American Banker

NOVEMBER 23, 2020

The megabank and community bank recently announced they're offering accounts through the payment app. Both gave similar reasons: They need big tech to help them attract new customers.

Seattle 87

Seattle Google Community Bank Community 87

American Banker

JULY 10, 2020

After tech firms assisted community bankers in processing applications in the Paycheck Protection Program, small-business lenders are continuing to engage with cloud providers and other outside companies to automate the loan forgiveness process.

Community 71

Community Fintech Company Banking 2020 71

American Banker

DECEMBER 8, 2020

Montecito Bank in California began streamlining originations after a natural disaster decimated its community in 2018. The move paid off when the COVID-19 crisis hit and the bank had to quickly step up efforts to help clients.

California 81

California Community Banking 2020 Digital Banking 81

American Banker

SEPTEMBER 3, 2020

Many community banks, like Peoples Community in Wisconsin, say they proceeded despite the technological challenges presented by social distancing because the crisis has exposed the shortcomings of their digital systems.

Wisconsin 41

Wisconsin Community Bank Community System 41

American Banker

MAY 31, 2020

How a twentysomething marketing entrepreneur helped transform a small community development financial institution into a digital leader.

Community 77

Community Marketing Banking 2020 Digital Banking 77

American Banker

JUNE 11, 2020

The maker of accounting and invoicing software is, with the help of a community bank, the latest fintech to cater to small-business owners.

Community Bank 85

Community Bank Software Community Fintech 85

American Banker

JULY 31, 2020

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

Community Bank 68

Community Bank Community Online Customer Experience 68

American Banker

NOVEMBER 18, 2020

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

Community Bank 48

Community Bank Community Company Banking 2020 48

Banking 2020

FEBRUARY 19, 2015

Whether you’re a national or local financial institution, it’s important to make sure you have initiatives in place that help you connect with members of your local community. Apollo Bank , a locally-owned bank in the Miami area, is doing just this. In a few sentences, can you tell us a bit more about Apollo Bank?

Miami 40

Miami Community Leadership Florida 40

Banking 2020

NOVEMBER 23, 2015

No matter how big or small your financial institution is, it’s important to connect with members of the local community. What is an example of an initiative that America First Credit Union has that aims to give back to the local community? . America First created the Community Assistance Program (CAP) in 1989.

America 40

America Utah Las Vegas Nevada 40

Banking 2020

MAY 21, 2015

Banks and credit unions alike often find themselves wondering how they can further connect with their local communities. In this FI Highlight, Christopher McGill, president and CEO of East River Bank in Philadelphia, discusses how his bank’s marketing initiatives are helping to drive community engagement.

Philadelphia 40

Philadelphia Community ATM Customer Experience 40

Banking 2020

JANUARY 5, 2015

At the end of 2014, Long Island-based NEFCU finished their “Pay It Forward,” community program. To hear more about this community program, we talked to Edward Paternostro President and Chief Executive Officer of NEFCU. Last year, NEFCU celebrated its 75 th year of serving the banking needs of the Long Island community.

Community 40

Community US Branding Cards 40

American Banker

MAY 31, 2020

How a twentysomething marketing entrepreneur helped transform a small community development financial institution into a digital leader.

Community 38

Community Marketing Banking 2020 Digital Banking 38

Banking 2020

JULY 1, 2015

From big banks to community credit unions, financial institutions of all sizes can learn lessons from community engagement programs that are being implemented across the country. A great example of this is connecting with the local community through local grants and marketing giveaways. Any of the same?

South Carolina 40

South Carolina North Carolina Community Virginia 40

Banking 2020

OCTOBER 16, 2014

Jill discussed VWCU’s ongoing partnership with University of Arizona’s football organization and how their recent online video campaign has increased engagement with the local community. This campaign has increased our engagement with the local community. In a few sentences, can you tell us about Vantage West Credit Union?

Arizona 68

Arizona social media Tucson Video 68

Banking 2020

JANUARY 22, 2016

Ventura County Credit Union (VCCU) is the oldest and largest community credit union headquartered in Ventura County, California. What is a recent initiative that Ventura County Credit Union launched to connect with the local community? VCCU has almost 70,000 members and over $700 million in assets.

Community 40

Community Fraud California US 40

Banking 2020

JULY 15, 2015

In an industry where so many financial institutions are trying to provide the same services in order to stay competitive, it is important that they also stand out in their communities. Have you found that police officers and their families have needs that differ from the general community? If so, what are some examples?

National 40

National Chicago Community Illinois 40

Banking 2020

SEPTEMBER 7, 2015

There was plenty of complexity, but at its heart the law set up a local board to review segments of the banking industry every two years, specifically to evaluate how financial services institutions with more than $6 billion in city deposits are doing their part to help less fortunate communities. That law just got shot down.

New York City 40

New York City New York Community Industry 40

Banking 2020

JULY 24, 2015

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Community banks must examine what cultural, operational and marketing shifts will happen when they adopt digital banking initiatives.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

Banking 2020

OCTOBER 30, 2014

For our most recent FI Highlight, we spoke with Dianne Larsen, senior vice president, director of marketing, Banner Bank. Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank.

