Perficient

NOVEMBER 6, 2020

This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor. Customers want a well-thought out, engaging user experience that solves their problems and helps them get things done.

Customer Experience 427

Customer Experience UX User Experience Branding 427

SWBC's LenderHub

SEPTEMBER 13, 2021

We’ve all heard the term user experience (UX) a lot in recent years, but what does UX actually mean for financial institutions and their digital payments platforms ? In this blog post, we’ll let you know why UX design should be a vital part of your digital strategy.

UX 78

UX User Experience Digital Strategies Payments 78

Jack Henry

AUGUST 26, 2015

Read my recent blog post to learn more about UX/UI best practices. I believe these principles are not only applicable to building software applications and services, but can also be applied to a financial institution (FI) building a new account type or updating its customer service as it relates to digital customers.

User Experience 60

User Experience UX Software US 60

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Design & UX: Use expertise to help the CFPB understand how certain UX techniques can be harmful to consumers.

UX 78

UX Regulation Technology User Experience 78

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. With cognitive technology, the user can actually see and be given suggestions based on the information they entered, based on natural language and standard text.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Fintech Labs Insights

MAY 24, 2017

Highlighting the fact that regulation is a key barrier to growth for banks, a post at the Trulioo blog earlier this month underscored how important it was for FIs to leverage technology to meet these challenges. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21