Perficient

AUGUST 4, 2024

This blog post delves into the myriad benefits of Azure Integration Services and highlights high-impact examples that demonstrate its transformative potential for financial services organizations. API Management benefits your products & customers as much as it benefits your development teams.

Industry 467

Industry Compliance Examples Risk Management 467

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

Perficient

JANUARY 24, 2023

In the first blog in this series, Getting Started On Embedded Finance , we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey. In this blog, we will look at how a non-banking company can offer bank-like perks to its clients and workers.

Branding 472

Branding Cards Strategy US 472

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 153

Customer Experience Payments User Experience Innovation 153

Accenture

DECEMBER 21, 2021

But a new breed of app is on the rise, and it’s threatening to consolidate power and market share. appeared first on Accenture Banking Blog. Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. The “super-app” is becoming….

Apple 370

Apple Marketing Customer Experience Payments 370

Perficient

DECEMBER 3, 2020

My last blog dove into the customer data management challenges financial companies might encounter when starting the personalization journey. Today, I’ll address customer intelligence and the benefits it provides. It enables you to build deeper and more effective customer relationships.

Customer Experience 322

Customer Experience Data Analytics Analysis 322

Perficient

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. The Technology Behind Embedded Finance .

Customer Experience 294

Customer Experience Software Cards Data 294

Perficient

OCTOBER 12, 2020

This interactive competition recognizes outstanding digital excellence in Websites, Marketing, Video, Mobile Sites and Apps, Social, and Podcasts by the biggest agencies, smallest of firms, and any creators or designers who strive to be the best on the Web.

Video 506

Video Mobile How To Customer Experience 506

Accenture

DECEMBER 13, 2021

Now is the moment for bank marketers to evolve, meeting new expectations and finding meaningful ways to connect to their customers. According to The Great Marketing Declutter, nearly 70% of marketing executives say the past year has completely exhausted their teams. Everything has changed with the pandemic.

Meeting 320

Meeting Groups Marketing Customer Experience 320

Accenture

OCTOBER 19, 2020

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. We saw in the previous blogs that every bank can be mapped on our DMI-CRI matrix, with each falling into one of three segments: Disrupt for Growth Digitise for Efficiency and Agility Restructure to Survive In this blog,….

Marketing 285

Marketing Customer Experience Analytics Digital Banking 285

Perficient

MARCH 3, 2023

In our last blog, How Embedded Finance is Changing Purchasing & Borrowing Behaviors , we looked at embedded payments and loans and why companies would want to offer (increased sales, lower inventory, processing costs, data gathering) these bank-like services.

Meeting 275

Meeting Customer Experience Apple Innovation 275

Perficient

MAY 16, 2022

It’s hard to believe we are more than halfway through our blog series on commerce for the insurance industry. We’ve already spoken about the need for a strategic vision and in-depth understanding of your customer, but how ready is your organization to embrace a commerce mindset? Now we’re focusing on internal commitment.

Strategy 294

Strategy How To Industry Marketing 294

Perficient

MAY 28, 2020

My previous blog outlined the potential risks associated with 5G. In my final blog of this series, I go into detail on what financial services companies should be doing now, to prepare. 5G will allow you to offer customer service like never before. This blog was co-authored by Jonathan Crockett.

Mobile 340

Mobile Customer Experience Tools Data 340

Abrigo

MARCH 3, 2022

CFIs are poised to regain the small business lending market Community Financial Institutions can leverage technology to improve customer experience and regain the small business lending market. Today, CFIs are uniquely positioned to regain the market. Changing Lending Environment. Streamline With Software.

Lending 195

Lending Community Marketing Community Bank 195

Perficient

FEBRUARY 18, 2021

The following is the first in a series of blogs about how a center of excellence can help you unlock the potential of your people. This introduction allows them to become familiar with the user experience they will have in HR throughout their career. But what about the internal labor market?

Data 497

Data User Experience Tools Mobile 497

Accenture

MARCH 6, 2020

To respond effectively, they need to attain a similar degree of agility throughout their onboarding and customer lifecycle management (CLM) processes—enabling them to protect their revenue base, bring innovative products to market faster and deliver market-leading customer experiences.

Customer Experience 195

Customer Experience Innovation Management Marketing 195

Perficient

AUGUST 24, 2020

I introduced filling the gap in strategy in my last blog post and want to dive in deeper on one element. At Perficient we think of insights in three ways: Market: what’s happening in the marketplace? Interview your customers who are leaving for a competitors. How happy are your customers? Is it up to date?

Strategy 322

Strategy Analytics Customer Experience Exercises 322

Perficient

JULY 12, 2022

Your brand is the beacon of authenticity for a personal experience. What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. Elements of Delivering a Personalized Experience.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Insights on Business

JANUARY 25, 2019

It is that time of year when we do an annual review of the blogs our readers viewed the most on our Insights on Banking blog. Looking at the top five blog entries of 2018, we see that using technology to meet the ever-increasing scale and rate of regulatory change is top of mind for financial service organizations.

Marketing 79

Marketing blockchain Compliance Innovation 79

Accenture

DECEMBER 9, 2020

In this blog and the next, I’ll look at the shifts happening within trade and supply chain finance due to market forces and COVID-19, and outline how banks should respond. The post Global trade’s new normal and what it means for banks appeared first on Accenture Banking Blog.

