Bank Innovation

JULY 10, 2018

If there is one way to describe Umpqua Bank’s innovation plans it would be “digital human,” according to the bank’s new CEO, Cort O’Haver. Digital human, as O’Haver explained, is the marriage of digital innovation with the physical retail banking experience. O’Haver is not talking […].

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Innovation Retail Operations Digital Banking 218

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. So, what constitutes experiential marketing for retailers? Wine and cheese for the shoppers?

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Retail Branding New York City Indiana 210

PYMNTS

APRIL 13, 2020

This ease explains why retailers and other businesses have been growing more interested in this area. Consumers are turning to their smartphones for everything from retail purchases to booking air travel and hotels to requesting refunds and other disbursements from online merchants. B2B Payment Innovation Struggles.

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Mobile Innovation Millennials Payments 232

Bank Innovation

JANUARY 15, 2019

The financial services company American Express today acquired the Japanese restaurant-booking app Pocket Concierge for an undisclosed amount. The startup is a graduate of 500 Startups Japan. Over the past two years, there has been a developing rapport between restaurant/food services companies and the payments industry.

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Fintech Cards Industry Payments 186

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. To that end, some brick-and-mortar retailers have begun to offer rewards programs for the very first time to bring shoppers through their doors. Retailers are taking new approaches to the way they attract customers. million 5-star customer reviews.

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Innovation Las Vegas Payments Fort Worth 178

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Retail Challenge.

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PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

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PYMNTS

OCTOBER 29, 2018

What easyJet has long wanted, Youngs says — and what it has even explicitly asked for in the past from the likes of Snapchat and Facebook — is a feature that makes it easy to see the picture and book a flight to the destination featured.

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social media United States National Tools 144

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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PYMNTS

JULY 17, 2019

That holds especially true for service retail, where contractors and mechanics might still be more likely to quickly answer an actual phone call than respond to an email. Indeed, to many service providers, “innovation” can seem like nothing more than a buzzword, Koopman said.

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PYMNTS

JUNE 28, 2019

It often seems that technology makes retail innovation. It can be easy to forget that people are behind those innovations. Ive has earned a place in the history books, at least when it comes to the history of this particular era of retail. That brings us to Jony Ive.

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Apple Innovation Retail US 116

PYMNTS

APRIL 6, 2018

He turned to the internet, but he couldn’t find a place to book spaces online. As a result, he came to understand the experience of booking meeting spaces offline: It’s hardly a hassle-free experience and can involve calling an individual property. That’s hardly the easiest or safest way to book a space for an event.

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Meeting Google Cards Online 125

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

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PYMNTS

DECEMBER 13, 2017

Retail is perhaps an unexpected entrant into the augmented reality (AR) and virtual reality (VR) market, but it’s proving to be an area in which being there virtually can be seamlessly substituted for being there actually. Retail may just sneak up and be the dark horse that pushes the AR/VR movement from niche play to mainstream tool.

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Retail Branding Technology Mobile 159

PYMNTS

DECEMBER 10, 2020

Pet retailer Petco is launching same-day nationwide delivery in partnership with DoorDash that can be accessed via a redesigned website and upgraded app. . Consumers want more than a transactional relationship with the companies they do business with," Petco Chief Digital and Innovation Officer Darren MacDonald said in a Thursday (Dec.

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Tools Retail Training Online 279

PYMNTS

JUNE 21, 2019

Retailers, too, have higher education on their minds. Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Another hot retail trend that is also being honed on campuses is subscription retail.

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Retail Innovation Mobile Course 100

Chris Skinner

JUNE 5, 2017

The book claims that all companies are comprised of three major components: a manufacturer, a processor and a retailer. The book claims that most companies are only good at one of these things, and few can be good at two let alone three. Again, it’s just another wording of the same back, middle and front office.

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PYMNTS

MARCH 12, 2020

Today a customer may walk into a retail location in the midst of a pandemic. In fact, experiential retail does not sleep during a pandemic or any other external event. According to Joe Pine, who along with James Gilmore has updated the business book “ The Experience Economy ,” experience is critical and achievable in any environment.

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Retail Course Online Technology 141

PYMNTS

JUNE 23, 2017

In the 1990’s, everyone talked about the Walmart effect on retail — the idea that the big box store was making every other kind of retail method obsolete. If I were a mid-sized retailer that was one more of the pack without an outstanding feature, I would be a little bit worried.

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Retail Online Analysis Lending 161

PYMNTS

MAY 8, 2017

At the ripe old age of 120, the Swiss Army knife holds a unique place in retail. Karl’s (the first) innovation put a spring on the handle of a folding single-blade knife that was the standard Swiss Army issue in the mid-1880s. Many of whom are also named Karl. Reach Out And Touch … Amazon And Alexa.

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Retail Branding Online Tools 124

PYMNTS

JUNE 3, 2019

The two most powerful forces shaping the future of retail payments have nothing to do with payments at all. It’s a world in which new retail models and new places to shop have emerged to satisfy that need, blending the online and offline worlds in ways that benefit the digital and marginalize the physical – at least as it operates today.

