Banking 2020

JANUARY 16, 2015

adults saying they use a BlackBerry as their primary smartphone, it is hard for banks to justify investment in creating and maintaining apps for these devices. What really is “digital banking”?: Digital banking is widely used in the financial services industry, but experts struggle to define what it really means.

Digital Banking 40

Digital Banking Apple Mobile Survey 40

American Banker

DECEMBER 1, 2020

Like LendUp, a small-dollar lender, Ahead Financials is targeting consumers who are gainfully employed but have blemished credit histories.

Online 53

Online Banking 2020 Digital Banking 53

Gonzobanker

MARCH 26, 2020

Financial institutions that are not ready to fully serve customers digitally face an existential threat. By self-education, we’re not talking about an email reminding customers that the bank is accessible by phone or drive-thru and that digital banking is open. Who prints the card?

Mobile 147

Mobile Digital Banking Strategy Examples 147

American Banker

MAY 19, 2020

The Texas bank is leaning on solutions from Lightico and MANTL to quickly set up accounts and handle loans when customers can’t sign documents in person because of the coronavirus emergency.

Texas 90

Texas Tools Online Lending 90

Banking 2020

FEBRUARY 1, 2016

Without those personal relationships to foster loyalty, banks have to find a way to digitize that feeling of being known and understood — if they want to have any hope of maintaining customer satisfaction. At an absolute minimum, a mobile component has to augment — seamlessly — a bank’s website and in-branch offerings.

Customer Experience 40

Customer Experience Online Mobile Digital Banking 40

Banking 2020

FEBRUARY 17, 2015

Just as the onset of online banking capabilities upended traditional industry practices, the slew of mobile banking apps now on the market, and the heavy adoption of those technologies by ‘millennials’ in particular, was bound to make even online banking look old-fashioned. It almost seems inevitable.

Mobile 40

Mobile Online Millennials Course 40

American Banker

AUGUST 28, 2020

Bank of America and Clinton Savings Bank in Massachusetts are targeting consumers at a young age and hoping to keep them for life.

social media 64

social media Massachusetts America Online 64

Banking 2020

JANUARY 25, 2016

Increasingly, customers do their banking either online or via mobile app, so it’s up to banks to provide users with a digital experience that meets their needs. How customers interact with their banks through an online component can often mean the difference between staying with a bank or taking their money elsewhere.

Tools 40

Tools Digital Banking Software Trends 40

Payments Source

AUGUST 19, 2020

American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.

Online 145

Online Banking 2020 Digital Banking Lending 145

American Banker

DECEMBER 2, 2020

The tech firm spun off by Avant, which licenses its lending software to banks, has now raised $140 million this year.

Lending 51

Lending Online Software Banking 2020 51

Gonzobanker

FEBRUARY 19, 2020

Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. In What’s Going On In Banking 2020: Outlook for a New Decade , 65% of banks and 76% of credit unions say these partnerships will be an important part of their business strategies this year.

Strategy 102

Strategy Fintech Study Customer Experience 102

American Banker

OCTOBER 13, 2020

Mobile and online banking technologies that the Toronto bank previously rolled out, including a virtual assistant developed by Kasisto and money management tools made by Moven, have become much more popular since the arrival of COVID-19.

Fintech 97

Fintech Tools Mobile Online 97

American Banker

OCTOBER 15, 2020

Bank of America is applying a familiar arsenal — including APIs and its popular virtual assistant, Erica — to online business banking, cross-border payments and cash management in an effort to modernize those services.

America 92

America Online Management Payments 92

Banking 2020

MAY 12, 2015

I watched a lot of online videos on swimming and bicycling, read up on triathlons and sought out advice from people I know to be experienced in these physical endeavors. At this particular institution, members can make an appointment via mobile or online to see a branch representative. In short, I did my homework.

Innovation 40

Innovation Digital Banking Survey Exercises 40

American Banker

AUGUST 18, 2020

American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.

Online 94

Online Banking 2020 Digital Banking Lending 94

American Banker

JULY 29, 2020

The pioneering online lender had long struggled to live up to the hype that drove its early growth, even before the pandemic pushed it to the brink.

