Chris Skinner

MARCH 27, 2019

Things we’re reading today include … Hong Kong hands out new digital banking licences Digital banking puts small lenders’ stability at risk, report finds Lloyd’s of London makes £1bn loss as it vows to tackle sexual harassment claims Swedish authorities widen Swedbank inquiry to include suspected fraud Turkey may be … The post (..)

Digital Banking 179

Digital Banking Fraud Report 179

Chris Skinner

MARCH 27, 2019

Things we’re reading today include … Hong Kong hands out new digital banking licences Digital banking puts small lenders’ stability at risk, report finds Lloyd’s of London makes £1bn loss as it vows to tackle sexual harassment claims Swedish authorities widen Swedbank inquiry to include suspected fraud Turkey may be … The post (..)

Digital Banking 165

Digital Banking Fraud Report 165

PYMNTS

JULY 27, 2020

Hackers boasting that they have “cracked” some of the hashed passwords stolen from digital banking aggregator Dave may be one of the most disturbing elements to emerge from the cyberheist that exposed the private information of millions of users, a top expert notes.

Data 246

Data Fintech Report Security 246

Chris Skinner

SEPTEMBER 27, 2018

Things we’re reading today include … RBS prepares to launch standalone digital bank Is Goldman Sachs’ new fund really just greenwashing stocks? Brexit watch – experts debate data | Andrew Sentance and David Blanchflower U.S.

Fraud 165

Fraud Digital Banking Regulation Data 165

PYMNTS

JANUARY 13, 2021

The Office of the Comptroller of the Currency (OCC) granted digital asset platform Anchorage Trust Company a digital banking license, according to a press release Wednesday (Jan. With the national trust bank charter, South Dakota-based Anchorage will become Anchorage Digital Bank , National Association.

South Dakota 131

South Dakota Digital Banking Bitcoin cryptocurrency 131

Abrigo

JUNE 4, 2024

How do you make it 'my bank' for a 16-year-old heading to college? Koch recommended creating secondary digital banking entities aimed at younger demographics who may not want to interact in person, while Marsal mentioned that her bank has kept up its passbook system because customers across generations in her area seem to prefer it.

Compliance 221

Compliance Community Community Bank Conference 221

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! We are kicking off a series of 5 blog posts that take a deeper dive into these posts, grouping the 11 commandments into common themes. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Jack Henry

AUGUST 14, 2023

Learn about the importance balance between fraud prevention and user experience in digital applications in our newest Fintalk Blog.

User Experience 78

User Experience Fraud Digital Banking 78

PYMNTS

AUGUST 5, 2019

Monzo, one of the world’s largest digital banks, discovered a security flaw and is now asking half-million of its customers to change their personal identification numbers (PINs), TechCrunch reported on Monday (Aug. According to Monzo’s blog , the bank noticed on Friday, Aug. No one outside Monzo had access to these PINs.

Security 116

Security Los Angeles San Francisco New York 116

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8

Survey 52

Survey Fraud Digital Banking social media 52

Accenture: Banking

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions.

Compliance 153

Compliance Regulation Innovation Fintech 153

Accenture: Banking

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. And there are many others, spanning functions from KYC and data protection to anti-fraud and regulator solutions.

Compliance 153

Compliance Regulation Innovation Fintech 153

Insights on Business

DECEMBER 27, 2017

As we wrap up an unpredictable and sometimes tumultuous year in both the fintech industry and the world, we’re looking back at the last 12 months of IBM FinTech blogs to pick out some of the more popular and insightful posts of 2017. Highlighted in the blog are the prominent benefits of blockchain technology, trust and security.

Fintech 129

Fintech blockchain Fraud United States 129

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Make alerts to suspected fraud fast and appropriate. Respect the data.

Digital Banking 52

Digital Banking Security Fraud America 52

FICO

DECEMBER 13, 2022

Biometric Security Crucial for Fraud Protection and CX. Because customers value ease of use and good fraud protection most, FIs must balance scam protection with making things easy for good customers – but not TOO easy. This blog covers the results of the survey across all 14 countries surveyed. FICO Admin. by Sarah Rutherford.

Fraud 52

Fraud Security Survey Customer Experience 52

FICO

MAY 8, 2020

To understand customers’ perceptions of what matters in digital banking including account openings, FICO recently commissioned an independent consumer survey of nearly 5,000 people across ten countries including: Brazil. Not Meeting Digital Banking Needs - Could Lead to Loss of New Business. Philippines.