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Retail Payments Online Cards 196

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. More than 80 retailers in the U.S. No one asked for AWS.

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PYMNTS

MAY 15, 2019

These companies are most interested in payments acceptance, digital receipts and customer satisfaction rankings when it comes to features offered by consumer applications, according to the most recent PYMNTS Retail Innovation Readiness Index. And tech companies are already working with retailers on payments innovation.

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PYMNTS

SEPTEMBER 25, 2019

Coal, steam and oil helped to fuel the industrial revolutions we read about in history books. But as time passes and a new decade approaches – one that promises even higher levels of digital innovation and disruption – it’s becoming ever more clear that 5G mobile network technology will help power the so-called Industrial Revolution 4.0.

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Innovation Texas Video Mobile 160

PYMNTS

NOVEMBER 16, 2018

The retailer also offers a Shop The Look service in the store that allows customers to scan a quick-response (QR) code to find out the size and available colors of the items displayed on a mannequin. In Other Brick-And-Mortar Retail. The retailer’s comparable sales slid by 5.4 billion fell in line with analyst estimates of $5.41

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Retail Training New York City Branding 150

PYMNTS

MARCH 4, 2019

Faced with this up-and-coming generation, retailers and brands, as well as payment providers, are already preparing for the arrival of Gen Z as adult consumers. million listings were on Booking as of October 2018. The news came after Chinese ride-hailing company Didi Chuxing notched $500 million in funding from Booking Holdings.

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Innovation Branding Samsung Online 116

PYMNTS

JUNE 4, 2019

Short-term business housing is, in general, not renowned for its beauty or excitement — which is likely why Airbnb’s investment in Lyric last month seemed like something of an outside entry path into the hotel industry the firm was launched to disrupt.

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Compliance Innovation New York San Francisco 109

PYMNTS

JANUARY 12, 2021

Talking cars that drive themselves and disembodied digital butlers are the stuff of sci-fi sitcoms and comic book movie franchises. From the virtual floor of CES 2021, innovations like ToneTag’s “Voice Commerce” product are rolling out to make shopping by speaking easier, more seamless and more viable for consumers.

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Technology Innovation Retail System 216

PYMNTS

MAY 27, 2020

Hunter Hall , executive director of the Main Street Business Improvement Association (MSBIA), told Karen Webster recently that Main Street has to adapt if it hopes to continue as an active commercial base of restaurants and retailers. “Up The MSBIA is an advocacy group that represents Main Street businesses in Santa Monica, California.

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Maine Retail Groups Innovation 245

PYMNTS

NOVEMBER 5, 2020

which had the innovative idea in 1848 that people might want a way to purchase mail-order jewelry. He was the first in a long time of innovators who realized that taking out the middleman and selling direct to consumer (D2C) allowed him to undercut stores on price. Dueling Toy Books. The first U.S. And they did — for a while.

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PYMNTS

SEPTEMBER 28, 2020

But as it moves away from concept and toward reality, the metaverse could become a legitimate platform for retail. For retail purposes, there are two kinds of metaverses. For retail purposes, there are two kinds of metaverses. Both hold significant opportunities for retail. Sounds more like retail than gaming.

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PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. and other countries are using their smartphones to book seats and skip long lines. When it comes to purchasing, a rising share of consumers in the U.S.

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Mobile Innovation San Jose Iowa 129

PYMNTS

DECEMBER 7, 2019

Santa: The Original Experiential Retail Strategy. Santa showing up in retail marketing, as far as historians can tell, dates back to the 1840s when some stores went as far as putting up life-sized models of jolly old St. And while much has changed in retail, Santa’s popularity has not. In fact, it is growing.

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Retail New Jersey New York City Course 136

PYMNTS

NOVEMBER 15, 2018

Through its free mobile app, customers can book their rentals on their phones — a step up from waiting in line — and receive receipts via e-mail. Car Rental Innovation. Curbside drop-off isn’t the only play in the rental car innovation playbook. De Shon pointed to the company’s Zipcar unit as an example of innovation.

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Innovation Industry New York Groups 134

Chris Skinner

MAY 18, 2017

A recent acquisition spree including Jet.com gives the retail giant much-needed digital chops by Brad Stone and Matthew Boyle from Bloomberg Business Week Last summer, Marc Lore, founder and chief executive officer of e-commerce startup Jet.com Inc., AMAZON IS DOMINATING” reads a slide on a large screen behind him.

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Omaha Video Arkansas Boston 277

PYMNTS

DECEMBER 4, 2019

“We are kind of the red-headed stepchild of the alcohol world,” Rowe told INC , noting that despite its outside status, the sales of off-premise mead (mead that’s sold through retailers instead of a meadery) have shot up around 30 percent in the last five years. Last year, the off-premise mead industry generated $9.3

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