Remove Banking 2020 Remove Banking Trends Remove Technology
article thumbnail

Digital Banking 2020: Digital transformation - The cultural imperative

Payments Source

The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements. Successfully leading a digital transformation requires much more than smart technology choices, culture is key.

article thumbnail

Digital Banking 2020: Digital transformation - The cultural imperative

American Banker

The pandemic has rapidly changed how banks engage with customers and employees; accelerating the shift from in-person interactions to digital engagements. Successfully leading a digital transformation requires much more than smart technology choices, culture is key.