Customer Experience 52

Customer Experience Study Digital Banking Fraud 52

PYMNTS

MARCH 2, 2020

That sounds ominous because it is, and CUs that don’t take identity fraud and cybertheft super seriously face losing more than what hackers steal. The government is holding feet to the fire over cybersecurity, and credit unions are expected to have the same protections as any bank.

California 130

California Fraud Pennsylvania Community 130

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

APRIL 30, 2018

Digital banks. Today, the hype machine, which is the fuel of the investments in blockchain and crypto, rooted in a world run by algo-driven, permissionless networks, appears to be little more than a bunch of academic white papers and blog posts that sound great in the echo chambers. Digital Banks. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

FICO

MARCH 9, 2022

The last few years have thrown up many challenges for banks and card providers as everything has shifted online, one of the primary challenges being fraud scams. But the online shift has also created opportunities for financial institutions to demonstrate their strong fraud controls in the digital space.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

FICO

NOVEMBER 1, 2022

Application Fraud – Does Canada Need a New Approach? FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening. And what does that mean for the future of your fraud management solutions?

Fraud 52

Fraud Survey Customer Experience Data 52

FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52

FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks. In the UK, trade bodies have called for fraud levels to be considered a national security threat.

Fraud 52

Fraud Survey Security eBook 52

FICO

FEBRUARY 5, 2018

How is application fraud evolving? And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. This balancing act ultimately requires banks to set a fraud risk appetite.

Fraud 60

Fraud Management Analytics Strategy 60

FICO

AUGUST 26, 2021

It’s a question FICO’s fraud head honcho, TJ Horan, pondered back in 2016 , when the nascent real-time person-to-person (P2P) payments service Zelle was relaunched by a small consortium of banks (see below). How to Fight Real-Time Payments Fraud. Packaged real-time payments fraud ruleset. “Do you Zelle?”

Fraud 52

Fraud How To Payments US 52

Accenture: Banking

OCTOBER 3, 2017

Fear of fraud is the primary factor. An overwhelming majority (85 percent) of consumers point to the risk of fraud as the biggest barrier to sharing bank account information with third-party providers. The post The open banking opportunity appeared first on Accenture Banking Blog. Thanks for reading. [1]

social media 156

social media Millennials Online Fraud 156

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels.

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

Fraud 52

Fraud Management Handbook Cards 52

Celent Banking

SEPTEMBER 3, 2015

I am delighted to announce that we now accept nominations for Model Bank 2016. Most regular readers of our blog will be familiar with the Model Bank programme – it recognizes effective use of technology in banking and is now in its ninth year. This year we accept nominations in seven categories: Omnichannel Banking.

New York 100

New York Risk Management Maine Fraud 100

Celent Banking

JULY 6, 2016

Dan Latimore blogged about the rapid increase in the number of US financial institutions employing biometrics within their mobile apps here. Banks shouldn’t stop there, however. At ATMs – it contributes to skimming fraud. In digital customer acquisition – it contributes to unacceptably high abandonment rates.

Branch Design 113

Branch Design Survey New York ATM 113

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Read my post: 11 Commandments of Digital Banking: The Customer Journey.

Digital Banking 52

Digital Banking System Data Customer Experience 52

Abrigo

JUNE 30, 2020

Other financial institutions that had already digitized lending and credit functions have been able to keep many workers at home. They’ve implemented new technologies to adapt, such as online loan applications for their PPP applicants, and video meetings with colleagues. BSA Software. BSA Training. Learn More. BSA Software. BSA Training.

Meeting 195

Meeting Training Conference Software 195

Accenture: Banking

SEPTEMBER 22, 2019

Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app. The incumbents’ approach usually involves running parallel propositions and launching lower-cost digital frameworks to attract new users. What the future holds.

Innovation 150

Innovation Metro Apple Marketing 150

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 03:04 pm Experian Fraud & Identity – https://www.experian.com/decision-analytics/identity-and-fraud/fraud-and-identity.html – @Experian – Adam Fingersh – GM and SVP, Fraud and Identity Solutions & John Sarreal.

Mobile 40

Mobile Cards Fraud Data 40

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. 10% of mobile banking U.S. users fall victim to fraud.”

social media 40

social media ATM Mobile Customer Experience 40