BankInovation

AUGUST 7, 2020

At the start of the year, Bank Innovation predicted, “if 2019 was the year of the challenger bank, 2020 will be the year payments companies move closer to bank territory.” But as 2020 would have it, not much is what it seemed at the beginning of the year, with the coronavirus pandemic disrupting the fintech […].

Innovation 98

Innovation Fintech Banking 2020 Payments 98

American Banker

OCTOBER 16, 2020

Jane Fraser, President of Citigroup and CEO of Global Consumer Bank, shares her thoughts on becoming the firm’s next CEO, expresses her gratitude for the outpouring of support she’s received, and pays homage to all the women who have paved the path before her.

Banking 2020 39

Banking 2020 39

American Banker

OCTOBER 16, 2020

The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?

Banking 2020 28

Banking 2020 Trends Retail Digital Banking 28

ABA Community Banking

MARCH 6, 2020

A majority of bank CEOS—68%—are confident about their bank’s prospects for revenue growth in 2020, according to the Community Bank 2020 Priorities Survey released by ABA today. The post Bank CEOs to Focus on Digitization, Talent Development in 2020 appeared first on ABA Banking Journal.

Community Bank 52

Community Bank Banking 2020 Survey Community 52

Gonzobanker

FEBRUARY 19, 2020

Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. In What’s Going On In Banking 2020: Outlook for a New Decade , 65% of banks and 76% of credit unions say these partnerships will be an important part of their business strategies this year.

Strategy 102

Strategy Fintech Study Customer Experience 102

The Financial Brand

JANUARY 31, 2016

Financial institutions must radically innovate and transform themselves to ensure success in the next decade. Are you prepared?

Banking 2020 12

Banking 2020 Retail Innovation Report 12

Gonzobanker

MARCH 26, 2020

According to the Cornerstone Performance Report for Banks , the median bank’s active mobile banking users as a percentage of checking accounts was 36% in 2019, digital origination of consumer loans stood at 12% of volume, and deposit accounts originated online were an anemic 2%.

Mobile 147

Mobile Digital Banking Strategy Examples 147

PYMNTS

MAY 16, 2016

SMEs want banks to offer bitcoin services , suggesting the cryptocurrency may not be such a failure after all. According to new research from Accenture, which published the results in its “SME Banking 2020: Changing the Conversation” report, small and medium-sized businesses are eager for more value-added services offered by their FIs.

Fintech 108

Fintech Lending Fraud Cards 108

Payments Source

DECEMBER 14, 2020

The mobile banking and paperless habits bank customers picked up during the pandemic are here to stay, and financial institutions are working to strengthen their digital offerings, speakers at an American Banker conference said.

Conference 149

Conference Mobile Banking 2020 America 149

Payments Source

SEPTEMBER 22, 2020

The bank worked with TravelBank, a fintech, to offer virtual cards and an app that automatically generates expense reports.

Report 151

Report Cards Management Fintech 151

Payments Source

AUGUST 19, 2020

American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.

Online 145

Online Banking 2020 Digital Banking Lending 145

Payments Source

JUNE 29, 2020

Thanks to their close relationship with the card networks, banks stand to benefit most from deals like Mastercard’s agreement to buy Finicity and Visa’s pending purchase of Plaid. The prospects for fintechs and consumers are dicier.

Data 123

Data Fintech Cards Banking 2020 123

Payments Source

JULY 20, 2020

Business models and adaptability will determine the success — or failure — of financial technology companies as they deal with fallout from the coronavirus outbreak.

Fintech 106

Fintech Financial Technology Technology Company 106

American Banker

JUNE 23, 2020

Challengers like Joust, Lili and NorthOne that offer banking services to freelancers and small-business owners are getting record levels of new customers as the traditional workforce thins.

Banking 2020 81

Banking 2020 Digital Banking Fintech 81

Payments Source

JUNE 17, 2020

Remitly and TransferWise are benefiting from consumers' shift to digital payments and a turn toward banking services as global remittance volumes drop.

Payments 93

Payments Banking 2020 Digital Banking 93

American Banker

OCTOBER 12, 2020

Liu, who is head of North America for Citi Private Bank, explains the changes she’s made to help her group attract and serve millennials, Gen Z, Asian Americans and families. The unit as of September had 20% more clients than a year earlier.

Millennials 100

Millennials America Groups Banking 2020 100

American Banker

NOVEMBER 15, 2020

Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.

