FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Previously, when the bank called customers the average response rate was 25 percent.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

APRIL 30, 2018

Digital banks. Today, the hype machine, which is the fuel of the investments in blockchain and crypto, rooted in a world run by algo-driven, permissionless networks, appears to be little more than a bunch of academic white papers and blog posts that sound great in the echo chambers. Digital Banks. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Chris Skinner

MARCH 27, 2017

Customers turn to neobanks because they provide a user experience that incumbent banks can’t. As long as they feel secure, customers don’t care where the underlying banking technology comes from. Therefore, neobanks should have their own licenses and infrastructure. I agree with the premise but reject the conclusion.

User Experience 150

User Experience Technology Compliance Marketing 150

Accenture

MARCH 20, 2017

A corporate portal presents corporate customers with a single view of all their banking services and activities, and for banks it can support greater cross-sell of products, making it easier to roll out new and enhanced digital services. Integration with corporates’ ERP systems and banks’ infrastructure.

Customer Experience 166

Customer Experience Payments User Experience Innovation 166

Accenture

MARCH 20, 2017

A corporate portal presents corporate customers with a single view of all their banking services and activities, and for banks it can support greater cross-sell of products, making it easier to roll out new and enhanced digital services. Integration with corporates’ ERP systems and banks’ infrastructure.

Customer Experience 158

Customer Experience Payments User Experience Innovation 158

PYMNTS

SEPTEMBER 27, 2019

with a focus on digital transformation services and analytics tools for corporate customers and their finance teams. Teampay offers companies spend management software designed to manage procurement and employee spend with a focus on the employee user experience and company policy enforcement.

Payments 149

Payments Capital Taxes Lending 149

William Mills

SEPTEMBER 12, 2017

William Mills Agency will be live blogging at FinovateFall 2017. Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution.

Samsung 69

Samsung Mobile User Experience Google 69

Cisco

MAY 29, 2019

The potential cost of a poor user experience for mobile banking is high. Of those that abandoned at least one mobile activity, 31% shared their negative experience with a friend or family member, opened an account at another financial institution, filed a complaint, or discontinued their relationship. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. How can you preserve the digital user experience? Demo: Showing gmail where it notifies the consumer that the bank account may have been compromised and needs to be locked. Specializes in digital banking platform. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

MAY 9, 2018

How they describe their product/innovation: Fiserv integrates Samsung SDS biometric authentication and collaboration solutions into its award-winning Commercial Center: Security (CC:S) for a more secure and convenient digital banking experience. I like their web-based UI. Will they show a mobile application as well.

Security 40

Security Samsung Strategy San Jose 40

Celent Banking

DECEMBER 1, 2014

Americans and Canadians prefer to use bank provided tools to manage their personal finances. Possible challenges: Adding features to TD’s simplistic mobile app could be present technical and user experience challenges. Moven has a keen focus on the user experience. TD’s Canadian tablet app is slow and buggy.

User Experience 173

User Experience Mobile Innovation United States 173

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. transform to become more agile, more digital and more customer-centric. Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. –> Browse more Think 2019 financial services blogs. Speakers: Kwafo K.

San Francisco 87

San Francisco Analytics Albuquerque Security 87