PYMNTS

APRIL 6, 2018

He turned to the internet, but he couldn’t find a place to book spaces online. As a result, he came to understand the experience of booking meeting spaces offline: It’s hardly a hassle-free experience and can involve calling an individual property. That’s hardly the easiest or safest way to book a space for an event.

Meeting 125

Meeting Google Cards Online 125

PYMNTS

OCTOBER 4, 2019

ClassPass enables what it views as a seamless booking and paying experience online or via mobile devices, and helps its partners get rid of their excess inventory while, perhaps, gaining new customers. They get more chances to win over new customers, helping those gyms and studios expand their markets, and bring in new revenue.

Innovation 190

Innovation Community social media Operations 190

Perficient

JUNE 30, 2020

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. Or should we go the other way and invest in a risky but innovative direction? Innovating. Innovating experiences are the ones nobody is doing. The Approach.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

JANUARY 21, 2019

Innovation is good, but flexibility and agility count, too — as does striking while it’s hot. More broadly, Smith said for the Monday Conversation, the general healthcare market continues to grow, with “healthcare costs going up … and people are moving to more high-deductible plans. Broader Healthcare Appeal.

Innovation 167

Innovation Trends Technology Operations 167

PYMNTS

JANUARY 26, 2021

Hong Kong’s travel and leisure booking platform Klook has closed a $200 million Series E funding round led by Aspex Management , with participation by Sequoia Capital China , SoftBank Vision Fund, Matrix Partners China and Boyu Capital , according to a press release.

Capital 241

Capital Maine Regional Innovation 241

PYMNTS

APRIL 24, 2019

As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Putting this into practice would call into question whether or not Airbnb could operate in several state markets — a win for hotels. Around the Payments and the Platform Economy.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

AUGUST 21, 2020

How does a travel company increase bookings almost 4,000 percent in just four months in the middle of a global pandemic? For instance, he told PYMNTS that GetMyBoat is partnering with FareHarbor , a local activities-and-experiences booking platform. Innovation By The Boatload. Owners will list with us.

Fraud 317

Fraud US Examples Payments 317

South State Correspondent

APRIL 9, 2025

While the public is currently focused on booking travel, restaurants and events, soon they will be using agents to optimize their banking. At present, we track 150+ AI agent platforms that households and business can use right now to manage banking products.

How To 221

How To Data Security Management 221

PYMNTS

OCTOBER 18, 2018

Macy’s , for example, is testing out pop-up stores in 10 cities in a concept called “The Market @ Macy’s.” According to the PYMNTS Retail Innovation Readiness Index , 85 percent believe they need to innovate to stay competitive. And among large retailers, 82 percent said innovation is necessary for continued success.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

Perficient

JANUARY 12, 2021

Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. Small Business Innovation. Small businesses remain an untapped marketing opportunity for the financial services industry.

Trends 332

Trends Fintech Customer Experience Innovation 332

PYMNTS

JUNE 15, 2017

There’s no disputing that the pace of innovation in consumer payments over the last several years has been quick and its reach broad. There’s been an abundance of innovation in where consumers shop, what they use to pay when they buy and the devices they use to enable those payments.

Innovation 161

Innovation Payments Cards Customer Experience 161

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”. That includes the payment of airline fares.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

OCTOBER 19, 2018

an examination of the market suggests legacy solutions remain commonplace. Jason Traff, president and co-founder of freight trucking company Shipwell , says these characteristics have created a highly fragmented market that, while large and lucrative, has seen little innovation. Ninety percent of trucking fleets in the U.S.

Innovation 170

Innovation Industry Data Tools 170

PYMNTS

DECEMBER 15, 2019

Payments company Ixaris has teamed up with travel industry company Sabre to expand into new European markets, with plans to eventually reach the Americas and Asia Pacific markets, according to a press release.

Marketing 130

Marketing Regional America Payments 130

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. No one asked for AWS. More than 80 retailers in the U.S.

Innovation 168

Innovation Apple Google Texas 168

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

Chris Skinner

JUNE 5, 2017

For many years, I’ve been using Michael Treacy’s The Discipline of Market Leaders to talk about the business model of banking. The book claims that all companies are comprised of three major components: a manufacturer, a processor and a retailer. Again, it’s just another wording of the same back, middle and front office.

Analytics 246

Analytics Retail Conference Apple 246

PYMNTS

JUNE 4, 2019

Lyric is not a firm looking to ask for forgiveness rather than permission when it comes to entering new markets in the way Uber and the various firms it inspired have. “We Particularly because Lyric’s ideas about entering the world of short-term rentals are quite different from the other sharing economy-type players that came before.

Compliance 109

Compliance Innovation New York San Francisco 109

Abrigo

OCTOBER 17, 2022

“Through organic growth and strategic M&A, Abrigo has grown to be a leading player in the bank technology market, serving over 2,300 financial institutions across the U.S. During the CEO search, Abrigo President Jay Blandford will lead the company, working closely with the company’s Executive Leadership Team and Board Chairman Ron Books.

