PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

JANUARY 21, 2019

Innovation is good, but flexibility and agility count, too — as does striking while it’s hot. Such trends, she continued, make it even more important for companies operating in the healthcare space to scale — and that’s another benefit of the DBI acquisition. “We Those are the trends that are happening the background.” Future Trends.

Innovation 167

Innovation Trends Technology Operations 167

PYMNTS

OCTOBER 4, 2019

Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social-media-like way. Simply put, ClassPass offers consumers who pay a set monthly fee to gain access to facilities operated by some 22,000 partners in about 2,500 cities around the world.

Innovation 190

Innovation Community social media Operations 190

PYMNTS

JULY 31, 2019

The image stems from about two or three centuries ago, when medieval superstitions were being seriously challenged by empirical thought, and the view has been reinforced countless times — even into the early 21st century if you look hard enough — by books, movies, TV shows and other methods of cultural communication. FinTech Partnerships. “The

Fintech 192

Fintech Innovation US Payments 192

PYMNTS

OCTOBER 27, 2019

Uber is testing out a service through Uber Eats that will allow customers to book culinary classes, Forbes reported. The rideshare giant introduced the experiment — called Uber Moments — in an email sent to its San Francisco customers, explaining that they can book an experience for the next month, scheduled until Nov.17.

San Diego 101

San Diego San Francisco Phoenix Austin 101

PYMNTS

MAY 15, 2019

To help improve their operations, consumer services companies appear to have some very specific ideas about digital technology. The report also noted that many firms believe technology could also bolster their back-office operations. And tech companies are already working with retailers on payments innovation.

Innovation 112

Innovation Company Apple San Francisco 112

PYMNTS

JANUARY 26, 2021

Hong Kong’s travel and leisure booking platform Klook has closed a $200 million Series E funding round led by Aspex Management , with participation by Sequoia Capital China , SoftBank Vision Fund, Matrix Partners China and Boyu Capital , according to a press release.

Capital 241

Capital Maine Regional Innovation 241

South State Correspondent

SEPTEMBER 19, 2024

There is a myriad of manual processes that take place everyday in banking driving up unit economics and causing the average bank to operate with a 77+% efficiency ratio. To be competitive in the future, banks need to be operating at an efficiency ratio of below 40%. return on asset figure.

Examples 195

Examples Lending Operations Management 195

PYMNTS

NOVEMBER 17, 2019

Sterling Bancorp announced that it has launched its new Innovation Finance Group , and has tapped veteran technology bankers John Hoesley and Josh Roberts to lead it. Before joining Sterling, Hoesley was at CIBC Bank USA with Josh Roberts, where the two established the Innovation Banking group in 2014.

Groups 116

Groups Innovation Capital Leadership 116

PYMNTS

SEPTEMBER 25, 2019

Coal, steam and oil helped to fuel the industrial revolutions we read about in history books. But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0.

Innovation 160

Innovation Texas Video Mobile 160

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

DECEMBER 9, 2019

It’s also about the client experience — from before any service is booked, to their experience within the salon itself, and through to payment and rebooking. That means sitting seamlessly within the customer interaction from booking, through to payment and repeat booking. Wookey told Karen Webster in a recent interview.

Innovation 130

Innovation Payments Software Analytics 130

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

OCTOBER 19, 2018

This is particularly true for smaller fleets, which make up the vast majority of trucking operations in the country. Jason Traff, president and co-founder of freight trucking company Shipwell , says these characteristics have created a highly fragmented market that, while large and lucrative, has seen little innovation.

Innovation 170

Innovation Industry Data Tools 170

PYMNTS

MARCH 4, 2019

At the same time, however, these platforms are facilitating a more traditional sales need: They have to engage buyers and sellers as they operate in the digital world of connectivity. million listings were on Booking as of October 2018. In addition, Didi customers were to book hotels through Booking.com and Agoda , its sister site.

Innovation 116

Innovation Branding Samsung Online 116

PYMNTS

AUGUST 4, 2016

That ethos still holds sway throughout much of Airbnb’s global operations , but for a few weeks in Rio, that book has been shotputted out of the window. Bloomberg is reporting that, based on an index of Airbnb booking prices around the globe, lodgings in Rio de Janeiro have overtaken those in every other city around the globe.

San Francisco 100

San Francisco Miami Operations Industry 100

PYMNTS

JUNE 21, 2019

After all, college is not only a place where many young men and women learn who they really are, but where operators of commerce, big and small, often find their next lucrative ideas. Mobile Innovation. Take one of the most recent examples, from Amazon. That leaves an opening for subscription commerce.

Retail 100

Retail Innovation Mobile Course 100

Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. Coincidentally, it’s also the title of a Chris Skinner book.)

Innovation 218

Innovation Retail Operations Digital Banking 218

PYMNTS

JUNE 28, 2019

It often seems that technology makes retail innovation. It can be easy to forget that people are behind those innovations. Ive has earned a place in the history books, at least when it comes to the history of this particular era of retail. Dye and Hankey will report to Jeff Williams, Apple’s chief operating officer.

