PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Service merchants are very much focused on their profession and giving great customer service — that’s difficult to do online.”. Innovation Role.

Innovation 147

Innovation Retail System Course 147

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. And in certain categories, such as books, auto parts and electronics, Amazon’s share of spend is decimating that of retail stores.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

APRIL 13, 2020

Consumers are turning to their smartphones for everything from retail purchases to booking air travel and hotels to requesting refunds and other disbursements from online merchants. B2B Payment Innovation Struggles. The Mobile Disbursements Landscape. consumers now use mobile payment apps.

Mobile 232

Mobile Innovation Millennials Payments 232

Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. Coincidentally, it’s also the title of a Chris Skinner book.)

Innovation 218

Innovation Retail Operations Digital Banking 218

PYMNTS

JANUARY 26, 2018

Often, this all comes to a head at the end of every month or quarter when businesses must close the books. The cloud is hardly the only innovation disrupting the accounting space, however. Feinstein mused on the other technological developments and FinTech innovations likely to affect the close process in the near future.

Innovation 119

Innovation Fintech Big Data Data 119

Perficient

JANUARY 12, 2021

Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. Small Business Innovation. The top banks have the funds, technology, and development teams to make this happen. reached 31.7 businesses.

Trends 332

Trends Fintech Customer Experience Innovation 332

PYMNTS

OCTOBER 4, 2019

ClassPass enables what it views as a seamless booking and paying experience online or via mobile devices, and helps its partners get rid of their excess inventory while, perhaps, gaining new customers. Plans now range from $9 per month, for four credits to book one class, to $159 per month, for 100 credits to book up to 37 classes.

Innovation 190

Innovation Community social media Operations 190

PYMNTS

JUNE 15, 2017

There’s no disputing that the pace of innovation in consumer payments over the last several years has been quick and its reach broad. There’s been an abundance of innovation in where consumers shop, what they use to pay when they buy and the devices they use to enable those payments.

Innovation 161

Innovation Payments Cards Customer Experience 161

Perficient

JUNE 30, 2020

For example, an online shopping experience is as familiar with most shoppers as checking out in a physical store is. Or should we go the other way and invest in a risky but innovative direction? Innovating. Innovating experiences are the ones nobody is doing. They are the differentiating ideas that haven’t happened yet.

Innovation 348

Innovation Resources Trends Strategy 348

PYMNTS

JANUARY 21, 2020

Once categories like auto sales, gasoline and restaurants are stripped from the total retail sales numbers and retail segments, like books and toys and sporting goods, are examined, those numbers begin to look very different. The latter is innovative; the former is, well, just a tweak. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

APRIL 17, 2018

That option is not always available with the traditional suspects for business travel booking, like travel agents or online travel agencies (OTAs). As a result, Avi Meir sought to build a better business travel booking experience when he helped found Travelperk. “We That process is often slow and time-consuming.

Policies 115

Policies Strategy Capital Conference 115

PYMNTS

JANUARY 31, 2020

Travel industry services are catering to the thousands of millennial and Gen Z travelers who are booking big trips by augmenting their platforms with online and mobile support. Travel platforms are enabling more online bookings than ever, and 83 percent of U.S. Merchants Need To Rethink Booking.

Industry 168

Industry New York City Online Security 168

South State Correspondent

APRIL 9, 2025

While the public is currently focused on booking travel, restaurants and events, soon they will be using agents to optimize their banking. It took Open AI Operator 27 seconds (below) to search for the highest 7-month bank certificate of deposit that allows for online account opening and start the account opening process.

How To 221

How To Data Security Management 221

PYMNTS

NOVEMBER 27, 2020

In a recent conversation with Karen Webster, Bhanusali — who’s also founder of the AIRE SkinStore platform for dermatologists and their patients — noted that cosmetic appointments in his New York City office are already booked out through January. Bhanusali is both known for his medical expertise as well as his work as a technologist.

Online 210

Online New York City Idaho New York 210

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. Experiments — And Trust . No one asked for AWS.

Innovation 168

Innovation Apple Google Texas 168

PYMNTS

OCTOBER 7, 2019

When it comes to QSR and mobile innovation, pizza seller Domino’s has earned itself a leading position. Now, thanks to a court case brought against the chain by a blind consumer, we can probably expect more innovation in the coming years to make eCommerce more accessible to people with disabilities. Domino’s Innovations.

Online 138

Online Google Innovation Software 138

PYMNTS

JULY 22, 2019

They grilled execs from Google, Amazon and Facebook over claims of their size and power, which is said to be driving smaller companies out of business, reducing opportunities for new innovators to emerge and tilting the competitive playing field too far in their direction. That’s what teenagers did 34 years ago for fun.

