Chris Skinner

MARCH 17, 2020

I’m getting a lot of people asking questions about what I think the coronavirus will mean long-term in the financial markets, so I’ve tried to jump forward to look back. Conferences, events, … The post The rush to digitalisation post-pandemic appeared first on Chris Skinner's blog.

Conference 446

Conference Meeting Marketing Digital Banking 446

Accenture: Banking

OCTOBER 5, 2020

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. My first blog introduced the Digital Maturity Index (DMI), and concluded that digitally mature banks are best-positioned for a post-pandemic world.

Strategy 365

Strategy Marketing Digital Banking 365

Accenture: Banking

DECEMBER 6, 2021

If you believe the hype, neobanks are disrupting every corner of the financial services market. The post For success, neobanks need to know their “why” appeared first on Accenture Banking Blog. The post For success, neobanks need to know their “why” appeared first on Accenture Banking Blog.

Marketing 444

Marketing Digital Banking 444

Abrigo

FEBRUARY 26, 2025

Community banks have a unique opportunity to strengthen their deposit base by embracing digital transformation, optimizing customer engagement, and enhancing their product offerings. Investing in digital solutions not only improves the customer experience but also positions community banks as forward-thinking financial partners.

Community Bank 195

Community Bank Community Strategy Analytics 195

Accenture: Banking

APRIL 29, 2021

This series of blogs look at the future of banking in Growth Markets in a post-COVID-19 world. The post Banking’s cloud imperative: Succeeding in an altered landscape appeared first on Accenture Banking Blog. These structural shifts have….

Marketing 381

Marketing System Analytics Trends 381

Accenture: Banking

APRIL 19, 2021

The spike in demand for digital banking experiences caused by the COVID-19 pandemic has already reshaped the global banking industry. As our recent Global Banking Consumer Study found, the pandemic has driven a huge shift towards digital interactions in every market.

Study 261

Study Digital Banking Examples Mobile 261

Chris Skinner

FEBRUARY 16, 2020

Things we’re reading today include … China disinfects banknotes and quarantines them for 14 days Brexit: Britain and EU ‘will rip each other apart’ in trade talks Former Morgan Stanley president slams Europe’s capital markets Climate change could make premiums unaffordable: QBE Insurance UK digital bank Monzo plans to hire … (..)

Digital Banking 260

Digital Banking Capital Marketing 260

Chris Skinner

FEBRUARY 16, 2017

This is based upon apps, APIs and analytics, with banks having the opportunity to be better positioned to be the digital platform that allows open marketplaces to operate using these technologies. Banks have the opportunity to be the digital platforms that run the marketplaces, but only if they open up.

Marketing 233

Marketing social media Analytics Mobile 233

Chris Skinner

MAY 21, 2019

Things we’re reading today include … FinTech Expert Chris Skinner Reveals Keys to Becoming a True Digital Bank Americans Don’t Want A ‘Digital’ Bank Kard is a challenger bank for teens Even the banking giants will have to embrace crypto and blockchain Tesco Bank to pull out of mortgage market … The post Things worth (..)

blockchain 255

blockchain Digital Banking Fintech Marketing 255

Accenture: Banking

JUNE 24, 2020

We all know the industry is rapidly moving to digital. Evidence from our banking market research—and echoed by the current pandemic environment—suggests that we have indeed moved into a period of volatility and industry change, and that digital maturity is at least one of the factors that will separate future winners from losers.

Technology 364

Technology Industry Marketing Digital Banking 364

Accenture: Banking

OCTOBER 19, 2020

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. We saw in the previous blogs that every bank can be mapped on our DMI-CRI matrix, with each falling into one of three segments: Disrupt for Growth Digitise for Efficiency and Agility Restructure to Survive In this blog,….

Marketing 285

Marketing Customer Experience Analytics Digital Banking 285

Accenture: Banking

OCTOBER 24, 2021

Neobanks are multiplying rapidly and they offer incredible opportunities to disrupt the financial services market. Accenture’s Global Banking Industry Outlook estimates that in 2020, 20% of all players in the banking and payments sectors were less than 15 years old. The rush to market often has founders….

