PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

Perficient

OCTOBER 19, 2020

This will now be the ‘new normal” for customer onboarding across all products and services, whether retail and commercial. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos. booking appointments, working with sales and support teams online).

Video 520

Video Security Tools Strategy 520

PYMNTS

SEPTEMBER 28, 2020

Not every product launches smoothly (RIP Fire Phone ), not every new endeavor delivers (Amazon’s flirtations with offering a travel platform ended abruptly) and not every new market immediately yields. Amazon still has mountains to climb, even as the market is softening toward them. based consumers. Amazon is the biggest winner.”.

Marketing 237

Marketing Survey Online New York 237

PYMNTS

MARCH 4, 2019

To help define travel for the next generation of adventurers, Porter & Sail is combining discovery and booking it leans toward full-platform experiences. While it may not be feasible to travel too far, that adventurer can book a trip to Miami, Nashville or Montréal. The Booking Experience. The Mobile Travel Market.

Mobile 139

Mobile Nashville Miami New York 139

PYMNTS

FEBRUARY 5, 2020

A startup with a plan to take on Amazon in the world of digital book sales might at first seem, well, a little crazy. Books were where Amazon got its first toehold into American consumers’ lives, and the idea that an upstart could step onto their home field and snag a win is tough to believe.

Online 141

Online eBook New York Study 141

CB Insights

DECEMBER 6, 2022

Our 139-page coffee table book features 120+ market maps created by CB Insights analysts to help you identify which technology markets and companies should be on your radar, including AI lifecycle management, omnichannel enablement, B2B payments tech, and more. FREE DOWNLOAD: BOOK OF MARKET MAPS. First name.

Marketing 85

Marketing Industry Technology Retail 85

PYMNTS

FEBRUARY 11, 2020

who would like to buy a wide variety of products and services through unattended retail channels, such as vending machines, self-service kiosks and even fully automated stores. This indicates not only a major gap between the demand for and supply of unattended retail options, but a huge potential for market growth. There are 48.7

Retail 153

Retail Data Examples Report 153

PYMNTS

SEPTEMBER 1, 2020

When speaking with Tai Lopez , the executive chairman of one of the more disruptive retail companies in the pandemic period, it could be expected that the conversation would center around one topic: retailing. The distribution channel is digital, one in which the mass market has become comfortable with recency and frequency.

Retail 142

Retail New York City New York Branding 142

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

APRIL 13, 2020

In what appears to be an unprecedented move, an industry trade association is stepping in to help restart a retail community hit hard by the COVID-19 pandemic. It will be a series of virtual market weeks to help businesses connect with customers at a time when in-person events are impossible to hold. Books are also on the rise.

New York 255

New York Dallas Community Industry 255

PYMNTS

FEBRUARY 10, 2020

That idea gradually morphed into Roost, which allows consumers to book a hotel and find a roommate. The company’s target market includes Gen Z and millennials. The company offers rooms in markets like New York, San Francisco, Nashville, New Orleans, Chicago and Orlando. The Platform.

Las Vegas 142

Las Vegas San Francisco Nashville Chicago 142

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. The answer, she noted, is complex.

Retail 168

Retail Innovation Data New York 168

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. Macy’s , for example, is testing out pop-up stores in 10 cities in a concept called “The Market @ Macy’s.”

Innovation 145

Innovation Retail Online Branding 145

Chris Skinner

JUNE 5, 2017

For many years, I’ve been using Michael Treacy’s The Discipline of Market Leaders to talk about the business model of banking. The book claims that all companies are comprised of three major components: a manufacturer, a processor and a retailer.

Analytics 246

Analytics Retail Conference Apple 246

PYMNTS

FEBRUARY 19, 2019

Huge festivals might have hundreds of staff members, Sabban noted, but smaller and more independent promoters comprise the majority of the festival market. The Booking Process. Consumers can begin the booking process by selecting a festival on the website – say, The Airbeat One Festival in Germany – and then arrive at a guide page.

Online 130

Online Groups Millennials Maine 130

PYMNTS

DECEMBER 13, 2017

Retail is perhaps an unexpected entrant into the augmented reality (AR) and virtual reality (VR) market, but it’s proving to be an area in which being there virtually can be seamlessly substituted for being there actually. The applications for such technology are wide-ranging. Changing How Guests Prepare. Changing How Guests Prepare.

Retail 159

Retail Branding Technology Mobile 159

PYMNTS

FEBRUARY 26, 2020

As it joins the bevy of firms aiming to change the home rentals market, the artificial intelligence (AI)-powered long-term room rental app Badi has rolled out in New York City. In another case, Roost allows travelers to book hotels and find roommates. Travelers start by visiting the Roost site, which shows cities and events.

New York 130

New York New York City United States Regional 130

PYMNTS

DECEMBER 29, 2020

parent company of luxury online retailer Mytheresa , announced that it's filed a registration statement with the SEC for an initial public offering (IPO), according to a press release. found that the market fell 23 percent this year. MYT Netherlands Parent B.V., Morgan Stanley & Co. LLC and J.P. will act as the passive bookrunner.

Company 159

Company Retail Study Online 159

PYMNTS

JUNE 3, 2019

The two most powerful forces shaping the future of retail payments have nothing to do with payments at all. It’s a world in which new retail models and new places to shop have emerged to satisfy that need, blending the online and offline worlds in ways that benefit the digital and marginalize the physical – at least as it operates today.

