PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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Innovation Payments Branding Cards 223

PYMNTS

JANUARY 26, 2021

Hong Kong’s travel and leisure booking platform Klook has closed a $200 million Series E funding round led by Aspex Management , with participation by Sequoia Capital China , SoftBank Vision Fund, Matrix Partners China and Boyu Capital , according to a press release.

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Capital Maine Regional Innovation 241

South State Correspondent

APRIL 9, 2025

While the public is currently focused on booking travel, restaurants and events, soon they will be using agents to optimize their banking. It took Open AI Operator 27 seconds (below) to search for the highest 7-month bank certificate of deposit that allows for online account opening and start the account opening process.

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How To Data Security Management 221

Perficient

FEBRUARY 24, 2025

This transformation has been accelerated by a confluence of shifting client demographics and expectations along with mounting competitive pressure from emerging tech-driven players, financial product innovation, and industry consolidation.

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Trends Management Strategy Analytics 221

Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. Coincidentally, it’s also the title of a Chris Skinner book.)

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Innovation Retail Operations Digital Banking 218

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Services are operated so differently,” Koopman said when asked to explain such differences. Innovation Role. Innovation can come in various forms for service providers.

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PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

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Innovation Retail Online Tools 147

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”.

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Innovation Industry United States Payments 152

PYMNTS

OCTOBER 19, 2018

This is particularly true for smaller fleets, which make up the vast majority of trucking operations in the country. Jason Traff, president and co-founder of freight trucking company Shipwell , says these characteristics have created a highly fragmented market that, while large and lucrative, has seen little innovation.

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Innovation Industry Data Tools 170

PYMNTS

JULY 18, 2018

Chinese ride-hailing company Didi Chuxing has received $500 million in funding from Booking Holdings. Instead, according to reports , Booking — formerly known as Priceline — will offer Didi’s on-demand car services through its Booking.com apps via an integration.

Leadership 100

Leadership Maine Strategy Mobile 100

PYMNTS

SEPTEMBER 25, 2019

Coal, steam and oil helped to fuel the industrial revolutions we read about in history books. But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0.

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Innovation Texas Video Mobile 160

PYMNTS

OCTOBER 30, 2020

Most of these chargebacks are legitimate requests — especially in the travel industry, where the pandemic canceled an untold number of travel plans — but some consumers might come up with elaborate excuses to avoid paying for something, like claiming fraudsters used their credit cards to book plane tickets when they just want to score free flights.

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Operations Payments Compliance System 228

PYMNTS

JUNE 4, 2019

The startup is fully compliant in all 13 cities it operates in, he said. “We As of today Lyric has short-term rental permits in Austin and Nashville, is the only company licensed to operate short-term rentals in Orlando and has partnerships with 20 of America’s top real estate firms, Kitchell said.

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Compliance Innovation New York San Francisco 109

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. Developing trust between renters and hosts means successfully overcoming familiar challenges.

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Security Fraud Examples Payments 225

PYMNTS

JULY 22, 2019

They grilled execs from Google, Amazon and Facebook over claims of their size and power, which is said to be driving smaller companies out of business, reducing opportunities for new innovators to emerge and tilting the competitive playing field too far in their direction. That’s what teenagers did 34 years ago for fun.

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Innovation US Maine Google 170

PYMNTS

SEPTEMBER 11, 2018

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data — 81 percent of travel firms indicated that payments innovation is on the menu for the next three years, according to the PYMNTS/ Amadeus IT Group Travel Payments Study.

Payments 197

Payments Innovation Study System 197

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. And tech companies are already working with retailers on payments innovation.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

OCTOBER 27, 2019

Uber is testing out a service through Uber Eats that will allow customers to book culinary classes, Forbes reported. The rideshare giant introduced the experiment — called Uber Moments — in an email sent to its San Francisco customers, explaining that they can book an experience for the next month, scheduled until Nov.17.

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San Diego San Francisco Phoenix Austin 100

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

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Innovation Digital Strategies Payments Tools 124

PYMNTS

NOVEMBER 17, 2019

Sterling Bancorp announced that it has launched its new Innovation Finance Group , and has tapped veteran technology bankers John Hoesley and Josh Roberts to lead it. Before joining Sterling, Hoesley was at CIBC Bank USA with Josh Roberts, where the two established the Innovation Banking group in 2014.

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Groups Innovation Capital Leadership 116

PYMNTS

MARCH 4, 2019

At the same time, however, these platforms are facilitating a more traditional sales need: They have to engage buyers and sellers as they operate in the digital world of connectivity. million listings were on Booking as of October 2018. In addition, Didi customers were to book hotels through Booking.com and Agoda , its sister site.