Industry 301

Industry Marketing Payments Digital Banking 301

Chris Skinner

MARCH 27, 2018

I was quite taken by a headline in yesterday’s news where Marcus Schenck, Deutsche Bank’s Co-Head of Corporate and Investment Banking, forecast that deposit accounts might disappear in the not too distant future. appeared first on Chris Skinner's blog.

Capital 312

Capital Marketing Digital Banking Innovation 312

Chris Skinner

SEPTEMBER 17, 2018

The report is focused upon how blockchain is changing the financial services markets around the world, with the aim of establishing the position of major financial institutions with regards to cryptocurrencies and the use of blockchain … The post A third of banks expect to hold cryptocurrencies on their balance sheets appeared first on Chris (..)

cryptocurrency 303

cryptocurrency blockchain Report Marketing 303

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

Accenture: Banking

MARCH 11, 2021

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. It’s time to turn to the situation facing banks in the third of our three segments – Restructure to Survive. The post Restructure to Survive: How to turn around the weakest banks appeared first on Accenture Banking Blog.

How To 254

How To Marketing System Analytics 254

Accenture: Banking

APRIL 25, 2022

The post Want to boost your digital journey? Then bet smart appeared first on Accenture Banking Blog. She leads our financial services business within Accenture Interactive across the Midwest, helping organizations improve customer experiences. The pandemic pushed….

Customer Experience 365

Customer Experience Digital Banking Marketing 365

Perficient

MAY 28, 2020

My previous blog outlined the potential risks associated with 5G. In my final blog of this series, I go into detail on what financial services companies should be doing now, to prepare. 5G has the potential to transform the digital banking experience, but this will not happen without overcoming some challenges.

Mobile 340

Mobile Customer Experience Tools Data 340

Chris Skinner

MAY 12, 2017

Here’s what they published: ‘The clock is ticking for Pakistan’s legacy banks,’ Chris Skinner, global fintech expert An independent commentator on financial markets and fintech through his blog, the Finanser.com, Chris Skinner is one of the biggest names in fintech today. Below are edited transcripts of the transcription.

Regulation 255

Regulation Capital Fintech Innovation 255

Accenture: Banking

APRIL 7, 2021

This series of blogs looks at the future of banking in Growth Markets in a post-COVID-19 world. Banks need a clear approach to eliminate their legacy technology debt and attain future-ready systems. The post A future-ready approach: Journey to the cloud appeared first on Accenture Banking Blog.

System 222

System Technology Marketing Operations 222

Accenture: Banking

APRIL 26, 2017

All of this leads us to the million-dollar question: What kind of banking model do customers actually want? The answer, as Figure 5 shows, is a blend of physical and digital channels—a proposition they find much more attractive than a pure digital bank with no branches. Stay tuned. [1-5]

Millennials 277

Millennials social media Innovation Study 277

Chris Skinner

FEBRUARY 20, 2017

Things we’re reading today include … TransferWise launches international money transfers via Facebook Digital bank Atom tries to find its voice with £4m Will.i.am deal Is this the end for high-street banking? The post Things worth reading: 21st February 2017 appeared first on Chris Skinner's blog.

Digital Banking 177

Digital Banking Marketing 177

Accenture: Banking

APRIL 30, 2019

To help banks better understand where the horse is going and keep pace (rather than just yanking on the reins), we recently polled 47,000 financial services consumers across 28 markets about their banking needs, behaviors and preferences. Pioneers , for instance, look like the ideal customers for a modern digital bank.

Survey 156

Survey Marketing Groups Study 156

Abrigo

AUGUST 1, 2016

Data may serve as a buzzword for marketers, but it doesn’t make it any less important. Data measuring customers’ habits, likes and dislikes, is a critical tool to any marketing pro’s toolbox. Bank and credit union marketers are often in a unique position to leverage the aggregated data of their customers.

