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Things worth reading: 3rd August 2020

Chris Skinner

Things we’re reading today include … Bakery manager sacked for using own bank card to help elderly customers blocked from paying with cash Lloyds bank manager ‘sacked for helping customer open mail’ Monzo’s losses double as popular UK digital bank warns of pandemic uncertainty Canary Wharf Group recalls staff to … The (..)

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Are you empowering relationship managers to serve digitally savvy commercial banking clients?

Accenture

The post Are you empowering relationship managers to serve digitally savvy commercial banking clients? appeared first on Accenture Banking Blog. “I don’t want us to spend the next two years simply dealing with the aftermath of the pandemic,” they explained. Instead, we need to focus on….

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To understand banking’s future, it is important to think about its past

Chris Skinner

I was super impressed by an article written by FinTech friend Bradley Leimer for International Banker the other day, and asked if I could share on the blog. Bradley kindly said yes, so here you are. Enjoy the read!

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How intelligent prospecting will grow commercial banking

Accenture

When I started as a commercial banking relationship manager (RM) in the early ‘90s, a big part of my job was prospecting for new customers. The post How intelligent prospecting will grow commercial banking appeared first on Accenture Banking Blog.

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Things worth reading: 12th February 2020

Chris Skinner

Things we’re reading today include … Wells Fargo CEO Scharf shakes up management at scandal-hit bank ABN Amro’s fourth-quarter net profit misses on low interest and rising impairments German digital bank N26 pulls out of UK, blaming Brexit Blockchain: The revolution that hasn’t quite happened Challenger bank N26 to shut … (..)

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Jump-Start Digital Transformation with Change Management

Abrigo

Change Management Helps Financial Institutions with Digitalization Bank and credit union executives who manage the people side of digital transformation have more success. . Takeaway 1 Financial institution executives seek additional advances in digitalization that have helped them through the pandemic. .

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DenizBank, Turkey … the visible bank

Chris Skinner

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.