Community Bank 95

Community Bank Branding Marketing Mobile 95

Banking 2020

FEBRUARY 27, 2015

An easy legislative fix that could save community banks: The former chairman of the Federal Deposit Insurance Corp. is calling for a legislative solution she argues could significantly diminish regulatory burden on community banks. What have you been reading?

Community Bank 40

Community Bank ATM Community Mobile 40

Banking 2020

FEBRUARY 12, 2015

Fortunately, this is compatible with the general direction banking is taking, that of the branch-as-community-lounge concept. Some larger banks are already taking the initiative to great fanfare, including Umpqua and ING/Tangerine. Community banks are doing the same, with informal furniture, coffee bars and dialog towers.

Community 40

Community Retail Mobile Community Bank 40

PYMNTS

MAY 16, 2016

200 community banks have cut ties with Lending Club following the sudden departure of the alternative lender’s CEO and the subsequent hit to share prices, which reverberated across other alt-finance players. SMEs want banks to offer bitcoin services , suggesting the cryptocurrency may not be such a failure after all.

Fintech 108

Fintech Lending Fraud Cards 108

Banking 2020

OCTOBER 30, 2015

As a result, according to the Campaign for Community Banking Services, 1,500 communities have lost all banks in their town, and more than 800 have only one left. In the past we always considered banks to be banks and nothing else, but that notion is being overhauled. Chances are, we’ll soon find out.

Community 40

Community United States Survey Millennials 40

Banking 2020

JANUARY 29, 2016

Digital Transformation: Blending Design and Data in Banking: Suggestions and successful tips on how banks can propel a digital transformation strategy to engage customers. The Biggest Threat to Community Banks Is Thinking Small: L.T.

Mobile 40

Mobile Industry Technology Payments 40

Banking 2020

JULY 17, 2015

World emoji day: How emoji passwords will obliterate PINs and make bank accounts safer: While a recent report found that 64% of millennials regularly community using only emoji , that doesn’t mean everyone is ready to communicate with their banks using emoji. Would you use emoji to log in to your mobile banking app?

Millennials 40

Millennials Miami Mobile Community 40

Banking 2020

NOVEMBER 13, 2014

Earlier this year, Farmers Exchange Bank , a 57-year-old community bank with four branches across Alabama, went live with its new SaaS platform, Temenos Insight. Blair Osmer, Farmers Exchange Bank.

Analytics 91

Analytics Alabama Data Meeting 91

Banking 2020

MARCH 10, 2015

Kyle Enger, known for his thought leadership in the world of relationship banking on the West Coast said it best, “Traditional banks have to embrace digital lending in their hometowns to compete.”. Here are a few ways Kyle described how this concept might work: Marketing to the local community and actively becoming a part of it.

Community 40

Community Lending Capital Conference 40

Banking 2020

JANUARY 14, 2015

In fact, a recent survey found Americans are losing trust in banks while moving more and more to community credit unions. Have you seen increased revenues for the bank by removing fees? Spotlight community credit union fees members' Think your FI deserves special recognition? Submit your FI here.

Community 40

Community US Cards Survey 40

Banking 2020

SEPTEMBER 1, 2015

Nusenda Credit Union has been serving our community for over 75 years as their trusted financial services provider. We are based in Albuquerque, and our employees perform like a family working together with the cooperative philosophy of “people helping people,” which benefits our members and the communities we serve.

Albuquerque 40

Albuquerque Exercises Survey US 40

Banking 2020

FEBRUARY 1, 2016

Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us. Innovation requires understanding your client base and providing differentiated services that clients will find value in.

Innovation 40

Innovation Missouri Kansas City Kansas 40

Banking 2020

DECEMBER 11, 2015

She has over 15 years of analytics leadership experience within financial services working with such industry leaders as GE Capital, Wachovia Bank (Wells Fargo), SunTrust, Scotiabank, and a portfolio of over 1,200 community banks and credit unions. AT DI she leads the Analytics Team supporting multiple functions of the business.

Data 40

Data Analytics Analysis User Experience 40

Banking 2020

JANUARY 25, 2016

A product is often built with the latest and greatest software stack, but as time passes, the community for that stack tends to decay as bigger and better stacks make their way into the market. Maintaining an old codebase will, in the long run, be more costly than constantly modernizing it.

Tools 40

Tools Digital Banking Software Trends 40

Banking 2020

DECEMBER 3, 2015

“Western banks are pursuing digital transformation projects that are dependent on a vendor community that may or may not understand the direction of change,” the report stated.

Innovation 40

Innovation Payments Lending Financial Technology 40

Banking 2020

NOVEMBER 30, 2015

“As the pace of change accelerates, banks – while not necessarily required to lead the way in terms of innovation – must engage with the FinTech community in order to better understand future challenges and opportunities,” BNY Mellon stated.

Fintech 40

Fintech Innovation Industry Meeting 40

Banking 2020

NOVEMBER 19, 2015

The US government is taking this seriously and has commissioned an interagency working group, including the FBI and members of the intelligence community, to review the potential ways fingerprint data could be misused. However, this probability could change over time as technology evolves.”.

Security 40

Security Fraud Data Industry 40

American Banker

JULY 6, 2020

Jane Gladstone, new president of Promontory Interfinancial Network, says the recession will accelerate the shakeout among the nonbank disruptors and that small banks have an opportunity to forge new bonds with the survivors.

Fintech 100

Fintech Banking 2020 Community Bank Digital Banking 100