Retail 196

Retail Payments Online Cards 196

SWBC's LenderHub

JUNE 7, 2021

Retail investors, the new 800-pound gorilla, drove their new love interest, AMC, up 83% for the week. Meanwhile, the economy continues to recover from the pandemic, as Friday’s employment report booked solid gains. At one point on Tuesday, the stock was up over 140% from the prior week’s close.

Marketing 148

Marketing Retail Report Company 148

PYMNTS

NOVEMBER 4, 2020

The suspension came just two days before shares of Ant Group were to go live on the Hong Kong and Shanghai stock markets. Officials in Beijing were concerned about explosive investor interest in the planned $37 billion IPO by the world’s largest FinTech and how it might impact the public markets, according to the news outlet.

Lending 240

Lending Groups Regulation Marketing 240

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Retail Challenge.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

DECEMBER 30, 2019

We’ve been fully booked for a couple of weeks.”. The catering market in the country has so far been immune to the economic slowdown currently being experienced by the rest of the country. Two spots at the bar at 8:30 p.m.,” the woman told her friends. Tiffany & Co.

Retail 130

Retail social media Branding Trends 130

PYMNTS

DECEMBER 7, 2020

The chain plans to commemorate it with a book due out next autumn. Of course, it’s not surprising that a retailer looking to focus on digital is exiting print. The same trend has been underway for the past decade or so in mass-market publishing. But although the catalog is signing off, Ikea announced that it won’t be forgotten.

social media 242

social media Retail Course Branding 242

PYMNTS

NOVEMBER 16, 2018

The retailer also offers a Shop The Look service in the store that allows customers to scan a quick-response (QR) code to find out the size and available colors of the items displayed on a mannequin. In Other Brick-And-Mortar Retail. The retailer’s comparable sales slid by 5.4 billion fell in line with analyst estimates of $5.41

Retail 150

Retail Training New York City Branding 150

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

FEBRUARY 8, 2019

Meanwhile, the luxury retail ecosystem could change via another online operation that offers relatively easy access to designer goods. Data: 100 percent: The amount of mobile bookings that some travel operators say they will hit within the next few years, underscoring a shift away from desktop. 2020: When new U.S.

Payments 182

Payments Regulation Compliance Operations 182

PYMNTS

FEBRUARY 19, 2020

As it faces a competitive retail market, Groupon Inc. In separate news from September, Groupon joined forces with travel supplier and distributor connector DerbySoft to grow instant booking and to work with more hotels. intends to discontinue its sale of merchandise by the close of 2020.

America 244

America Report Retail Branding 244

Perficient

AUGUST 9, 2020

Follow-up – receiving prescriptions, booking follow-up appointments, and related issues. Marketing, clinical, and patient experience teams can all use healthcare journey maps. Marketing tends to own the “before” phases – when people are healthcare consumers, searching for the best care option. After treatment.

Customer Experience 322

Customer Experience Retail System Google 322

PYMNTS

JANUARY 14, 2021

Tong said his office is looking into possible anticompetitive conduct regarding the eCommerce giant’s agreements with five of the country’s biggest book publishers, according to a 2019 subpoena obtained by the Tech Transparency Project and shared with the WSJ. . Amazon had a 76 percent market share of all eBooks sold in the U.S.

eBook 174

eBook Connecticut North Carolina Nebraska 174

PYMNTS

OCTOBER 22, 2018

They shop, pay bills, book and manage travel – all digitally. Consumers have more retail modes than ever before, in more regions of the world – and a greater ability to expand and customize their commerce activities. Data: $13 billion: Projected worth of the self-service market by 2023.

Data 182

Data Regional Fraud Course 182

PYMNTS

NOVEMBER 5, 2020

retail, the first products the company sold were diamonds, watches and jewelry — exactly where Tiffany started. They’re still part of the market, particularly the holiday shopping market in 2020. Dueling Toy Books. With the bankruptcy of Toy R Us in 2017, the market didn’t only lose its dominant seller of children’s toys.

Retail 171

Retail United States Chicago US 171

PYMNTS

JANUARY 7, 2020

The impulse to protect purchases runs deep, as does brand affinity (aka trust) in our favorite online retailers. Delving into the topic in-depth, the latest PYMNTS Retail Product Insurance Study surveyed close to 3,000 U.S. Others in a position to do so haven’t – and they may be missing an opportunity for raves and revenues.

Retail 131

Retail Study Online Branding 131

PYMNTS

FEBRUARY 28, 2020

Someday this will be a marketing case study. And to top it off, you have a major product extension on the books with millions in media behind it. What we don’t know is whether or not the retailers that will sell this — or any product for that matter — will be hit domestically by fear of being in public places.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

MAY 6, 2019

And, in retail, 7-Eleven is experimenting with beer and cider delivery in select markets, while online hotel booking platform Splitty Travel recently raised funds in a Series A round. markets in which 7-Eleven is testing beer and cider delivery. markets in which 7-Eleven is testing beer and cider delivery.

Survey 143

Survey Data Retail Payments 143

PYMNTS

DECEMBER 18, 2020

Fandom had always had a place online, but truly thrived at in-person events and local retailers that catered to collectors and enthusiasts’ interest in one-of-a-kind and holy grail items,” Logan Head, co-founder and chief technology officer of Whatnot, said in a press release on Friday (Dec.

Community 215

Community Video Retail Trends 215

PYMNTS

AUGUST 6, 2020

It’s just a very different cultural market,” Abrahamson said in talking about Bain’s participation this week in a Series E funding round for hey , a Japanese eCommerce and digital payments platform. The Shifting Japanese Market. And so, I think that is starting to shift the market.”. The Bigger Digital Commerce Picture.

Capital 214

Capital Payments Mobile Trends 214