Omaha 98

Omaha Branding National social media 98

American Banker

AUGUST 4, 2020

KeyBank, Regions and others are using self-service portals, robotic processing automation and virtual assistants to digitize the collections process and make it more humane in anticipation of rising delinquencies.

Tools 101

Tools Regional Banking 2020 Digital Banking 101

American Banker

OCTOBER 13, 2020

Mobile and online banking technologies that the Toronto bank previously rolled out, including a virtual assistant developed by Kasisto and money management tools made by Moven, have become much more popular since the arrival of COVID-19.

Fintech 97

Fintech Tools Mobile Online 97

American Banker

OCTOBER 30, 2020

The digital bank is on a larger mission to attract younger customers. It's inserting itself into the popular video game in the hope that game players will learn about its products and have fun at the same time.

Video 93

Video Digital Banking Banking 2020 93

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead.

Retail 28

Retail Regional Innovation Survey 28

Tech and Finance

APRIL 29, 2016

PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead.

Retail 28

Retail Regional Innovation Survey 28

American Banker

JUNE 22, 2020

In a new twist on an old scam, cybercriminals have tried to get thousands of people to surrender their Wells bank account information by sending authentic-looking emails containing malicious links that lead to a fake website bearing the company's name.

Company 98

Company Cyber Security Banking 2020 Digital Banking 98

American Banker

OCTOBER 26, 2020

But one venture capitalist says it's "a call to action" for traditional banks to match fintechs' all-digital, customer-friendly services. Speculation is part of the reason for the growing differential in market capitalization between legacy financial institutions and upstarts.

Fintech 101

Fintech Capital Marketing Banking 2020 101

American Banker

OCTOBER 15, 2020

Bank of America is applying a familiar arsenal — including APIs and its popular virtual assistant, Erica — to online business banking, cross-border payments and cash management in an effort to modernize those services.

America 92

America Online Management Payments 92

American Banker

JULY 29, 2020

The pioneering online lender had long struggled to live up to the hype that drove its early growth, even before the pandemic pushed it to the brink.

Online 80

Online Banking 2020 Digital Banking Capital 80

American Banker

NOVEMBER 23, 2020

The megabank and community bank recently announced they're offering accounts through the payment app. Both gave similar reasons: They need big tech to help them attract new customers.

Seattle 87

Seattle Google Community Bank Community 87

American Banker

NOVEMBER 10, 2020

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

Video 91

Video Meeting Banking 2020 Digital Banking 91

American Banker

JULY 6, 2020

Jane Gladstone, new president of Promontory Interfinancial Network, says the recession will accelerate the shakeout among the nonbank disruptors and that small banks have an opportunity to forge new bonds with the survivors.

Fintech 100

Fintech Banking 2020 Community Bank Digital Banking 100

American Banker

JUNE 26, 2020

Citizens Bank and Citigroup are among the financial institutions plugging away at a service that has gained little traction among customers.

Banking 2020 101

Banking 2020 Digital Banking Management 101

Payments Source

SEPTEMBER 22, 2020

City National Bank CEO Kelly Coffey talks about what she’s doing to create a more transparent and supportive workplace, as well as the challenges of expanding during a pandemic.

How To 75

How To Management National Banking 2020 75

American Banker

OCTOBER 29, 2020

The company is best known for its reciprocal deposit program, but it’s finding new ways to serve banks without competing for their customers.

Company 92

Company Banking 2020 Community Bank Digital Banking 92

American Banker

OCTOBER 5, 2020

In July, the OCC issued a letter clarifying that federally chartered banks can store cryptocurrency assets for their clients. A recent global survey finds that many are wary of the risks.

cryptocurrency 85

cryptocurrency Survey Banking 2020 Bitcoin 85

Payments Source

OCTOBER 22, 2020

The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.

Cards 72

Cards Company Banking 2020 Digital Banking 72

American Banker

JUNE 24, 2020

Upstart, which specializes in the use of alternative data and AI in credit decisions, will make car loans directly and sell its technology to banks and other lenders.

Online 88

Online Data Technology Banking 2020 88

American Banker

SEPTEMBER 11, 2020

Bank and Regions revamped their apps with accessibility in mind; JPMorgan Chase built a branch for customers who are deaf. Such efforts can help banks appeal to more customers in existing markets.

Regional 88

Regional Marketing Banking 2020 Digital Banking 88

American Banker

OCTOBER 27, 2020

The global bank has rolled out cash-flow forecasting tools as financial institutions race to meet urgent demands from commercial customers trying to navigate uncertain times.

Digital Banking 87

Digital Banking Meeting Tools Banking 2020 87