Accenture

JULY 13, 2022

Customers could finally ditch their check books and stop licking stamps. As the 21st century began, banks revolutionized bill payments by introducing online bill pay. They simply had to log on, enter their biller information and make payments electronically.

Online 485

Online Payments Trends Innovation 485

Bank Innovation

JANUARY 15, 2019

The financial services company American Express today acquired the Japanese restaurant-booking app Pocket Concierge for an undisclosed amount. The startup is a graduate of 500 Startups Japan. Over the past two years, there has been a developing rapport between restaurant/food services companies and the payments industry.

Fintech 186

Fintech Cards Industry Payments 186

Perficient

DECEMBER 23, 2020

Understanding the needs of both a patient and the provider when finding a doctor and booking an appointment is a head start on task and user story development. Knowing the difference between a payor and payer – if there is one – might be a head start on building a content strategy.

Industry 493

Industry Strategy Innovation Video 493

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

Bank Innovation

OCTOBER 19, 2016

Sironi’s hot off the press elevator pitch as a global thought leader, is “I sell the finest FinTech Furniture, FinTech Fashion and FinTech Food” Extract from FinTech #Furniture, #Fashion and #Food George Orwell said that “one would write a book only if driven by a demon whom one can neither resist nor understand” Paolo (..)

Innovation 150

Innovation Fintech 150

Perficient

SEPTEMBER 9, 2020

Once the recipes were compiled, the team created a digital book of the collection and sent out to the team. Our Chicago team continues to be innovative in how they celebrate our company culture, even when we can’t be together. I think Perficient Provisions will help us stay connected to each other during this time.”

Chicago 449

Chicago Community Training Company 449

Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. Coincidentally, it’s also the title of a Chris Skinner book.)

Innovation 218

Innovation Retail Operations Digital Banking 218

Perficient

FEBRUARY 24, 2021

podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy. In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers?

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Innovation Role. But that doesn’t mean innovation is impossible for those service providers, of course. Innovation can come in various forms for service providers.

Innovation 147

Innovation Retail System Course 147

PYMNTS

APRIL 13, 2020

Consumers are turning to their smartphones for everything from retail purchases to booking air travel and hotels to requesting refunds and other disbursements from online merchants. B2B Payment Innovation Struggles. The Mobile Disbursements Landscape. consumers now use mobile payment apps.

Mobile 232

Mobile Innovation Millennials Payments 232

PYMNTS

JULY 31, 2019

The image stems from about two or three centuries ago, when medieval superstitions were being seriously challenged by empirical thought, and the view has been reinforced countless times — even into the early 21st century if you look hard enough — by books, movies, TV shows and other methods of cultural communication. FinTech Partnerships.

Fintech 192

Fintech Innovation US Payments 192

PYMNTS

AUGUST 21, 2020

How does a travel company increase bookings almost 4,000 percent in just four months in the middle of a global pandemic? For instance, he told PYMNTS that GetMyBoat is partnering with FareHarbor , a local activities-and-experiences booking platform. Innovation By The Boatload. Making Fraudsters Walk The Plank.

Fraud 317

Fraud US Examples Payments 317

PYMNTS

OCTOBER 4, 2019

ClassPass enables what it views as a seamless booking and paying experience online or via mobile devices, and helps its partners get rid of their excess inventory while, perhaps, gaining new customers. Plans now range from $9 per month, for four credits to book one class, to $159 per month, for 100 credits to book up to 37 classes.

Innovation 190

Innovation Community social media Operations 190

PYMNTS

JANUARY 21, 2019

Innovation is good, but flexibility and agility count, too — as does striking while it’s hot. WEX said Halo Travel will be the first app to allow people to book hotels and flights via voice commands. Those are among the factors that drove the recent acquisition of Discovery Benefits, Inc. That is not all on Smith’s plate.

Innovation 167

Innovation Trends Technology Operations 167

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

JANUARY 26, 2021

Hong Kong’s travel and leisure booking platform Klook has closed a $200 million Series E funding round led by Aspex Management , with participation by Sequoia Capital China , SoftBank Vision Fund, Matrix Partners China and Boyu Capital , according to a press release.

Capital 241

Capital Maine Regional Innovation 241

PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. The clothing retailer is hardly alone, as 85 percent of merchants say that they innovate to stay competitive, according to the PYMNTS Retail Innovation Readiness Index , while 77 percent say they use it to drive sales.

Innovation 178

Innovation Las Vegas Payments Fort Worth 178

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

Perficient

JUNE 30, 2020

Or should we go the other way and invest in a risky but innovative direction? Innovating. Innovating experiences are the ones nobody is doing. Innovations – particularly disruptive innovations – get a lot of attention because they are typically monumentally heroic tales or tragically disastrous lessons.