Marketing 245

Marketing Customer Experience Banking Trends Trends 245

Perficient

JANUARY 18, 2021

Here’s Why digital marketing video series, Eric Enge reveals three tips that will help satisfy your website visitors and generate a successful search program for your business. ? ? ? ?. I’m the Principal of the Digital Marketing Solutions Business Unit at Perficient. Do you have a great user experience? Transcripts.

Video 398

Video Google Customer Experience User Experience 398

PYMNTS

JUNE 2, 2017

The tech giant confirmed in a recent blog post that it will build and launch an ad blocker for the Chrome browser. The company provides a link to a best practices guide for publishers in the blog post. The guidelines emphasize relevancy, immersion and fast loading times for optimized ad experiences.

Google 109

Google Guidelines Compliance Mobile 109

Perficient

DECEMBER 2, 2020

LEARN MORE: Explore the blog series Paul mentions in this episode. What distinguishes organizations that are capable of weathering massive disruption from those that are less resilient. Ways healthcare consumer expectations will continue to evolve in the next couple years. Listen to the podcast now.

System 348

System Management Technology Customer Experience 348

Perficient

JANUARY 26, 2021

Our expertise in all of the major marketing technologies allows us to facilitate complex integrations across applications to give customers a unified solution. Learn more about how we cultivate customer-centered business with Sitecore. See the rest of the Sitecore blogs here. Work With Truly the Best of the Best.

Training 322

Training Community Strategy Leadership 322

Accenture

DECEMBER 21, 2020

In this blog – the second in this two-part series – I’ll look at how banks should respond to the shifts happening within trade and supply chain finance due to market forces and COVID-19. In my previous blog, we discussed the upending of supply chains, and saw how the geopolitical landscape and economic fallout from….

Marketing 195

Marketing Customer Experience Risk Management Banking Trends 195

William Mills

APRIL 26, 2017

William Mills Agency will be live blogging at FinovateSpring 2017. William Mills III, Chief Executive Officer of William Mills Agency is live blogging today at FinovateSpring 2017. William Mills III, Chief Executive Officer of William Mills Agency is live blogging today at FinovateSpring 2017. 11:25 am Good Morning! Stay tuned!

social media 67

social media Customer Experience Marketing Strategies Strategy 67

Accenture

OCTOBER 21, 2021

The first mobile banking application hit the Canadian market over ten years ago. The post Canada, time to expect an innovative lifestyle banking app appeared first on Accenture Banking Blog. The post Canada, time to expect an innovative lifestyle banking app appeared first on Accenture Banking Blog.

Innovation 222

Innovation social media Apple Mobile 222

Insights on Business

FEBRUARY 3, 2019

The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact. Be compliant while cutting costs and improving customer experiences. –> Browse more Think 2019 financial services blogs.

Customer Experience 157

Customer Experience social media Case Study Video 157

Accenture

DECEMBER 13, 2022

This is the second part of our series on how banks can adapt to changing customer behaviors and expectations. We’re picking up from the last blog, which explored the “why” of this critical issue; this time we discuss the “how”. The post 3 ways banks can wow customers with new value appeared first on Accenture Banking Blog.

Customer Experience 244

Customer Experience Marketing 244

Accenture

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Read the full report. The results were surprising.

Marketing 150

Marketing Cyber Security Study Meeting 150

Accenture

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Read the full report. The results were surprising.

Marketing 150

Marketing Cyber Security Study Meeting 150

NCR

SEPTEMBER 13, 2017

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. Image credit: iStock/Jirsak.

Customer Experience 80

Customer Experience Data Branding social media 80

Perficient

MARCH 11, 2021

LEARN MORE: Explore the blog series Paul mentions in this episode. Ways healthcare consumer expectations will continue to evolve in the next couple years. Listen to the Podcast now: Perficient Audio · Revenue Resilience, with Paul Griffiths, General Manager of Digital Health Solutions at Perficient.

Management 309

Management System Technology Customer Experience 309

Perficient

DECEMBER 8, 2020

My previous blog analyzed customer intelligence and the benefits it provides. This blog will show the benefits of personalization and outline what’s required to implement a personalization program. 81% increase in customer retention. 87% increase in customer engagement. 75% increase in sales conversions.

Analytics 309

Analytics Leadership social media Data 309

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. While this is true everywhere, this is a particular challenge in a market like India. Trying to be a big-data source for the Muni market. ^DG.

Mobile 78

Mobile Customer Experience Lending Analytics 78

Perficient

JUNE 11, 2020

In a blog I recently wrote called “Your Ecommerce Customers Are About to Change,” I discussed the unique opportunity businesses have been presented with due to COVID-19. Specifically, looking at how their customers, among many other things, will change forever in this new normal that we are starting to see each day.

Google 322

Google Examples Marketing Customer Experience 322

Perficient

JULY 27, 2020

In a previous blog, Digitally Catering to New Customers Post-COVID , I explored the impact COVID has had and is continuing to have on B2B healthcare organizations, specifically in areas such as commerce and site traffic for organizations that sell health/wellness products. Interests and affinities in different market segments.

Analytics 332

Analytics Technology Strategy Taxes 332