Online 80

Online Banking 2020 Digital Banking Capital 80

Banking 2020

DECEMBER 4, 2015

Britain just got a new digital bank and it’s raising tens of millions of pounds: Globally, neobanks (online-only banks) are gaining popularity. These digital banks target younger audiences and financial institutions should be watching what they do, and how consumers react to them, in order to readjust priorities.

Mobile 40

Mobile Payments Digital Banking Millennials 40

American Banker

JULY 22, 2020

The online lender has already branched out into facilitating payments and analyzing cash flow for small-business customers. Its new checking account is meant to round out those services.

Online 41

Online Payments Banking 2020 Digital Banking 41

American Banker

JULY 31, 2020

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

Community Bank 68

Community Bank Community Online Customer Experience 68

American Banker

NOVEMBER 18, 2020

A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.

Mobile 41

Mobile Survey Online Banking 2020 41

Banking 2020

AUGUST 23, 2015

Articles via Banking Exchange, The Financial Brand, BankNews. Going digital –really digital: Although mobile and online banking capabilities are often the first step in going digital, research suggests that this step isn’t nearly enough for a financial institution to be considered “digital savvy.”.

Mobile 40

Mobile Online Branding US 40

Banking 2020

DECEMBER 3, 2015

. “Western banks are pursuing digital transformation projects that are dependent on a vendor community that may or may not understand the direction of change,” the report stated. A transformed environment. At the turn of the millennium, just 1.8 Tech firms lead the way.

Innovation 40

Innovation Payments Lending Financial Technology 40

Banking 2020

JANUARY 26, 2016

Dutch banks are taking the lead, collaborating on a pilot digital ID scheme that will enable them to access other sites using their bank login credentials. From 2016 on, the scheme will mean consumers can utilize their online banking identity to access services at the Dutch tax authority.

social media 40

social media Online Data Security 40

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. Answer: None. Otherwise, the industry is in trouble.

Community 55

Community social media Community Bank Big Data 55

American Banker

NOVEMBER 10, 2020

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

Video 92

Video Meeting Banking 2020 Digital Banking 92

Javelin Strategy & Research

FEBRUARY 1, 2022

Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. The report me. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

Banking 2020

NOVEMBER 18, 2015

Instead of physically going to a bank, 69 percent of mobile media customers are accessing banking accounts and transferring funds from the convenience and flexibility of their phones. The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers.

Strategy 40

Strategy Mobile Digital Strategies Data 40

Banking 2020

FEBRUARY 9, 2016

Growing numbers of people are mobile-only customers who have either stopped using or significantly reduced their use of other banking touch points. In Crittercism’s 2015 Banking Survey , more than half of the 235 individuals surveyed reported banking online, while more than one third use mobile apps for their banking.

Mobile 40

Mobile Industry Millennials Survey 40

American Banker

SEPTEMBER 14, 2020

BofA, which has applied for or been granted thousands of patents, has been working recently on technologies that analyze spending patterns to give budgeting advice and use augmented reality to provide estate-planning services.

America 44

America Technology Banking 2020 Digital Banking 44

Banking 2020

MAY 27, 2015

Nearly 60 percent of smartphone owners have used their device to bank online, according to new data collected by the Pew Research Center.

Mobile 40

Mobile Security Software System 40

Payments Source

JULY 7, 2020

The days of meeting with mentors and pitching investors in person are at least temporarily over, but fintech incubators, accelerators and boot camps are finding creative ways to replicate these valuable experiences online.

Fintech 106

Fintech Meeting Online Banking 2020 106

American Banker

JULY 7, 2020

The days of meeting with mentors and pitching investors in person are at least temporarily over, but fintech incubators, accelerators and boot camps are finding creative ways to replicate these valuable experiences online.

Fintech 78

Fintech Meeting Online Banking 2020 78

American Banker

AUGUST 3, 2020

Five banks, including BBVA USA and BMO Harris Bank, and one credit union will begin offering Google-branded bank accounts in 2021.

Google 87

Google Branding Banking 2020 Digital Banking 87