Innovation 170

Innovation US Maine Google 170

PYMNTS

JANUARY 2, 2019

The company received $500 million in funding from Booking Holdings, with a plan to expand globally. Booking, which used to be called Priceline, teamed up with the company to enable Didi customers to book hotels through Booking.com and its sister site, Agoda.

Lending 183

Lending Leadership Apple America 183

Bank Innovation

JULY 5, 2016

American Express is taking a page from Square’s book and launching an online platform for small business loans of up to $750,000 — but its main target may be banks. The news came today via Bloomberg, which reported funds could be available as soon as two days after loan approval. Read More.

Lending 199

Lending Maine Online Report 199

PYMNTS

SEPTEMBER 11, 2018

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data — 81 percent of travel firms indicated that payments innovation is on the menu for the next three years, according to the PYMNTS/ Amadeus IT Group Travel Payments Study.

Payments 197

Payments Innovation Study System 197

PYMNTS

MARCH 4, 2019

million listings were on Booking as of October 2018. million bookable online listings at the time. The news came after Chinese ride-hailing company Didi Chuxing notched $500 million in funding from Booking Holdings. In addition, Didi customers were to book hotels through Booking.com and Agoda , its sister site.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. Developing trust between renters and hosts means successfully overcoming familiar challenges.

Security 225

Security Fraud Examples Payments 225

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. According to a report from CNBC , “in many ways, Verishop aims to be a high-end and online version of a department store. High-End Retail.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

MAY 3, 2019

To provide consumers with less expensive and more flexible booking options, eCommerce innovators are taking new approaches to hotel reservations. With that scenario, a traveler could book the first night at a non-refundable rate and the others with a rate that allows free cancellation to, say, the day before check-in.

Online 100

Online Innovation New York Marketing 100

PYMNTS

AUGUST 13, 2019

College is also a notable location for the rise of other retail innovation — including technology that is changing the quick-service restaurant (QSR) word, mobile order-ahead. The company also wanted to fill a void for students who avoided buying expensive course material by appealing to those who used sources such as online torrents.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

SEPTEMBER 14, 2017

The Google Calendar App also integrates with QuickBooks Online and QuickBooks Online Accountant, the companies said. This means accountants can spend up to 50 percent more time managing SMBs’ books, resulting in higher costs for the small business customer, Intuit Australia noted.

Google 186

Google Management Tools Innovation 186

PYMNTS

DECEMBER 22, 2020

The year 2020 has been a wild ride, and certainly one for the books in just about every corner of the commerce ecosystem. Fiorello said that’s a tall order, particularly for small businesses that were in many cases trying to take on five to 10 years of digital commerce innovation nearly overnight.

Innovation 290

Innovation Online Industry Video 290

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Payments Las Vegas 109

PYMNTS

MARCH 5, 2019

Perrin-Largilliere pointed to her own firm’s Book with Confidence guarantee, wherein HomeAway offers comprehensive payment protection tied to the transaction. Data breaches, identity fraud and online scams are never identical or static instances,” she said. Drilling Down Into Online Payments. A “Test and Learn” Approach.

Regional 148

Regional Mobile Security Fraud 148

PYMNTS

AUGUST 6, 2020

The country was home to one of the world’s first mobile commerce innovations with the DotCoMo mobile wallet all the way back in 2004. It also wants to integrate the experiences of customers’ online and in-store shopping and tie all of that into merchants’ back-end fulfillment and logistics.

Capital 214

Capital Payments Mobile Trends 214

PYMNTS

NOVEMBER 14, 2019

The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates.

Innovation 116

Innovation Chicago San Francisco Seattle 116

PYMNTS

OCTOBER 12, 2018

Energy Innovation Capital and Chevron Technology Ventures led the funding, while R/GA Ventures and Macquarie Capital also came on board as new investors. A press release issued this week said Loadsmart, which deploys artificial intelligence (AI) to automate truckload bookings in the U.S.,

Software 190

Software Capital Security Virginia 190

PYMNTS

NOVEMBER 25, 2018

The Financial Times , citing EU competition commissioner Margrethe Vestager, reported the regulator is looking into price manipulation agreements between airliners, travel agents and flight reservation booking companies Amadeus and Sabre.

System 175

System Industry Regulation Groups 175

PYMNTS

JUNE 21, 2019

Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Subscriptions could eliminate some of these price frustrations, as they have in other areas of the education space with online platforms like Coursera and Education.com.

Retail 100

Retail Innovation Mobile Course 100

PYMNTS

MAY 23, 2019

How FashionPass is Innovating Clothing Rentals. With consumer behavior changing, the platforms that provide clothing rental services need to innovate the ways they approach customer service and payment features. To learn more about how Kiwi.com is innovating payments for better customer service, visit the Playbook’s case study.

Innovation 157

Innovation Case Study Regulation Payments 157