell a bar of soap?

Retail 88

Retail Guidelines Mobile Big Data 88

American Banker

JUNE 22, 2020

In a new twist on an old scam, cybercriminals have tried to get thousands of people to surrender their Wells bank account information by sending authentic-looking emails containing malicious links that lead to a fake website bearing the company's name.

Company 98

Company Cyber Security Banking 2020 Digital Banking 98

American Banker

NOVEMBER 15, 2020

Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.

Omaha 98

Omaha Branding National social media 98

American Banker

OCTOBER 13, 2020

Mobile and online banking technologies that the Toronto bank previously rolled out, including a virtual assistant developed by Kasisto and money management tools made by Moven, have become much more popular since the arrival of COVID-19.

Fintech 97

Fintech Tools Mobile Online 97

Banking 2020

OCTOBER 28, 2014

That’s why the annual study tracking Google search trends in the banking industry, as seen in the Financial Brand , typically makes for interesting reading. Google isn’t just a verb—it’s become a fundamental part of the daily experience by serving as an entry point into where we go and what we do, everywhere and all time.

Google 86

Google ATM Trends Study 86

American Banker

DECEMBER 14, 2020

The mobile banking and paperless habits bank customers picked up during the pandemic are here to stay, and financial institutions are working to strengthen their digital offerings, speakers at an American Banker conference said.

Conference 94

Conference Mobile Banking 2020 America 94

American Banker

AUGUST 18, 2020

American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.

Online 94

Online Banking 2020 Digital Banking Lending 94

American Banker

JUNE 23, 2020

Challengers like Joust, Lili and NorthOne that offer banking services to freelancers and small-business owners are getting record levels of new customers as the traditional workforce thins.

Banking 2020 81

Banking 2020 Digital Banking Fintech 81

American Banker

JULY 29, 2020

The pioneering online lender had long struggled to live up to the hype that drove its early growth, even before the pandemic pushed it to the brink.

Online 80

Online Banking 2020 Digital Banking Capital 80

American Banker

OCTOBER 30, 2020

The digital bank is on a larger mission to attract younger customers. It's inserting itself into the popular video game in the hope that game players will learn about its products and have fun at the same time.

Video 93

Video Digital Banking Banking 2020 93

Payments Source

JUNE 17, 2020

Remitly and TransferWise are benefiting from consumers' shift to digital payments and a turn toward banking services as global remittance volumes drop.

Payments 93

Payments Banking 2020 Digital Banking 93

Banking 2020

DECEMBER 16, 2014

Even though the shine may have worn off, Apple Pay buzz still has a little “zz” left in it. While bankers are a little less mystified by the service, brave FIs are adopting and moving forward to become one of the first to market. Wanting to learn more, we spoke with one of the early adopters, America First Credit Union.

Apple 84

Apple America Training Cards 84