Innovation 348

Innovation Resources Trends Strategy 348

Chris Skinner

FEBRUARY 19, 2019

I’m just reading a new book recommended by a banking friend AI Superpowers: China, Silicon Valley, and the New World Order by Kai-Fu Lee, and the opening got me thinking.

Google 322

Google Innovation 322

PYMNTS

OCTOBER 19, 2018

Jason Traff, president and co-founder of freight trucking company Shipwell , says these characteristics have created a highly fragmented market that, while large and lucrative, has seen little innovation. Ninety percent of trucking fleets in the U.S. contain six vehicles or fewer, Traff said. .”

Innovation 170

Innovation Industry Data Tools 170

PYMNTS

AUGUST 13, 2020

HRS said the deal comes on the heels of many years of providing travel savings to companies through payment as well as bill reconciliation technologies, “continuously innovative” offerings and wide but focused content selections. 13) announcement from HRS.

Guidelines 157

Guidelines Technology Policies Payments 157

PYMNTS

SEPTEMBER 25, 2019

Coal, steam and oil helped to fuel the industrial revolutions we read about in history books. But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0.

Innovation 160

Innovation Texas Video Mobile 160

Perficient

JANUARY 12, 2021

Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. Small Business Innovation. The top banks have the funds, technology, and development teams to make this happen. reached 31.7 businesses.

Trends 332

Trends Fintech Customer Experience Innovation 332

Chris Skinner

SEPTEMBER 5, 2017

This is, in part, because he’s contributed one of the key pieces I’m using in my new book Digital Human (due for release next Spring), and partly because we met at … The post Financial Inclusion in Mexico: Saldazo’s overnight success appeared first on Chris Skinner's blog.

Regional 305

Regional America Case Study Study 305

Bank Innovation

AUGUST 8, 2017

Betterment is the poster child for passive investment, recently booking $70 million in venture funding and has continued to enhance its services. Two distinct streams have surfaced in fintech: passive and active investment. But the active investment strategy for investors is far from dead in fintech.

Fintech 287

Fintech Strategy social media Operations 287

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. No one asked for AWS.

Innovation 168

Innovation Apple Google Texas 168

Chris Skinner

DECEMBER 14, 2017

Taking of moving from the concept of a Universal Basic Income to money without government to tokens to credits, I’ve been reading a fascinating book recently on Star Trek’s economics called Trekonomics.

Innovation 283

Innovation Technology 283

PYMNTS

SEPTEMBER 11, 2018

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data — 81 percent of travel firms indicated that payments innovation is on the menu for the next three years, according to the PYMNTS/ Amadeus IT Group Travel Payments Study.

Payments 197

Payments Innovation Study System 197

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. Merchants Need To Rethink Booking.

Industry 168

Industry New York City Online Security 168

PYMNTS

JULY 16, 2020

Admittedly, it might seem like a strange time to be launching an innovative travel insurance product given how much the tourism industry has contracted in the wake of the global pandemic. Koala also offers a variation that covers consumers against missed connections. The Ultimate Goal: Automatically Bundle Insurance In With Tickets.

Policies 254

Policies Examples Innovation Customer Experience 254

Chris Skinner

JUNE 5, 2017

The book claims that all companies are comprised of three major components: a manufacturer, a processor and a retailer. The book claims that most companies are only good at one of these things, and few can be good at two let alone three. Again, it’s just another wording of the same back, middle and front office.

Analytics 246

Analytics Retail Conference Apple 246

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. Developing trust between renters and hosts means successfully overcoming familiar challenges.

Security 225

Security Fraud Examples Payments 225

PYMNTS

JANUARY 10, 2019

In a press release , WEX said Halo Travel will be the first app to enable people to book hotels and flights via voice commands. Halo Travel is all about customer acquisition through innovation in one of the largest mass-market consumer segments in the world. Users can conduct their entire travel transactions via voice.

Google 159

Google Innovation Technology Payments 159

BankUnderground

JUNE 16, 2021

In part this reversal responded to another historical lesson drawn from Reinhart and Rogoff’s 2009 book This Time is Different about the threshold of debt/GDP beyond which risks of further financial instability increased. This shows that history can deliver contradictory advice; the academic debate about this threshold continues.

Examples 138

Examples Policies United States Exercises 138

PYMNTS

DECEMBER 10, 2020

Consumers want more than a transactional relationship with the companies they do business with," Petco Chief Digital and Innovation Officer Darren MacDonald said in a Thursday (Dec. Pet retailer Petco is launching same-day nationwide delivery in partnership with DoorDash that can be accessed via a redesigned website and upgraded app. .

Tools 279

Tools Retail Training Online 279