Texas 370

Texas Leadership Austin Raleigh 370

PYMNTS

JANUARY 10, 2019

In a press release , WEX said Halo Travel will be the first app to enable people to book hotels and flights via voice commands. Halo Travel is all about customer acquisition through innovation in one of the largest mass-market consumer segments in the world. Users can conduct their entire travel transactions via voice.

Google 159

Google Innovation Technology Payments 159

PYMNTS

NOVEMBER 15, 2018

In the 1960s, Avis turned to its marketing agency in hopes of tackling a challenge: the car rental company wanted to keep pace with Hertz, which was the top brand for car rentals. Through its free mobile app, customers can book their rentals on their phones — a step up from waiting in line — and receive receipts via e-mail.

Innovation 134

Innovation Industry New York Groups 134

PYMNTS

MARCH 4, 2019

Airbnb and Uber then entered the market, which made the concept of Car Next Door a bit more palatable. million listings were on Booking as of October 2018. The news came after Chinese ride-hailing company Didi Chuxing notched $500 million in funding from Booking Holdings. Approximately 3 million — or 2.9

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

NOVEMBER 17, 2019

Sterling Bancorp announced that it has launched its new Innovation Finance Group , and has tapped veteran technology bankers John Hoesley and Josh Roberts to lead it. Before joining Sterling, Hoesley was at CIBC Bank USA with Josh Roberts, where the two established the Innovation Banking group in 2014.

Groups 116

Groups Innovation Capital Leadership 116

PYMNTS

DECEMBER 9, 2019

It’s also about the client experience — from before any service is booked, to their experience within the salon itself, and through to payment and rebooking. That means sitting seamlessly within the customer interaction from booking, through to payment and repeat booking. Wookey told Karen Webster in a recent interview.

Innovation 130

Innovation Payments Software Analytics 130

PYMNTS

SEPTEMBER 11, 2018

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data — 81 percent of travel firms indicated that payments innovation is on the menu for the next three years, according to the PYMNTS/ Amadeus IT Group Travel Payments Study.

Payments 197

Payments Innovation Study System 197

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

SEPTEMBER 27, 2019

trillion market. This market is flourishing in part by a subset of luxury travelers who want their vacation to c arry a certain level of excitement. trillion luxury travel market and how innovative payment solutions could open the market to even more travelers. Among the findings outlined in the report: 13.6

Report 108

Report Study Payments Innovation 108

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. Merchants Need To Rethink Booking.

Industry 168

Industry New York City Online Security 168

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. After two of the country’s biggest booksellers — Saraiva Livreiros SA and Livraria Cultura — filed for bankruptcy protection last year, Magazine Luiza saw room in the market. Retail Challenge.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Some marketplaces are finding innovation in this space easier than others. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

South State Correspondent

MARCH 4, 2025

5S Framework Overview for Solving Strategic Challenges The “4S” problem-solving framework is largely attributed to authors Garrette, Phelps, and Sibony in the top-selling book Cracked It (worth a read in itself) and then made famous by McKinsey & Company. The data is analyzed on the test market, and a path is decided on.

Examples 221

Examples Capital Data Case Study 221

PYMNTS

JULY 10, 2019

We find the most effective solutions to prevent counterfeit are based on partnerships that combine Amazon’s technology innovation with the sophisticated knowledge and capabilities of brands,” said Dharmesh Mehta, vice president, Amazon Customer Trust and Partner Support. “We Participation in the program has been good but not all-encompassing.

Tools 128

Tools Marketing Branding United States 128

BankUnderground

JUNE 16, 2021

Galbraith (1990) : ‘the extreme brevity of the financial memory’ makes financial markets susceptible to unstable euphoria. Greenspan (1997) : ‘regrettably, history is strewn with visions of such ‘new eras’ that, in the end, have proven to be a mirage.

Examples 138

Examples Policies United States Exercises 138

PYMNTS

NOVEMBER 5, 2020

which had the innovative idea in 1848 that people might want a way to purchase mail-order jewelry. He was the first in a long time of innovators who realized that taking out the middleman and selling direct to consumer (D2C) allowed him to undercut stores on price. Dueling Toy Books. The first U.S. And they did — for a while.

Retail 171

Retail United States Chicago US 171

PYMNTS

AUGUST 6, 2020

The country was home to one of the world’s first mobile commerce innovations with the DotCoMo mobile wallet all the way back in 2004. It’s just a very different cultural market,” Abrahamson said in talking about Bain’s participation this week in a Series E funding round for hey , a Japanese eCommerce and digital payments platform.

Capital 214

Capital Payments Mobile Trends 214

PYMNTS

NOVEMBER 18, 2016

As more stakeholders and players join the fold, there’s a ripe opportunity to find innovative ideas in unlikely places. PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done?

Innovation 100

Innovation Payments Software Trends 100