Marketing 150

Marketing Data Analysis Tools 150

Chris Skinner

JULY 26, 2017

And for an industry that impacts each and every one of our lives in such an important way, it’s worth understanding how this shift is changing banking as we know it — and the future of banking overall. And all of that is being done by a lot of specialist companies that have narrow focus, which are these FinTech startups.”

Analytics 283

Analytics Fintech Industry Digital Banking 283

Accenture: Banking

DECEMBER 21, 2020

In this blog – the second in this two-part series – I’ll look at how banks should respond to the shifts happening within trade and supply chain finance due to market forces and COVID-19. In my previous blog, we discussed the upending of supply chains, and saw how the geopolitical landscape and economic fallout from….

Marketing 195

Marketing Customer Experience Risk Management Banking Trends 195

Chris Skinner

MARCH 28, 2018

I was reading about banks being average to poor at marketing, and wondered about it. Banks’ advertising generally is about either being cool or in love with you. Here are a few examples from British banks. appeared first on Chris Skinner's blog.

Examples 234

Examples Marketing Case Study Study 234

Chris Skinner

MAY 15, 2018

I don’t blog about it much here, as it’s not appealing to the everyday person. It involves too much dialogue explaining acronyms used in investment markets and acronyms … The post Why investment banks have the digital edge appeared first on Chris Skinner's blog.

Marketing 204

Marketing Digital Banking Innovation Technology 204

Chris Skinner

APRIL 18, 2017

The banker kind of lost it at this point, claiming that I didn’t understand the complexity of the markets and there is far more to creating financial markets than just deploying a server. That was the … The post Arguing with a banker … appeared first on Chris Skinner's blog.

Risk Management 321

Risk Management Analytics Lending Software 321

Chris Skinner

JANUARY 31, 2018

Switching has been a focus of the Competition & Markets Authority, regulators, government and more, and yet promoting people to switch is not working.

Regulation 228

Regulation Marketing Digital Banking 228

PYMNTS

DECEMBER 26, 2018

With the electronic money institution license, Google can get into the digital payments market, ensuring a smooth payment market in Europe as well as work on other payment services for consumers residing in the European Economic Area, noted the report. Earlier this month Revolut , the U.K.

Google 217

Google Fintech Payments Lending 217

Chris Skinner

JUNE 22, 2017

After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?” appeared first on Chris Skinner's blog. billion in total.

Lending 228

Lending Examples Marketing Retail 228

Chris Skinner

JANUARY 19, 2020

When The Financial Times does what they’re good at – covering financial markets and not technology – then they do produce some fascinating content. The bank’s latest results are stunning, with the fourth-quarter profit soaring to $8.52 … The post JPMorgan Chase: First Among Equals appeared first on Chris Skinner's blog.

Technology 216

Technology Marketing Case Study Study 216

Chris Skinner

DECEMBER 8, 2019

Building on my blog post last week, showing the views of 1997, it was clear years ago that banking was under siege. Tesco thought that most banks were “a bunch of clowns”, but never cracked the market and still have not. appeared first on Chris Skinner's blog. However, that siege never happened.

Marketing 193

Marketing Digital Banking Fintech 193

William Mills

SEPTEMBER 25, 2018

While this is true everywhere, this is a particular challenge in a market like India. MuniRisk solves information fragmentation for municipal market participants. MuniRisk solves information fragmentation for municipal market participants. The municipal bond market has always been pretty low on the radar for most firms.

Mobile 79

Mobile Customer Experience Lending Analytics 79

Chris Skinner

APRIL 20, 2017

Fed fines Deutsche Bank $156.6 The post Things worth reading: 21st April 2017 appeared first on Chris Skinner's blog.

America 157

America Digital Banking Groups Marketing 157

Chris Skinner

JULY 21, 2017

However, there is a possible impasse here, as the most successful FinTech firms are not replacing banks, but serving markets … The post Why FinTech start-ups think they can beat the banks appeared first on Chris Skinner's blog.

Fintech 361

Fintech System Technology Apple 361