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Innovation Branding Samsung Online 116

PYMNTS

DECEMBER 9, 2019

It’s also about the client experience — from before any service is booked, to their experience within the salon itself, and through to payment and rebooking. That means sitting seamlessly within the customer interaction from booking, through to payment and repeat booking. Wookey told Karen Webster in a recent interview.

Innovation 130

Innovation Payments Software Analytics 130

Abrigo

OCTOBER 17, 2022

Wayne leaves the company in a great position to continue to innovate, create value for customers, and provide growth opportunities for employees,” said Park Durrett, Managing Director of Abrigo investor Accel-KKR, when asked about Wayne’s plan to retire.

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Texas Leadership Austin Raleigh 370

PYMNTS

OCTOBER 27, 2019

Uber is testing out a service through Uber Eats that will allow customers to book culinary classes, Forbes reported. The rideshare giant introduced the experiment — called Uber Moments — in an email sent to its San Francisco customers, explaining that they can book an experience for the next month, scheduled until Nov.17.

San Diego 101

San Diego San Francisco Phoenix Austin 101

PYMNTS

AUGUST 13, 2019

The eCommerce operator recently announced that it is launching its Off-to-College store, geared toward college students and all of their shopping needs — be it furnishing a dorm room or purchasing class supplies. Take one of the most recent examples, from Amazon. That leaves an opening for subscription commerce.

Retail 127

Retail Innovation Course Trends 127

Chris Skinner

MAY 18, 2017

Can Wal-Mart’s Expensive New E-Commerce Operation Compete With Amazon? In the video, Lore presents a plan to bet Wal-Mart’s future not on e-commerce standbys such as books, electronics, and toys, but on product areas only now becoming popular online, including apparel, fresh food, and “everyday essentials” like drugstore items.

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Omaha Video Arkansas Boston 277

PYMNTS

JUNE 28, 2019

It often seems that technology makes retail innovation. It can be easy to forget that people are behind those innovations. Ive has earned a place in the history books, at least when it comes to the history of this particular era of retail. Dye and Hankey will report to Jeff Williams, Apple’s chief operating officer.

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Apple Innovation Retail US 116

PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. The company assigns a manager to oversee operations at each site as well as food runners if the venue’s staff cannot handle delivery.

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Mobile Innovation San Jose Iowa 129

PYMNTS

APRIL 10, 2020

Financial technology innovation has opened the doors to massive transformation of corporate finance departments. While flashy corporate FinTech is exciting, innovation efforts have rarely focused on a mainstay of corporate finance teams: the financial close process, a crucial, but continually outdated function.

Data 219

Data Technology Operations Innovation 219

PYMNTS

FEBRUARY 26, 2020

Below, PYMNTS takes a look at the latest in commercial card innovation. Corporate Spending Innovations (CSI) and Conferma announced this week they’re teaming up to connect CSI’s corporate customers to Conferma Pay virtual card solutions to facilitate corporate travel payments. CSI, Conferma Collaborate on Virtual Cards.

Cards 150

Cards Google Fraud Management 150

PYMNTS

NOVEMBER 12, 2020

as well as 21 European Union (EU) countries — sent a letter to antitrust regulators asking that they throw the book at Google as fast as possible. Report: Strategic Payment Investments Give FIs, FinTechs Innovative Payment Options. A group of 165 companies and industry associations — from the U.S. and Canada.

Google 193

Google Payments Branding Regulation 193

BankUnderground

JUNE 16, 2021

In part this reversal responded to another historical lesson drawn from Reinhart and Rogoff’s 2009 book This Time is Different about the threshold of debt/GDP beyond which risks of further financial instability increased. This shows that history can deliver contradictory advice; the academic debate about this threshold continues.

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Examples Policies United States Exercises 138

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. The company is aiming to compete directly with Amazon , which launched its online Brazilian operations in 2012.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

NOVEMBER 5, 2020

which had the innovative idea in 1848 that people might want a way to purchase mail-order jewelry. He was the first in a long time of innovators who realized that taking out the middleman and selling direct to consumer (D2C) allowed him to undercut stores on price. Dueling Toy Books. The first U.S. And they did — for a while.

Retail 171

Retail United States Chicago US 171

PYMNTS

NOVEMBER 14, 2019

The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates.

Innovation 116

Innovation Chicago San Francisco Seattle 116

PYMNTS

FEBRUARY 6, 2020

Gross bookings of $18.1 billion were better than the $18 billion analysts had expected, up 28 percent, while within that number, ride-sharing bookings were $13.2 Uber for Business has seen gross bookings surge to $1.2 Drilling down into the numbers, monthly active platform customers were 22 percent to 111 million.

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United States Conference Regional Management 180

Insights on Business

JULY 11, 2018

Technological innovation is a reality that is impacting every facet of society. The key technologies at play are artificial intelligence techniques and enterprise scaled automation that impact every layer of the financial crime detection process from data acquisition to operations.

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Technology Innovation Operations Compliance 185