Apple 116

Apple Innovation Retail US 116

PYMNTS

AUGUST 21, 2020

“We had our drop-off in April, and then come May we saw a very quick rebound, Bryan Petro , chief operating officer of boat rental and charter marketplace GetMyBoat , told PYMNTS. How does a travel company increase bookings almost 4,000 percent in just four months in the middle of a global pandemic? Innovation By The Boatload.

Fraud 317

Fraud US Examples Payments 317

PYMNTS

AUGUST 13, 2019

The eCommerce operator recently announced that it is launching its Off-to-College store, geared toward college students and all of their shopping needs — be it furnishing a dorm room or purchasing class supplies. Take one of the most recent examples, from Amazon. That leaves an opening for subscription commerce.

Retail 127

Retail Innovation Course Trends 127

Perficient

FEBRUARY 24, 2021

podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy. In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. In Episode 4 of the What If? Meet the Hosts.

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

JANUARY 21, 2020

That offering, called Certify Enterprise Travel, was meant complement Certify’s existing Certify Travel booking solution, the company said. And those consumers tend to especially like mobile apps that make it more seamless to book and pay for travel — a factor for further travel innovation and disruption. Other Areas of Change.

Innovation 101

Innovation Millennials Trends Examples 101

PYMNTS

NOVEMBER 14, 2019

The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates.

Innovation 116

Innovation Chicago San Francisco Seattle 116

PYMNTS

OCTOBER 30, 2020

Most of these chargebacks are legitimate requests — especially in the travel industry, where the pandemic canceled an untold number of travel plans — but some consumers might come up with elaborate excuses to avoid paying for something, like claiming fraudsters used their credit cards to book plane tickets when they just want to score free flights.

Operations 228

Operations Payments Compliance System 228

PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. The company assigns a manager to oversee operations at each site as well as food runners if the venue’s staff cannot handle delivery.

Mobile 129

Mobile Innovation San Jose Iowa 129

BankUnderground

JUNE 16, 2021

In part this reversal responded to another historical lesson drawn from Reinhart and Rogoff’s 2009 book This Time is Different about the threshold of debt/GDP beyond which risks of further financial instability increased. This shows that history can deliver contradictory advice; the academic debate about this threshold continues.

Examples 138

Examples Policies United States Exercises 138

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. The company is aiming to compete directly with Amazon , which launched its online Brazilian operations in 2012.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

FEBRUARY 26, 2020

Below, PYMNTS takes a look at the latest in commercial card innovation. Corporate Spending Innovations (CSI) and Conferma announced this week they’re teaming up to connect CSI’s corporate customers to Conferma Pay virtual card solutions to facilitate corporate travel payments. CSI, Conferma Collaborate on Virtual Cards.

Cards 150

Cards Google Fraud Management 150

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. Developing trust between renters and hosts means successfully overcoming familiar challenges.

Security 225

Security Fraud Examples Payments 225

PYMNTS

JUNE 21, 2016

The effort provides innovative early-stage startups with access to an immersive six-month program where they receive guidance and support from MasterCard on scaling their operations and entering new markets and industries. “It’s not a random set of companies.

Innovation 103

Innovation Groups Operations blockchain 103

PYMNTS

NOVEMBER 5, 2020

which had the innovative idea in 1848 that people might want a way to purchase mail-order jewelry. He was the first in a long time of innovators who realized that taking out the middleman and selling direct to consumer (D2C) allowed him to undercut stores on price. Dueling Toy Books. The first U.S. And they did — for a while.

Retail 171

Retail United States Chicago US 171

PYMNTS

SEPTEMBER 11, 2018

Travel companies know that payments innovation is mission-critical when it comes to acquiring and retaining consumers all over the world. It’s a clear fact in the data — 81 percent of travel firms indicated that payments innovation is on the menu for the next three years, according to the PYMNTS/ Amadeus IT Group Travel Payments Study.

Payments 197

Payments Innovation Study System 197

PYMNTS

AUGUST 2, 2019

The digital human will integrate with Serko’s existing Zeno online travel booking platform. Powered by FaceMe’s Intelligent Digital Human platform and Serko’s Zeno, each user [sic] can have a personal assistant to provide a seamless booking experience unlike anything seen before,” said FaceMe CEO Danny Tomsett in a statement.

Online 122

Online Technology Operations Tools 122

CB Insights

MAY 9, 2019

Today, it seems like every large corporation has its own “ innovation lab.”. Few are more critical of the model than startup entrepreneurs and VCs, who argue that corporate innovation labs are mostly innovation theater. Get the Best of corporate innovation. Get the Best of corporate innovation. Waymo (Google X).

Innovation 76

Innovation Apple Google System 76

PYMNTS

JANUARY 16, 2020

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. That’s the general case with travel search startup Hipmunk.

Millennials 142

Millennials Meeting Innovation Mobile 142

PYMNTS

MAY 3, 2020

The lawsuit by SC Innovations, Sidecar’s successor, has been allowed to go forward by Judge Joseph Spero in San Francisco. The lawsuit also says Uber would secretly book and cancel rides on competitors’ apps. Also, in London, Uber was stripped of its licensing to operate over concerns about false identities and safety on the app there.

San Francisco 174

San Francisco US Innovation Regulation 174